A pleasant weekend family visit quickly turned into a nightmare when my 18-year-old Lexus RX330 started smoking from under the hood coming off the I-95 exit ramp in Boca Raton. I knew it would be a long weekend because all auto shops were closed for the weekend, and I was 200 miles from home. Fortunately, my AAA phone app provided a great recommendation - Boca's Best European & Domestic Auto Repair.
I waited anxiously until Monday to call AAA for a tow, still concerned that I might not get a tow truck immediately or Boca's Best might not be able to take my car right away. My good fortune continued as I was able to get my car towed early in the morning to Boca's Best.
Paul, the Boca's Best owner, was already at work before his official business hours when my car and I arrived. He had already reviewed the email I sent via his website and was prepared to take my car immediately. Professional and empathetic, Paul put my mind at ease that his staff would finish the repair on my car that afternoon. Nightmare quickly laid to rest!
I can't thank Paul and his staff enough for their knowledge, efficiency, and positive attitude. All the positive client posts on the AAA website are absolutely accurate.
Incidentally, I noticed that Paul provides a thoughtful response to every client's website post (positive or negative); it speaks volumes about his ability to run a business with great attention and integrity.
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I waited anxiously until Monday to call AAA for a tow, still concerned that I might not get a tow truck immediately or Boca's Best might not be able to take my car right away. My good fortune continued as I was able to get my car towed early in the morning to Boca's Best.
Paul, the Boca's Best owner, was already at work before his official business hours when my car and I arrived. He had already reviewed the email I sent via his website and was prepared to take my car immediately. Professional and empathetic, Paul put my mind at ease that his staff would finish the repair on my car that afternoon. Nightmare quickly laid to rest!
I can't thank Paul and his staff enough for their knowledge, efficiency, and positive attitude. All the positive client posts on the AAA website are absolutely accurate.
Incidentally, I noticed that Paul provides a thoughtful response to every client's website post (positive or negative); it speaks volumes about his ability to run a business with great attention and integrity.