Reviews
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RONALD A.
Downingtown, PA
Honda Accord Crosstour
Verified Customer
Awesome service!
Chet and his team are the best. They are honest, professional and courteous and provide excellent service. It’s great doing business with a local repair shop that does things the right way.
Recommended
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LINDSEY G.
Glen Mills, PA
Volkswagen Jetta Sedan
Verified Customer
Great customer service!
I appreciate great customer service and this what I received at Boss Automotive.
Thanks!!
Thanks!!
Recommended
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Michelle H.
Downingtown, PA
Ford Escape
Verified Customer
Michelle said the business always does a good job when she goes there.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mitzi H.
West Chester, PA
BMW 5 Series
Verified Customer
Mitzi said the staff did a good quality job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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R. B.
Elkton, MD
Trustworthy and accurate the 1st time
Mr. Hernandez took me as en emergency situation. He located the problem and fixed it for a reasonable price within 1 hr, as we wa it tied in a clean waiting room. His staff also were extremely kind and professional. It starts at the top. Would definitely recommend!
Recommended
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Robert M.
West Chester, PA
Ford Fusion
Verified Customer
Spoke to Meghan. She said they have very good service and nice people who work there. They always take good care of her and her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
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SUSAN K.
West Chester, PA
Honda Fit
Verified Customer
Happy with my mechanic, I am!
I was referred to Boss over a year ago when my old mechanic moved. While I was not looking forward to starting again, I went with the recommendation and I’ve been glad that I have! Always treated with a genuine smile and great service, I’m just hoping that he doesn’t move away. I highly recommend this garage.
Recommended
RB
Ronne B.
Elkton, MD
Chrysler Town & Country
Verified Customer
Ronne said her vehicle had an issue that no business was able to figure out. She's a single mother with a child and she was only able to drive her vehicle in the back roads, due to the problem. She took her vehicle into this facility and the owner checked her vehicle immediately when he heard about her problem. They were personable and professional and were overall, awesome. She told her family about this business because he and his staff were wonderful. Their facility was very clean. It was perfect and for her first time with this business, it was great. She has never had such an amazing experience. They were timely and efficient and professional, and all in a 2 hour frame.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mary W.
Glen Mills, PA
Nissan Rogue
Verified Customer
Mary said the staff always let her pick up the vehicle after they are closed, and trust her to pay later..
Recommended
This review was collected via phone interview by Customer Research Inc.
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GUY F.
Chester Springs, PA
Jeep Wrangler
Verified Customer
Trustworthy Friendly Helpful!
Chet and his partners always go out of their way to make sure your car needs are done smoothly and timely. And they never try to upsell you or overcharge!. Trustworthy, so friendly...Just awesome!
Recommended
MR
MICHAEL R.
Springfield, PA
Hyundai Sonata
Verified Customer
Best auto shop
Great service, great staff, always provide quality work at a fair price.
Recommended
CL
Cara L.
Coatesville, PA
GMC Sierra 1500
Verified Customer
Cara said the business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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JAMES F.
West Chester, PA
Jeep Grand Cherokee
Verified Customer
Honest mechanic!!
I brought my car in telling them I need brakes and rotors because another shop told me they were bad but gave me an extremely high price .. not only was Boss less expensive on the brake and rotor job by $300, but he called and was honest and said that the car didn’t actually need brakes and rotors, that my current ones were fine!! I ended up having some other work done that was much more necessary, and the car rides great now. Thanks!
Recommended
MD
Meghan D.
Glenmoore, PA
Ford Focus
Verified Customer
Meghan said Ken was awesome. He provided great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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CHRISTINE H.
Bryn Mawr, PA
Kia Soul
Verified Customer
Kind, personable, friendly, always honest!
Chet & his crew always take care of me & explain the things that are happening w/ my car! He always looks out for what is best & cost effective as well!
Recommended
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Tyrance R.
MIDDLETOWN, DE
Toyota Camry Solara
Verified Customer
Tyrance said the business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Marco D.
Wayne, PA
Nissan Altima
Verified Customer
Marco said that the business does good work in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
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DAMION M.
Pottstown, PA
Volkswagen CC
Verified Customer
Quick and quality
Boss automotive always provides fast quality service.
Recommended
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Richard L.
West Chester, PA
Chevrolet Equinox
Verified Customer
Richard said they have great customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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EDWARD B.
West Chester, PA
Scion xD
Verified Customer
Excellent service at a fair price, local business
Boss Automotive is what you want from an auto service. Responsive to your needs, honest and straightforward, friendly, and knowledgable. That's why I take my car there.
Recommended