C & T Auto Service

DO NOT USE C&T AUTO!! They destroyed my car. They put in the wrong battery that destroyed the computers in the car. They couldn't figure out how to get in the trunk of the car so they took out the whole back set and charged labor for over $700. There is a key in the fob that you take out of the fob to open the trunk. They didn't put the backseat back in. They did not put any of the pieces back in, they left all their tools in it (we had it towed to a new shop). They said they would give us a refund and refuse.

Steven said his experience was not pleasant. The staff was very vague and told him they could not align his 2004 or 2013 vehicles. He went elsewhere, received a diagnosis and had his vehicle serviced.

We have been loyal C&T customers for years. That is about to change. The last several times we've taken either of our cars in, we've paid to get extensive service done. Then we get the car home and discover either the problem isn't fixed, there is a new problem, or the problem is worse than when we started. They always tell us that it was something we didn't ask to have checked or something that went wrong after we left. I took a used car I just bought in for brakes and asked them to check the car over for other issues. Including the brakes I paid almost $1000. I picked it up and drove 2 miles home. When I got out there was radiator fluid pouring out. Took it back the next morning and was told I now need a new radiator. How it can be checked "thoroughly" and not need a radiator then the very next day it does need one is beyond me. Also, when I asked about it, Peter told me they had checked the radiator and found no problems originally. Then later when I said the radiator hadn't been leaking before I took it in he said they hadn't touched it, so it was nothing they did. So which is it, did you test it or did you not touch it? They are either grossly incompetent or dishonest, or both! I realize we drive older cars, but that shouldn't be an excuse for poor or dishonest service. If this is how they treat loyal customers, I will no longer be one.

They were very quick to make mistake right. That means alot.

Linda said she is not happy with the parts they put on her vehicle and has spoken with them about it. They have agreed to order the parts she wants and redo the job.

Lynnie said her last experience with this business was pretty poor. She went in to get an estimate on her vehicle they quoted her a whole bunch of stuff. She took her vehicle to a different business where they only charged her for things that were needed. This business was going to charge her for unnecessary repairs. She would not recommend them to others for the reasons mentioned.

You wanted almost $4000 to do things unnecessary for me to pass emissions. Acworth Integrity Automotive fixed the problems (EGR system and catalytic converter) for $900. Works fine; no check engine light; passed emissions; got my tag sticker. My future business goes to them! It forced me to click on one star; I was going to click on zero stars because I felt your assessment was an attempted ripoff. I do NOT need a new transmission, by the way. Integrity cleaned mine and that was that.

Beverly said the mechanic, as well as, the inside her vehicle were nasty. The mechanic was all dirty and got in and out of her vehicle, which made it dirty. She would not recommend them for reasons mentioned.

Jesica said she paid $350 to have the check engine light turned off but it is still on. The idle is set way too high on the vehicle and is making the vehicle try to move even when the brakes are applied. She is reluctant to return because she is afraid they will charge her more money for another repair. She will not recommend this business because of her experience.

Brian said they did a good job with the windshield wipers, but the air conditioning does not work. The reason he wouldn't recommend this business for service is because his vehicle came out without the air conditioning working right.