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Bennington Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(466 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
12
Total ReScores
4.8
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Bennington Hyundai is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead. Bennington Hyundai is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(802) 442-2888

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (US & Canada)
897 N Bennington Rd Bennington, VT 05201
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(466 Reviews)

XL
gravatar
Xiang L.
Amherst, MA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
Service works fine
Service department should be much better than sales department.
Not Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2021
Horrible service attitude
I am from MA and bought a car from Bennington hyundai recently. It took them 2 weeks to only to register the car in RMV. Meanwhile, they kept lying to me about the timeline and never did that on time. They never apologize for their delay and causing my inconvenience. On one Thursday, Fred told me to deliver the car on Friday morning and I waited for the whole morning without seeing anything. After I contacted him, he said it was snowy since morning and would contact driver to do it. Then I waited like a fool for the whole day without notification. On saturday, I cannot tolerate the deal and wanted to end it. So I paid them some money and they could deliver the car immediately. What a ridiculous story! As long as I pay some more money, they can deliver the car. Otherwise they can keep me waiting forever. Horrible service and unprofessional people.
Not Recommended
Ken P., Assistant Service Manager from Bennington Hyundai responded on 02/03/2021 12:59 PM

Hello,
 Excuse me, but this is a service survey for the shop, not for sales. All you've done with this, is to trash the service department, sales do not see these. I'd ask sincerely that you do a rescore so our survey scores are not in the tank, which in fact takes money from both of the service support staff. It has to be all 5 stars in order to even average out to a 3 star survey.
  Sorry you had issues with sales, but I do ask for your help
Thank you

Ken Pallman
Hyundai Of Bennington
Assistant Service Manager
802-681-0823
Ken P., Assistant Service Manager from Bennington Hyundai responded on 02/03/2021 01:02 PM

ps. this survey is a Hyundai survey, for Hyundai branded vehicles only

Ken Pallman
Hyundai Of Bennington
Assistant Service Manager
802-681-0823
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