Reviews
DL
DALE L.
Clifton Park, NY
Toyota Camry
Verified Customer
A welcome second opinion
Trev gave us a 2nd quote for a new alternator needed,. His price was good. Their service was fast and complete even during a snowstorm. Thank You!
Recommended
MH
Marlene H.
Mechanicville, NY
Toyota Prius
Verified Customer
Marlene said everybody is friendly, they gave her options and they fixed her vehicle the way she wanted it fixed.
Recommended
This review was collected via phone interview by Customer Research Inc.
KD
Kevin D.
Clifton Park, NY
Rude and unprofessional behavior
Recently A friend of mine had an auto accident vehicle was towed to trims Automotive Trev was very rude and unprofessional to a 79 year old man told him to get the f---ing out of his yard when the old man walk into his yard accidentally to see the vehicle that got in an accident. I think by yelling and screaming at this old man was very unprofessional and I would never ever take anything to his shop ever again he used to be my preferred shop now I can see why his business is crap. If it would let me give a lower rating I would please do not use this or Patron this place at all
Trevor B. from Trev's Automotive responded on 02/12/2019
We noticed in our security cameras that there was a guy inside of our impound lot doing body work on a vehicle. We had no idea who this man was. He did not check in with the front office before walking into a heavily posted impound lot. Signs all over the gate and fence say NO TRESPASSING and EMPLOYEES ONLY! But this man still decided to walk through the gate, onto private property which is against the law and proceeded to work on his vehicle, which is against our insurance policies. When told to leave the premises , he started to object and was told to leave more sternly. We cannot afford to lose our business over someones injury, or assume liability for damage or theft of someones impounded vehicle .
ML
MARTHA L.
Ballston Lake, NY
Honda CR-V
Verified Customer
Always trust Trev for the truth
The car needed an oil change-however when a ‘maintenance required’ light kept lighting up on the dashboard I knew it was time to go see Trev. After a check out of our car he stated’ it meant it was time for an oil change’ . This is an older Honda which has no code system to tell you what is needed and this was the first time I’ve ever had that light show up in owning the car for almost 6 years. The car has been maintained by Trev’s all 6 years so I trust him and his expertise.
Recommended
RB
REBECCA B.
Round Lake, NY
Ford Expedition EL
Verified Customer
Always there to help
Trevs always gets me right in and when possible will get my car done while I wait!!!
Recommended
Trevor B. from Trev's Automotive responded on 02/06/2019
Thanks Rebecca, Happy to have another satisfied customer! Let us know if you need anything in the future :)
EB
Eric B.
Ballston Lake, NY
Subaru Forester
Verified Customer
Spoke with Jaime. She said the business was really personable and they got the work done as promised.
Recommended
This review was collected via phone interview by Customer Research Inc.
Trevor B. from Trev's Automotive responded on 02/06/2019
Thanks for the review guys!!!
BN
BRIAN N.
Clifton Park, NY
Toyota RAV4
Verified Customer
New Transmission fluid & Mount Snow tires
It is always easy to get an appointment at Trev's & the work is always done well.
This time Trev's team did all the work as expect and also took my car for a test drive to check on the transmissions performance. The car has nearly 160,000 miles & was shifting hard at times.
This time Trev's team did all the work as expect and also took my car for a test drive to check on the transmissions performance. The car has nearly 160,000 miles & was shifting hard at times.
Recommended
Trevor B. from Trev's Automotive responded on 01/22/2019
Thanks for the great review Brian!
BZ
Bill Z.
Clifton Park, NY
BMW 3 Series
Verified Customer
Bill said the staff members are the best.
Recommended
This review was collected via phone interview by Customer Research Inc.
Trevor B. from Trev's Automotive responded on 01/14/2019
Thanks Bill!
AS
Adam S.
Ballston Spa, NY
Ford Focus
Verified Customer
Adam said the service was quick and affordable.
Recommended
This review was collected via phone interview by Customer Research Inc.
Trevor B. from Trev's Automotive responded on 02/06/2019
Thanks Adam!
Verified Customer
Mechanicville, NY
Honda CR-V
Verified Customer
Reliable and trustworthy
We are always pleased with Trev’s service and work. The employees are always friendly And helpful.
Recommended
Trevor B. from Trev's Automotive responded on 02/06/2019
Thanks ED!!
DB
Daniel B.
Ballston Lake, NY
Saturn Ion
Verified Customer
Daniel said he is happy with the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Trevor B. from Trev's Automotive responded on 02/06/2019
Thanks Dan!
EH
ED H.
Clifton Park, NY
Lincoln Town Car
Verified Customer
Great service and great staff
Master mechanics provide speedy service with a friendly attitude .
Recommended
Trevor B. from Trev's Automotive responded on 02/06/2019
Thanks again Ed, always a pleasure!
Verified Customer
Clifton Park, NY
Kia Stinger
Verified Customer
Most Honest Shop in Clifton Park
Trev always gives me the straight answer and never suggests anything I don't actually need. Great guy!
Recommended
Trevor B. from Trev's Automotive responded on 02/06/2019
Thanks Rob, spread the word :)
KW
KATHLEEN W.
Ballston Lake, NY
Ford F-150
Verified Customer
Helpful service
Friendly, quick and reasonably priced
Recommended
Trevor B. from Trev's Automotive responded on 02/06/2019
Thanks for the review Kathleen!
EJ
EDUARDO J.
Clifton Park, NY
Chevrolet Impala
Verified Customer
Can Now Come to a Stop
Brought my sons car in for front breaks and I didn't know how bad they were. Driven there was an adventure. When Trev called me and told me it was done I Couldn't believe the difference in the car. Trev was very courteous and imformative. He has become my mechanic because of all the good work he does. He also gives a Veteran discount, His prices are reasonable. He tell you in advance what it is going to cost so you won't be surprised.
Recommended
Trevor B. from Trev's Automotive responded on 01/14/2019
Glad you are happy with our services. We thrive on our loyalty and honesty! If you need anything in the future, give us a call!
CS
CHARLES S.
Ballston Lake, NY
Buick Enclave
Verified Customer
Honesty is his policy
My wife always believed that her car had to be serviced at the dealer because of warranties, etc. Let week, we took her car for dealer maintenance she was told that the car had a major problem with the power steering that had to be fixed before it could be approved for inspection. The cost would be $1700.00. I was not convinced that the dealer was correct so I took the car to Trev's where I have taken my cars and trucks for many years. He thoroughly examined the "major" problem only to find out that it was not a major problem. He recommended that we change out the fluid and replace it with a fluid that would reduce, if not eliminate, the noise of the power steering and he even suggested that the issue was so minor that it could be done the next time we took the car in for servicing.
This is not the first time that Trev saved us money. When he inspected my car a year ago, I knew it needed brakes. He only put on the front brakes because he said the back brakes were not worn and could probably wait another year.
Trev is honest and reliable. I am so pleased that he will be serving my wife's car because I trust him to fix it right at a reasonable price.
This is not the first time that Trev saved us money. When he inspected my car a year ago, I knew it needed brakes. He only put on the front brakes because he said the back brakes were not worn and could probably wait another year.
Trev is honest and reliable. I am so pleased that he will be serving my wife's car because I trust him to fix it right at a reasonable price.
Recommended
Trevor B. from Trev's Automotive responded on 01/14/2019
Thanks Chuck! We believe in trying to save the customer money while repairing what needs to be repaired only! Glad you were happy with our services!
DM
Don M.
Round Lake, NY
Chevrolet Silverado 1500
Verified Customer
Don said the employees were loyal. They provided honest service. They had his vehicle in and out of service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Trevor B. from Trev's Automotive responded on 01/14/2019
Thanks Don!
LG
LINDA G.
Clifton Park, NY
Lincoln MKX
Verified Customer
Very friendly and accommodating
You were quick and reasonably priced. Did a great job. Thank you
Recommended
Trevor B. from Trev's Automotive responded on 01/14/2019
Thanks Linda!
Verified Customer
Ballston Lake, NY
Hyundai Sonata
Verified Customer
Honest, knowledgeable, fast....
I had a brake issue with my wife's car and it required immediate attention. Trev got it in right away and although he had a shop full of cars, managed to get the repairs done and her car back to us in a day. The car now stops on a dime and drives like new. She couldn't be happier. You know what they say, happy wife, happy life! Great job Trev, thank you!
Recommended
Trevor B. from Trev's Automotive responded on 01/14/2019
No problem at all! Glad we could help!
ML
MARTHA L.
Ballston Lake, NY
Honda Civic Cpe
Verified Customer
appointments in advance and can leave car night before
Change of all season tires to all 4 winter tires on a Honda Civic for college student child. Had Trev do a safety check and asked if antifreeze is good to -35 and it was.
Appreciate being able to drop car off night before for early appointment next morning. A phone call during the day and easy pick up once work is done I a plus in my opinion.
Appreciate being able to drop car off night before for early appointment next morning. A phone call during the day and easy pick up once work is done I a plus in my opinion.
Recommended
Trevor B. from Trev's Automotive responded on 01/14/2019
Thanks Martha,
We appreciate your business!