Trev's Automotive

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518-877-7978
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Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

883 Reviews

5 star
91%
4 star
6%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review about 23 hours ago

Reviews

TS
Tom S.
Clifton Park, NY
Mercury Mountaineer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Tom said this business gives pretty good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SL
Sofia L.
Ballston Spa, NY
Volvo S60
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2018 Category: Service
Sofia said she would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Trevor B. from Trev's Automotive responded on 04/02/2018

THANKS, SOFIA!

RD
Rick D.
Clifton Park, NY
Mitsubishi Endeavor
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
Rick said he was waiting out in the freezing cold while the staff was putting on a trailer hitch for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
EB
Emily B.
Mechanicville, NY
Nissan Rogue
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2017 Category: Service
Emily said everything was pretty good.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Donna S.
Lady Lake, FL
Kia Sorento
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2017 Category: Service
Donna said the lounge could be updated.
Recommended
This review was collected via phone interview by Customer Research Inc.
MP
MEL P.
Ballston Lake, NY
Dodge Grand Caravan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2017
Customer Service Friemdly
Very Knowledgeable and willing to answer all questions without frustration
Recommended
MM
Mike M.
Clifton Park, NY
Nissan Altima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2017 Category: Service
Mike said he is a long time customer of this business and they do good work. There was a miscommunication this time and it was more expensive than he expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
JR
Jorge R.
Saratoga Springs, NY
Land Rover Range Rover Sport
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Jorge said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MP
Matt P.
Clifton Park, NY
Ford Police Interceptor
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2017 Category: Service
Matt said the service was fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
HC
Herbert C.
Nissan Murano
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Herbert said the people and the service was good but the alternator he purchased was not. He had trouble driving back to Canada.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
Sheila C.
Waterford, NY
Ford Explorer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2017 Category: Service
Sheila said this business was a little expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
PS
Phillip S.
Ballston Lake, NY
Honda CR-V
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2017 Category: Service
Phillip said this business is competent, knowledgeable and very nice. He had a hitch put on his vehicle. It was different from the one he had, but the business told him it was the one that was sent to the business for his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Joe S.
Cohoes, NY
Mercury Grand Marquis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2017 Category: Service
Joe said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
KK
KEVIN K.
Mechanicville, NY
Dodge Durango
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2017
Thanks Trev
Hi-

Recent time at Trev's got my Dodge inspected and back on the road. The thing that this business stands apart is the honesty and options that Trev gives you on vehicle. I recently dropped off a gift certificate to a local pizza place so that they could enjoy lunch on me. This is something that I don't do too often, but Trev's is worth it.

Kevin Kowalchyk
Recommended
CT
Casey T.
Saranac Lake, NY
Chevrolet Silverado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2016 Category: Service
Casey said he had to drive 2.5 hours to the business to pay for his brother-in-law's repair work because they did not take his credit card information over the phone. They would not explain why to him.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Joe L.
Glenmont, NY
Chevrolet Silverado 2500 HD
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2016 Category: Service
Joe said they did a good job at this business. The service took a little longer than he expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
ML
Matt L.
Schenectady, NY
Scion xD
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2016 Category: Service
Matt said the service was pretty good, but not outstanding.
Recommended
This review was collected via phone interview by Customer Research Inc.
GS
Gregg S.
Ballston Lake, NY
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2016 Category: Service
Spoke with Anita. She said she had to wait longer than anticipated.
Recommended
This review was collected via phone interview by Customer Research Inc.
KF
Komi F.
Waterford, NY
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2016 Category: Service
Komi said everything went well.
Recommended
This review was collected via phone interview by Customer Research Inc.
KS
Kate S.
Ballston Lake, NY
Lexus RX 350
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2016 Category: Service
Kate said this business does good work. The service is good at this business. She recommends the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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