Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1015 Reviews

99% Would Recommend
Latest Review about 15 hours ago

Reviews


JB
Jayne B.
Albany, NY
BMW 128i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Jayne said that the only issue was that the coupon she had wasn't able to be used for the work she was doing. It did not specify what it could and could not be used for.
This review was collected via phone interview by Customer Research Inc.
Trevor B. from Trev's Automotive responded on 04/24/2019

We are very sorry for the inconvienance. All coupons that we offer are typically a percentage off of labor. It is hard for us to discount any parts such as oil change or inspection, ect. However i do see it notated on your account that the next time your in for service we will still apply the 10% off labor for you! So if and when you need us in the future, give us a call!!


HH
Howard H.
Troy, NY
Land Rover Range Rover
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2019 Category: Service
Howard said that the business found out what the issue with his vehicle was but they did not fully resolve it themselves. He had to go to another business to get the issue fixed completely.
This review was collected via phone interview by Customer Research Inc.

AS
Adam S.
Ballston Spa, NY
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Adam said they have very good pricing and consistent, good work.
This review was collected via phone interview by Customer Research Inc.
Trevor B. from Trev's Automotive responded on 09/25/2018

Thanks Adam!


RB
Rhonda B.
Clifton Park, NY
Honda Civic Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Rhonda said the staff are very good, pleasant, and they provide good service. There was a glitch with a light that kept coming on, but they were able to fix it.
This review was collected via phone interview by Customer Research Inc.
Trevor B. from Trev's Automotive responded on 09/05/2018

Glad we were able to fix the problem for you! Thanks for the review Rhonda!


OS
Oswald S.
Gansevoort, NY
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
Oswald said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Mechanicville, NY
Kia Sportage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
James said it was good.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Clifton Park, NY
Mercury Mountaineer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Tom said this business gives pretty good service.
This review was collected via phone interview by Customer Research Inc.

SL
Sofia L.
Ballston Spa, NY
Volvo S60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2018 Category: Service
Sofia said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Trevor B. from Trev's Automotive responded on 04/02/2018

THANKS, SOFIA!


RD
Rick D.
Clifton Park, NY
Mitsubishi Endeavor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
Rick said he was waiting out in the freezing cold while the staff was putting on a trailer hitch for service.
This review was collected via phone interview by Customer Research Inc.

EB
Emily B.
Mechanicville, NY
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2017 Category: Service
Emily said everything was pretty good.
This review was collected via phone interview by Customer Research Inc.

DS
Donna S.
Lady Lake, FL
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2017 Category: Service
Donna said the lounge could be updated.
This review was collected via phone interview by Customer Research Inc.

MP
MEL P.
Ballston Lake, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2017
Customer Service Friemdly
Very Knowledgeable and willing to answer all questions without frustration

MM
Mike M.
Clifton Park, NY
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2017 Category: Service
Mike said he is a long time customer of this business and they do good work. There was a miscommunication this time and it was more expensive than he expected.
This review was collected via phone interview by Customer Research Inc.

JR
Jorge R.
Saratoga Springs, NY
Land Rover Range Rover Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Jorge said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MP
Matt P.
Clifton Park, NY
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2017 Category: Service
Matt said the service was fine.
This review was collected via phone interview by Customer Research Inc.

HC
Herbert C.
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Herbert said the people and the service was good but the alternator he purchased was not. He had trouble driving back to Canada.
This review was collected via phone interview by Customer Research Inc.

SC
Sheila C.
Waterford, NY
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2017 Category: Service
Sheila said this business was a little expensive.
This review was collected via phone interview by Customer Research Inc.

PS
Phillip S.
Ballston Lake, NY
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2017 Category: Service
Phillip said this business is competent, knowledgeable and very nice. He had a hitch put on his vehicle. It was different from the one he had, but the business told him it was the one that was sent to the business for his vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Cohoes, NY
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2017 Category: Service
Joe said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KK
KEVIN K.
Mechanicville, NY
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2017
Thanks Trev
Hi-

Recent time at Trev's got my Dodge inspected and back on the road. The thing that this business stands apart is the honesty and options that Trev gives you on vehicle. I recently dropped off a gift certificate to a local pizza place so that they could enjoy lunch on me. This is something that I don't do too often, but Trev's is worth it.

Kevin Kowalchyk

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