Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2261 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5rating 4.2903223
Original
Overall Rating 1.90323/5rating 1.90323rating 1.90323rating 1.90323rating 1.90323
91% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Thornwood, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Easy in not easy out
Getting out with your car was like driving through a maze to many cars on lot not easy to get out
JOHN N., service manager from Central Avenue Hyundai responded on 05/29/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RP
Rosemary P.
Yonkers, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Excellent staff
Friendly, and quick.
JOHN N., service manager from Central Avenue Hyundai responded on 05/29/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JR
John R.
Bronx, NY
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Always friendly and attentive
Central Avenue Hyundai has a very friendly and accommodating staff from the service department to the showroom floor!! Very happy with the service I received! I know whatever the reason for my visit it will be a pleasant one!!!
JOHN N., service manager from Central Avenue Hyundai responded on 05/29/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

AA
Auto A.
New York, NY
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Prompt customer service & fair prices.
As usual, the service adviser was prompt to schedule the service appointment & the cost of the repairs was fairy priced .
JOHN N., service manager from Central Avenue Hyundai responded on 05/29/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Great Service
Very professional and timely
JOHN N., service manager from Central Avenue Hyundai responded on 05/29/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronx, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Service
Very courteous
JOHN N., service manager from Central Avenue Hyundai responded on 05/27/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MG
Michael G.
Valhalla, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Pleasant place!
The service personnel are always pleasant and helpful!
JOHN N., service manager from Central Avenue Hyundai responded on 05/24/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Elmsford, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Service
The people are kind and always willing to help
JOHN N., service manager from Central Avenue Hyundai responded on 05/24/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

KM
Kathleen M.
Katonah, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2019 Category: Service
App't time
They are getting better with keeping up with the timing of the app't.
JOHN N., service manager from Central Avenue Hyundai responded on 05/23/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Yonkers, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Great as usual
Called for a last minute inspection on a Saturday morning, They squeezed me in by 2p and I was out in less then an hour and half.
JOHN N., service manager from Central Avenue Hyundai responded on 05/22/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MA
Mary A.
Yonkers, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Excellent customer service
The degree of curtesy and professionalism Central Avenue Hyundai staff provides is examplary. They're willingness to assist one of the best customer I've ever had.
JOHN N., service manager from Central Avenue Hyundai responded on 05/22/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

LS
Lisa S.
New Rochelle, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Fast friendly service
Came in for an inspection because it was about to expire. Was told I needed an appointment on Saturdays but was kindly taken anyway.
JOHN N., service manager from Central Avenue Hyundai responded on 05/22/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

LL
Liga L.
White Plains, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Service
What title
Service good but cost a lot of money
JOHN N., service manager from Central Avenue Hyundai responded on 05/22/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

MT
Miriam T.
Valhalla, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Great dealership with stellar service
Dealership got me in an out for a oil change and tire rotation within 45 minutes and got me a better rate than the coupons that I found online. Courteous and efficient with a nice waiting room with coffee and bagels in the morning.
JOHN N., service manager from Central Avenue Hyundai responded on 05/21/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

KP
Kevin P.
Yonkers, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Thank you
I just want to thank Patrick for his hard work in resolving the matter he was working hard to straighten out the situation. It is true this dealership strives to satisfy there customers so thank you once again Patrick

HL
Herbert L.
Dobbs Ferry, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Recent Service
Courteous service, clean place overall, knowledgeable staff.
JOHN N., service manager from Central Avenue Hyundai responded on 05/21/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
New Windsor, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2019 Category: Service
Fixed the issue
John was very professional and took the time to reach out and schedule a return service ASAP to look at the problem. Issue was resolved and we are happy with their service.

Overall Rating 1/5rating 1rating 1rating 1rating 1
05/19/2019 Category: Service
Car received worse than I left it
Brought car in for routine maintenance and inspection and received it back with the cooling fan not working! Actually overheated in traffic on the highway and had to pull over to let it cool off.
JOHN N., service manager from Central Avenue Hyundai responded on 05/20/2019

Thank you for taking the time to come by and speak with me. 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronx, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Great service
I called the last minute & they were able to service my car. Everyone is very courteous.
JOHN N., service manager from Central Avenue Hyundai responded on 05/18/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Thornwood, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019 Category: Service
Could be better
Took forever to complete the updates and still have to go back to fix another part that was not in the shop
even though they knew I was coming in for this service.
JOHN N., service manager from Central Avenue Hyundai responded on 05/18/2019

Thank you for your feedback

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

BB
Brenda B.
Bronx, NY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Hyundai Elantra GT
My engine light went off two days before I was going on vacation. I took a picture of the icon and found the problem in the manual. Hyundai was able to fix it at no charge. Also I had a multi-point inspection at no charge. The driver's side mirror had to be straightened out and adjusted. I'm very happy with my Elantra GT.
JOHN N., service manager from Central Avenue Hyundai responded on 05/16/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com