Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2257 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5rating 4.2903223
Original
Overall Rating 1.90323/5rating 1.90323rating 1.90323rating 1.90323rating 1.90323
91% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


RC
Roy C.
White Plains, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2019 Category: Service
I thought the place was fine
Very accommodating.
JOHN N., service manager from Central Avenue Hyundai responded on 07/27/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RC
Roy C.
White Plains, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
I thought the place was fine
Everything was fine
JOHN N., service manager from Central Avenue Hyundai responded on 07/18/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Katonah, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2019 Category: Service
You said it would take 1 hour for an inspection & for once it was done in time.
You're getting better in service time
JOHN N., service manager from Central Avenue Hyundai responded on 07/17/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JO
Jose O.
Yonkers, NY
2013 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2019 Category: Service
Battery drainage
Evi is GREAT! Took my car in for a battery drainage problem that I've tried trouble shooting myself by changing the battery (4x) and alternator. Afterteo days of troubleshooting they offered my a loaner to give them more time with the car. This was very impressive service that I did not expect. After a few more days they requested for a new alternator which I had clearly indicated was new. I was not prepared to drop $700 just to see if that's the problem and being that the alternator is new. Doesn't make sense since the drainage only occurs when the car is off. I can see it myself with a volt meter. More respectable if they just stated "we can't figure it out" instead of trail and error at my expense. Got to commend them though for the loaner while they tried to figure it out. Did I mention Evi is GREAT, provides top notch service. I'll keep going back as long as she's there.
JOHN N., service manager from Central Avenue Hyundai responded on 07/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Bronx, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2019 Category: Service
service
my first time coming to this location
JOHN N., service manager from Central Avenue Hyundai responded on 07/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JR
John R.
Yonkers, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2019 Category: Service
John rosoney
10 times better than city world Hyundai in the Bronx before this open are used to drive all the way up to Mahopac
JOHN N., service manager from Central Avenue Hyundai responded on 07/07/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Yonkers, NY
2017 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2019 Category: Service
Friendly, courteous staff
Friendly, courteous staff
JOHN N., service manager from Central Avenue Hyundai responded on 06/26/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
New York, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
Service is friendly and efficient
I was checked in with no problems and I I was informed that my car was ready earlier than anticipated. The front parking lot could use some work however. Too many used cars for sale and not enough brand new Hyundais for sale in the show lot.
JOHN N., service manager from Central Avenue Hyundai responded on 06/19/2019

Thank you for your feedback

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Mount Vernon, NY
2019 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Regular maintenance
Good waiting area with a descent coffee refreshments.
JOHN N., service manager from Central Avenue Hyundai responded on 06/18/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

DE
Domingo E.
Bronx, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2019 Category: Service
Customer Service
Very satisfied with the service.
JOHN N., service manager from Central Avenue Hyundai responded on 06/10/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Rye, NY
2012 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2019 Category: Service
Overall, very good service
Service department is honest and does good quality work. Occasionally work can take longer than expected, but I have always found them to be accommodating whenever needed. Depending on your point of origin, proximity to the 100B exit on the Sprain parkway can allow you to bypass White Plains traffic when going there.
JOHN N., service manager from Central Avenue Hyundai responded on 06/06/2019

Thank you

 

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

KM
Kathleen M.
Katonah, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2019 Category: Service
App't time
They are getting better with keeping up with the timing of the app't.
JOHN N., service manager from Central Avenue Hyundai responded on 05/23/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

LL
Liga L.
White Plains, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Service
What title
Service good but cost a lot of money
JOHN N., service manager from Central Avenue Hyundai responded on 05/22/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Thornwood, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019 Category: Service
Could be better
Took forever to complete the updates and still have to go back to fix another part that was not in the shop
even though they knew I was coming in for this service.
JOHN N., service manager from Central Avenue Hyundai responded on 05/18/2019

Thank you for your feedback

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

RS
Robert S.
West Harrison, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2019 Category: Service
Brake job
Did work required
JOHN N., service manager from Central Avenue Hyundai responded on 05/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

PT
Pedro T.
Yonkers, NY
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2019 Category: Service
Thanks
N/A
JOHN N., service manager from Central Avenue Hyundai responded on 05/14/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

Verified Customer
Port Chester, NY
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2019 Category: Service
Professionalism
All employees seemed
Very good at their jobs
And we’re very professional.
JOHN N., service manager from Central Avenue Hyundai responded on 05/08/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

PG
Peter G.
Harrison, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
2018 Tuscon
Everything
JOHN N., service manager from Central Avenue Hyundai responded on 04/15/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

KN
Kenneth N.
Scarsdale, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Inspection
Needed NYS Inspection, scheduled appointment online, quick write-up and out when promised.
JOHN N., service manager from Central Avenue Hyundai responded on 04/10/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com

JM
Jean M.
White Plains, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Car
N/a
JOHN N., service manager from Central Avenue Hyundai responded on 04/09/2019

Thank you

John Nunziata
Service Manager
Hyundai of White Plains
914-831-1500
jnunziata@centralave.com