Chantilly Automotive


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

354 Reviews

99% Would Recommend
Latest Review about 13 hours ago
WARREN B. on 11/23/2017
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"Customer Service and Quality Work"
Outstanding customer service, with dependable, consistent quality and affordable service.
Vehicle: Mazda Mazda3
Service Date: 11/22/2017
Review Created: 11/23/2017 09:17 AM
CATHERINE T. on 11/18/2017
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"Another Save"
I finally made a believer of my husband! After a jaw-dropping estimate for service at a local dealership (who shall remain nameless), I convinced my husband to take his FJ Cruiser to Chantilly Automotive for a second opinion. The service staff gave the Cruiser a thorough going over and - wouldn't you know it - the several thousand dollar "requirement" wasn't necessary after all. Willy and company carefully listed the work that was necessary (and when it would be necessary) and the immediate need was addressed that afternoon. Needless to say, both of our vehicles will be visiting Chantilly Automotive from now on. Thank you!
Vehicle: Toyota FJ Cruiser
Service Date: 11/15/2017
Review Created: 11/18/2017 12:52 PM
Chris M., Manager at Chantilly Automotive responded on 11/20/2017

Thank you Mrs. Teti for the AWESOME review!!!!  We are glad to help you clear the demons from Mr. Teti going to the dealers. lol

Chris Maxey
Manager
703-471-0555

JOSEPH P. on 11/17/2017
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"In and out fast!"
I called for a next day appointment and Willie was able to accommodat my request. I showed up at 4:00 and by 4:15, I was out the door!
Vehicle: Honda Civic Cpe
Service Date: 11/15/2017
Review Created: 11/17/2017 04:10 AM
Robert C. on 11/17/2017
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Robert said this business was very responsive and the prices were fair. They finished quickly.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/15/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Patrica S. on 11/17/2017
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Patrica said the staff are very nice people and they do a very good job.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 11/10/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
CHARLES M. on 11/10/2017
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"Chantilly Automotive treats people like family, there’s nobody better!"
As always you’re the best of the best, as a Vietnam veteran I couldn’t be more proud to be a member of the Chantilly Automotive family, Thank you for everything you’ve done for me.
Vehicle: Honda Civic Si
Service Date: 11/03/2017
Review Created: 11/10/2017 04:26 AM
Chris M., Manager at Chantilly Automotive responded on 11/10/2017

First from all of us at Chantilly Automotive let me say THANK YOU for your service !!!!!  Thank you for the AWESOME review, it's customers like you that makes our job easy !!!!

Chris Maxey
Manager
703-471-0555

Jean P. on 11/09/2017
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Jean said this business was accommodating. They really went out of their way to repair her vehicle quickly. The staff were pleasant and professional.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 10/31/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Jeff M. on 11/09/2017
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Jeff said he would recommend this business for service.
Vehicle: Ford
Category: Service
Service Date: 10/30/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Chris M., Manager at Chantilly Automotive responded on 11/10/2017

Thanks Jeff for the GREAT review !!! 

Chris Maxey
Manager
703-471-0555

Keith H. on 11/09/2017
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Keith said this business was good. He has been visiting them for years.
Vehicle: Toyota Tundra
Category: Service
Service Date: 10/30/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Chris M., Manager at Chantilly Automotive responded on 11/10/2017

Hey Keith thanks for the AWESOME review.  We have to go fishing sometime when the weather warms up !!!!!

Chris Maxey
Manager
703-471-0555

Glenn S. on 11/08/2017
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Glenn said this business is fast, and they do good work.
Vehicle: GMC Acadia
Category: Service
Service Date: 10/31/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Chris M., Manager at Chantilly Automotive responded on 11/09/2017

Thanks Glenn for the AWESOME review !!!!  It's customers like that makes our jobs easy.

Chris Maxey
Manager
703-471-0555

CARLOS S. on 10/31/2017
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"Highly qualified technicians, honesty, friendliness and professionalisn"
The staff always treat you with respect!
Vehicle: Nissan Rogue
Service Date: 10/20/2017
Review Created: 10/31/2017 01:07 AM
Chris M., Manager at Chantilly Automotive responded on 10/31/2017

Thanks Carlos for the AWESOME review !!!!  It's customers like you that makes our job easy.

Chris Maxey
Manager
703-471-0555

Chris S. on 10/30/2017
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Chris said this business had superb service.
Vehicle: Ford Fusion
Category: Service
Service Date: 10/10/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Chris M., Manager at Chantilly Automotive responded on 11/14/2017

Thanks Chris for the AWESOME review !!! Try to avoid potholes please !!! lol

Chris Maxey
Manager
703-471-0555

Jeff J. on 10/30/2017
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Jeff said the staff did an excellent job and they were nice.
Vehicle: Ford Ranger
Category: Service
Service Date: 10/06/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Chris M., Manager at Chantilly Automotive responded on 11/03/2017

Thanks Jeff for the AWESOME review, it's customers like you that makes our job easy.

Chris Maxey
Manager
703-471-0555

David I. on 10/30/2017
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David said he loves this business provided great customer service. They fixed the problems properly and the price was lower than they had initially quoted.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 10/13/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Chris M., Manager at Chantilly Automotive responded on 11/03/2017

Thanks David for the AWESOME review !!!!  Keep bringing in the classics they are always fun to work on !!!!!

Chris Maxey
Manager
703-471-0555

Lisa S. on 10/26/2017
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Lisa said this business provided good and fast service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 09/29/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Chris M., Manager at Chantilly Automotive responded on 11/06/2017

Thanks Lisa for the AWESOME review!!!!!!! It's customers like you that makes our job easy !!!

Chris Maxey
Manager
703-471-0555

Rio D. on 10/26/2017
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Rio said this business has great service.
Vehicle: Ford F-150
Category: Service
Service Date: 10/13/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Chris M., Manager at Chantilly Automotive responded on 11/06/2017

Thanks Rio for GREAT review !!! 

Chris Maxey
Manager
703-471-0555

Ram B. on 10/25/2017
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Ram said he is happy with the service
Vehicle: BMW X5
Category: Service
Service Date: 10/11/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Chris M., Manager at Chantilly Automotive responded on 11/03/2017

Thanks Ram for the GREAT review!!!!  It's always a plessure working with customers awesome customers like you !!!!

Chris Maxey
Manager
703-471-0555

MARK R. on 10/22/2017
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"Good honest automotive service"
Went in for an oil change knowing the vehicle needed other maintenance items. Chantilly Automotive provided a detailed list of items needing repair and a reasonable quote for each item.
Vehicle: Chrysler Town & Country
Service Date: 10/20/2017
Review Created: 10/22/2017 02:37 PM
Chris M., Manager at Chantilly Automotive responded on 10/23/2017

Thanks Mark for the GREAT review, we here at Chantilly Automotive try our very best to be fair and honest to our customers on the repairs needed for their vehicles. 

Chris Maxey
Manager
703-471-0555

PATRICK F. on 10/18/2017
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"Fast Oil Change"
The gentlemen at Chantilly Automotive are always courteous and knowledgeable. My car was due for an oil change and the oil I had brought with me was the wrong type. They notified me of the correct type and proceeded to change the oil. Before I knew it, everything was complete and my car had a clean bill of health.
Vehicle: Toyota Camry
Service Date: 10/16/2017
Review Created: 10/18/2017 08:48 AM
Chris M., Manager at Chantilly Automotive responded on 10/18/2017

Thank you for the AWESOME review !!!!! 

Chris Maxey
Manager
703-471-0555

STEPHANIE W. on 10/08/2017
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"Great experience"
Took my car in top get fixed, inspection, and emissions. The employees are polite, professional, and honest. The waiting area is comfortable. The children's play area is great. My daughter didn't want to leave she was having fun with all the toys. I plan to return in the future.
Vehicle: Ford Explorer
Service Date: 10/06/2017
Review Created: 10/08/2017 04:36 PM
Chris M., Manager at Chantilly Automotive responded on 10/09/2017

Thanks Stephanie for the AWESOME review !!!!  We try to make every effort to make our customers comforable while they wait for their vehicle. 

Chris Maxey
Manager
703-471-0555

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