Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

131 Reviews

92% Would Recommend
Latest Review 3 months ago

Reviews


DK
David K.
Vancouver, WA
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
David said this business did a nice job. The staff was on time and his vehicle runs like a champ. It was good.
This review was collected via phone interview by Customer Research Inc.

CC
Cary C.
Vancouver, WA
Jaguar X-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Cary said the business does a really great job.
This review was collected via phone interview by Customer Research Inc.

AW
Anthony W.
Vancouver, WA
BMW 745i
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/07/2018 Category: Service
Anthony said unscheduled work was done, and the vehicle won't start now.
This review was collected via phone interview by Customer Research Inc.

LL
Larry L.
Camas, WA
Mercedes-Benz 560SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Larry said the service and everything went fine.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
Washington
smart fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Tony said the staff knew what they were talking about. The quality of the service was good.
This review was collected via phone interview by Customer Research Inc.

SK
Samantha K.
Vancouver, WA
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Samantha said they were very helpful.
This review was collected via phone interview by Customer Research Inc.

RK
Ross K.
Washington
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Ross said the staff provided service above and beyond what was expected. They picked the vehicle up from his office. The business charged a fair price.
This review was collected via phone interview by Customer Research Inc.

ES
Ester S.
Washington
Volvo XC90
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Esther said the staff didn't change her oil filter as she had asked. However, she was really impressed with the cleanliness of the business. She will be a regular customer.
This review was collected via phone interview by Customer Research Inc.

CL
Cynthia L.
Dyersville, IA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Cynthia said they did a great job
This review was collected via phone interview by Customer Research Inc.

MK
Melissa K.
Vancouver, WA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Melissa said the business has really good service.
This review was collected via phone interview by Customer Research Inc.

PS
PAUL S.
Vancouver, WA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Great as Always
We have used Clarke’s for 20 years and several cars! As always quick, efficient and through.

TI
Tache I.
Vancouver, WA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Tache said the business is great and he is thankful for their service.
This review was collected via phone interview by Customer Research Inc.

GF
Gregory F.
Vancouver, WA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Gregory said they are the best, with flexible scheduling..
This review was collected via phone interview by Customer Research Inc.

TG
Tony G.
Vancouver, WA
BMW 135i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Tony said the facility provided good service and got his vehicle repaired.
This review was collected via phone interview by Customer Research Inc.

DP
Donny P.
Camas, WA
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Donny said the employees provided excellent service.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Vancouver, WA
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/23/2018 Category: Service
Roger said this business told him he needed a new hood release cable, which would cost him $500. He got a second opinion, and found out all it needed was to get popped into a bracket. It was an easy fix. This business should have caught it. Because they didn't, he doesn't trust them, and would not recommend the business. On the plus side, the employees are really nice. They have good communication, and provide good customer service.
This review was collected via phone interview by Customer Research Inc.

CM
CHRISTOPHER M.
Longview, WA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Great Service!
Windshield wipers stopped working on my 2006 X5 on the freeway. Dropped the car off and 15 min later they had it fixed with no charge. A screw had come loose and fallen out. I have a new place to take my BMW. Great customer service.

CB
Craig B.
Vancouver, WA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Craig said the business hustled to get the job done and did it for a fair price.
This review was collected via phone interview by Customer Research Inc.

BS
BARB S.
Vancouver, WA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Great service!
My engine light had come on so I stopped by Clarke’s per the recommendation of a friend. I was greeted in a friendly manner and was quickly advised of the problem. They were able to order the replacement part and had my car fixed and back to me within a few hours. I was so happy to find a local garage with such a good reputation. I feel that they were very trustworthy - something that I did not find at the dealership garage.

EH
Erin h.
Vancouver, WA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Erin said the business completed the service efficiently.
This review was collected via phone interview by Customer Research Inc.