Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

140 Reviews

92% Would Recommend
Latest Review 4 days ago

Reviews


DF
don f.
Portland, OR
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2019
2004 Acura MDX
They were very helpful, and friendly... Thank you

TC
tony C.
smart fortwo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2019
Fast service
I called shop and they got me in the next day, and they diagnosed the problem and fixed it quickly
Joseph C., OWNER from 5th Gear Automotive LLC responded on 08/11/2019

Thank you so much we pride ourselves on quick diagnosis and fast service.


ES
Ester S.
Washington
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Esther said the staff didn't change her oil filter as she had asked. However, she was really impressed with the cleanliness of the business. She will be a regular customer.
This review was collected via phone interview by Customer Research Inc.

JB
Joseph B.
Vancouver, WA
BMW 745i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Joseph said this business couldn't give him all the answers he wanted.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Washington
Audi A6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2018 Category: Service
Mike said the staff do good work and they are honest. He suggests that they should keep up the good work. However, the prices are high.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Vancouver, WA
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Jim said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

HL
Hann L.
Washington
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
Hann said he had to go back to this business once, but he was happy.
This review was collected via phone interview by Customer Research Inc.

JT
Jeff T.
La Center, WA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TH
Travis H.
Vancouver, WA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2017
Great shop
This was my 1st time taking my car here and they fixed it quickly and had me back on the road. Thanks.

JK
John K.
Ridgefield, WA
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2017 Category: Service
John said they were nice and professional, but not able to get the job done.
This review was collected via phone interview by Customer Research Inc.

CH
Chaun H.
Vancouver, WA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Chaun said the business took longer than expected.
This review was collected via phone interview by Customer Research Inc.

JR
Jordan R.
Vancouver, WA
Land Rover Range Rover
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2017 Category: Service
Jordan said they wanted to charge too much so he went to another unspecified business instead.
This review was collected via phone interview by Customer Research Inc.

CG
Cristobal G.
Washington
Mercedes-Benz C300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2017 Category: Service
Cristobal said he had a pretty good experience with this business.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Washington
Toyota T100
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2017 Category: Service
Dave said the business did a good job but he was told there would be a burning oil smell for a little while but it has been a long while and he can still smell burning oil.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Vancouver, WA
BMW 325Ci
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
John said this business has fairly high prices. They were efficient in their job but it took longer than anticipated. It took three hours instead of one hour.
This review was collected via phone interview by Customer Research Inc.

BH
Bridger H.
Vancouver, WA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Bridger said this business took a couple of days to complete the repairs.
This review was collected via phone interview by Customer Research Inc.
James M. from 5th Gear Automotive LLC responded on 03/30/2017

Thank you for your review, we strive to take care of our customers to the best of our ability. The job took a little longer then expected, when we get a car that is  disassembled  we have to slow down and recheck everything to make sure it is done correctly.

PJ


PC
PAUL C.
Vancouver, WA
BMW 323i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2017
Fixing window on driver's side of 1999 323i
All went well. A bit pricey but works well.
James M. from 5th Gear Automotive LLC responded on 02/22/2017

Thank you for the Great review, we appreciate  your feed back.

Keep an eye out for future coupons via email. 


HA
Heather A.
Vancouver, WA
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2017 Category: Service
Heather said the service at this business was really good and they were quick. They took care of everything she needed. She would recommend them to others.
This review was collected via phone interview by Customer Research Inc.
James M. from 5th Gear Automotive LLC responded on 02/17/2017

Thank you Heather, we look forward to helping you maintain and service your Volvo XC90


JL
Joe L.
Vancouver, WA
BMW 328i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2017 Category: Service
Joe said he got good service at this business.
This review was collected via phone interview by Customer Research Inc.
James M. from 5th Gear Automotive LLC responded on 02/17/2017

Thank you Joe, let us know when you want to schedule further repairs on your BMW.  Keep an eye out for future emails, we are going to be running some coupons.