Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

140 Reviews

92% Would Recommend
Latest Review 4 days ago

Reviews


KF
KIRSTEN F.
Vancouver, WA
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017
Amazing
I always get anxiety around my car breaking down, but all the guys at Clarke's are really nice and straightforward with what to expect. They helped when a tow truck driver broke my oil pan and wanted to take my car to their own shop to fix it. Appreciate them going to bat for me.

PJ
Pete J.
Vancouver, WA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Pete said the staff got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

BG
Brayn G.
Vancouver, WA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
5 stars
Excellent customer service good environment and excellent mechanics

CP
Carol P.
Washington
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Carol said the service was very good. The staff were accommodating and courteous.
This review was collected via phone interview by Customer Research Inc.

HC
Hanif C.
Vancouver, WA
BMW 745Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Hanif said this business was very easy to deal with. The mechanic was very straightforward and knowledgeable. They didn't charge him to run a diagnostic on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JT
Jeff T.
La Center, WA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

UN
ULRICH N.
Vancouver, WA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
Appreciate the friendliness and professional attitude of serving the customer
Service is excellent and having the ultimate customer's happiness in mind

KS
Kathy S.
Vancouver, WA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Kathy said the business was accommodating and very helpful.
This review was collected via phone interview by Customer Research Inc.

MM
MIKE M.
Vancouver, WA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
Everything is handled in a professional manner and I don't feel like a nother number
Very pleased

BS
Ben S.
Vancouver, WA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017
Upfront and Honest
Good place to have your vehicle serviced. These guys are helpful and upfront. Won’t try and sell you service you don’t need.

JS
James S.
La Center, WA
Mazda RX-8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
James said the business gave him a discount. The staff quickly and efficiently fixed his vehicle. The service the business has to offer is very efficient and helpful.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Washington
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Steve said the staff did the work as promised.
This review was collected via phone interview by Customer Research Inc.

TH
Travis H.
Vancouver, WA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2017
Great shop
This was my 1st time taking my car here and they fixed it quickly and had me back on the road. Thanks.

CP
Cody P.
Vancouver, WA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Cody said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

SA
Salih A.
Washington
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Salih said this facility did a great job and he likes what they do. They have good customer service. They're knowledgeable and they fixed his vehicle. They are good people. The mechanics have good skills and they're patient. They answer all his questions.
This review was collected via phone interview by Customer Research Inc.

DN
David N.
Washington
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/26/2017 Category: Service
David said the owner was really rude to him and didn't give him a clear estimate on his vehicle. He was told he would receive a phone call when the diagnosis was done and he had to call 3 times. He was told it was done but he never received a call.
This review was collected via phone interview by Customer Research Inc.

DH
Dao H.
Beaverton, OR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Dao said he loves the staff. The service is awesome and the technicians always do a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tamara H.
Vancouver, WA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017
Friendly, knowledgeable staff
I had taken one car in the morning for a timing belt replacement, then they let me swap out for my convertible to have a fall service done before I put it away for the winter. They did a great job on both cars and unlike other places I have gone didn't try to up charge me or sell me on unnecessary services. I will definitely be back next time I need any service done.

AC
Andrea C.
Vancouver, WA
Nissan LEAF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2017 Category: Service
Andrea said this business keeps her 2 foreign vehicles running well, and in good shape. They do not overcharge her. It is a reasonable price. Her only complaint is the business is far from her house, and does not provide shuttle service. She drives her vehicle there, and takes the bus home and back. It takes an hour each way. The service is wonderful. They do not price gouge, or tell her she needs things she does not need. She likes them a lot.
This review was collected via phone interview by Customer Research Inc.

RL
Ramon L.
Vancouver, WA
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/29/2017 Category: Service
Ramon said he was not completely satisfied with his experience because the work is great, but it is expensive.
This review was collected via phone interview by Customer Research Inc.