Coconut Creek Hyundai


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

4980 Reviews

ReScore Reviews™ (61)

ReScore
Overall Rating 3.6065595/5Overall Rating 3.6065595/5Overall Rating 3.6065595/5rating 3.6065595rating 3.6065595
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
92% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Hilda H. on 12/11/2017
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"Friendly and accommodating "
The service writer was very friendly and keeps me informed of my service needs.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/11/2017 01:07 PM
Patricia M. on 12/11/2017
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"Friendly and "up-beat" and helpful!!!"
.....the staff and sales people always understand why I have to have a "hatchback" ( am a designer and have to have large entry into trunk for wallpaper books, carpet and rug samples, small, accent furniture items, etc......they make me feel like my little problems are as important as the customer who drives away in one of those lovely Sonata's!!!
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/11/2017 10:29 AM
Mitchell S. on 12/11/2017
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"Excellent Service"
My service manager Brian got me written up promptly and had my car ready even earlier than expected. He advised me on the services I truly needed, foregoing ones that weren’t really necessary.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/11/2017 10:14 AM
Pamela S. on 12/11/2017
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"Fast service "
Good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/11/2017 10:10 AM
Verified Customer on 12/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer care is outstanding"
Of the different Hyundai dealers in Broward and Palm Beach Counries, coconut creek is far and away, the best.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/11/2017 07:33 AM
Sandra D. on 12/09/2017
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"Service/oil change"
Friendly service providers. Work done in a timely manner.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/09/2017 09:47 AM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving Brian a 5 star rating. We look forward to servicing your vehicle in the future.

Adena K. on 12/09/2017
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"Service Review"
Quick & Friendly
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/09/2017 05:36 AM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving Mario a 5 star rating. We look forward to servicing your vehicle in the future.

Verified Customer on 12/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good experience"
I was expecting service to be completed in less than 1 hr and it was completed in 1.30 hr. Not a major problem, however it is not excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/08/2017 06:48 PM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving Mario a 4 star rating. As we strive for 5 star service we look forward to servicing your vehicle in the future.

Lauren L. on 12/08/2017
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"Great experience "
What makes the experience at coconut creek Hyundai a pleasant one is my service advisor Mario Feliciano. He’s always very efficient and friendly.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 04:19 PM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving Mario a 5 star rating. We look forward to servicing your vehicle in the future.

Jacquelyn D. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful"
Your service people
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/08/2017 01:44 PM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving Brandon a 5 star rating. We look forward to servicing your vehicle in the future.

Mark G. on 12/08/2017
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"Excellent Service Experience"
We could not have asked for a better experience. Mark Evans was extremely responsive and helpful and we were able to get our car back in operation in a short amount of time. Coconut Creek Hyundai has been a wonderful company with which to do business.
Vehicle: 2015 Hyundai Equus
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 10:24 AM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving Mark a 5 star rating. We look forward to servicing your vehicle in the future.

Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helpful customer service representative "
Was informed of the services required and which ones needed to be done immediately and ones which can be done on next service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 10:22 AM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving Brandon a 5 star rating. We look forward to servicing your vehicle in the future.

Michael J. on 12/08/2017
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"Very professional organization"
Mario is always excellent and represents your organization in a very professional manner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 10:11 AM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving Mario a 5 star rating. We look forward to servicing your vehicle in the future.

Sondra M. on 12/08/2017
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"Your people"
I have recommended you to others. I don't take that lightly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/08/2017 08:46 AM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving Chris a 5 star rating. We look forward to servicing your vehicle in the future.

Ileana D. on 12/08/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1 "
Five stars
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 08:39 AM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving Brian a 5 star rating. We look forward to servicing your vehicle in the future.

Angelo G. on 12/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Appointment"
Would be nice to have acknowledged that I had and appointment and they knew when I was coming and what I was there for. While I had to wait for the service, I went to lunch (about 1/2 mile walk). My service was complete before I returned. Since they had my cell phone number would have been nice to have received a message that my service was completed sooner that expected.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 07:21 PM
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Bianco C. at Coconut Creek Hyundai responded on 12/11/2017

Thank you for taking the time to fill out the survey and giving a 4 star rating. As we strive for 5 star service we look forward to servicing your vehicle in the future.

Verified Customer on 12/07/2017
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"Service visit"
Excellent service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 05:37 PM
Bruce W., Parts & Service Director at Coconut Creek Hyundai responded on 12/10/2017

Thank you for the 5 star review.

Bruce Warzoha
Parts & Service Director
Coconut Creek Hyundai
954-283-4520
954-283-4429 Fax
bruce.warzoha@kingmail.us
Evan M. on 12/07/2017
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"Great Dealership "
Every aspect from when I bought the car to servicing it has been a wonderful experience
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 04:52 PM
Bruce W., Parts & Service Director at Coconut Creek Hyundai responded on 12/10/2017

Thank you for the 5 star review.

Bruce Warzoha
Parts & Service Director
Coconut Creek Hyundai
954-283-4520
954-283-4429 Fax
bruce.warzoha@kingmail.us
Verified Customer on 12/07/2017
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"great service"
was able to complete the work covered by the warranty. shuttle service was able to get me to work.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/07/2017 04:42 PM
Bruce W., Parts & Service Director at Coconut Creek Hyundai responded on 12/10/2017

Thank you for the 5 star review.

Bruce Warzoha
Parts & Service Director
Coconut Creek Hyundai
954-283-4520
954-283-4429 Fax
bruce.warzoha@kingmail.us
Semyon S. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SEMYON SPEKTOR"
GREAT SERVICE
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 12:41 PM
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Bianco C. at Coconut Creek Hyundai responded on 12/07/2017

Thank you for taking the time to fill out the survey and giving Brian a 5 star rating. We look forward to servicing your vehicle in the future.

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