Coconut Creek Hyundai


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

5457 Reviews

ReScore Reviews™ (63)

ReScore
Overall Rating 3.6507965/5Overall Rating 3.6507965/5Overall Rating 3.6507965/5rating 3.6507965rating 3.6507965
Original
Overall Rating 2.16129/5Overall Rating 2.16129/5rating 2.16129rating 2.16129rating 2.16129
92% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
good service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/22/2018 06:57 PM
Sheila L. on 02/22/2018
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"Courteous staff."
Staff keeps you updated and strives to not waste your waiting time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/27/2018
Service Type: Repair
Review Created: 02/22/2018 01:55 PM
Verified Customer on 02/22/2018
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"Great service"
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 01:13 PM
Evan M. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bryan was great "
My service experience was excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 12:16 PM
Marco C. on 02/22/2018
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"Service Dept."
Everyone was very helpful, on top of their game. I look forward to my next visit.
Thank you!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 11:55 AM
Joanne M. on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick and efficient service"
Quick and efficient
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/22/2018 10:50 AM
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"sdfs"
sdfs
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 03:55 PM
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BIANCO C. at Coconut Creek Hyundai responded on 02/22/2018

Thank you for taking the time to fill out the survey and giving Mario a 5 star rating. We look forward to servicing your vehicle in the future.

Sami D. on 02/21/2018
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"I trust my service advisor Mario"
They are efficient and my service advisor Mario is always professional and trustworthy.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/21/2018 10:35 AM
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BIANCO C. at Coconut Creek Hyundai responded on 02/21/2018

Thank you for taking the time to fill out the survey and giving Mario a 5 star rating. We look forward to servicing your vehicle in the future.

Timothy M. on 02/21/2018
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"Great customer service "
Great customer service, simply the best
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 08:43 AM
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BIANCO C. at Coconut Creek Hyundai responded on 02/21/2018

Thank you for taking the time to fill out the survey and giving Mario a 5 star rating. We look forward to servicing your vehicle in the future.

Lisa O. on 02/21/2018
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"I felt valued"
Usually at a dealership you’re treated as a number, not a person. At coconut creek Hyundai, it was the opposite. The whole team was friendly and attentive. It was a pleasant experience.
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 06:12 AM
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BIANCO C. at Coconut Creek Hyundai responded on 02/21/2018

Thank you for taking the time to fill out the survey and giving Jeremiah a 5 star rating. We look forward to servicing your vehicle in the future.

Verified Customer on 02/21/2018
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"Service Department Rep"
Brian in the Service Department knew of our busy schedule. We were able to drop off the car the night before to get maintenance done the following morning. Thank you, Brian!
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 05:32 AM
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BIANCO C. at Coconut Creek Hyundai responded on 02/21/2018

Thank you for taking the time to fill out the survey and giving Brian a 5 star rating. We look forward to servicing your vehicle in the future.

Christopher T. on 02/21/2018
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"Great service!"
Car wash included with every oil change, sent a Hyundai yeti tumbler in the mail just cause, offering to drive me somewhere even though I was just getting an oil change; it’s the little things that matter. Get car but more importantly great company.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 03:19 AM
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BIANCO C. at Coconut Creek Hyundai responded on 02/21/2018

Thank you for taking the time to fill out the survey and giving Melvin a 5 star rating. We look forward to servicing your vehicle in the future.

Robert R. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Everything was very professional and courteous. They did a great job and the wait time was minimal.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 05:48 PM
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BIANCO C. at Coconut Creek Hyundai responded on 02/21/2018

Thank you for taking the time to fill out the survey and giving Brian a 5 star rating. We look forward to servicing your vehicle in the future.

Verified Customer on 02/20/2018
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"Great service rep "
Excellent service representative
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 04:47 PM
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BIANCO C. at Coconut Creek Hyundai responded on 02/21/2018

Thank you for taking the time to fill out the survey and giving Alex a 5 star rating. We look forward to servicing your vehicle in the future.

Liza M. on 02/20/2018
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"Customer service "
Your service advisors are constantly prompt and always keeping your customers up to date with their service.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 03:01 PM
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BIANCO C. at Coconut Creek Hyundai responded on 02/20/2018

Thank you for taking the time to fill out the survey and giving a 5 star rating. We look forward to servicing your vehicle in the future.

Lynne T. on 02/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Work on phone messages"
Tried calling to make appointment, left message as instructed. No one ever called back. Went physically there and problem was resolved, was under warranty.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 01:40 PM
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BIANCO C. at Coconut Creek Hyundai responded on 02/20/2018

Thank you for taking the time to fill out the survey and giving Mario a 4 star rating. As we strive for 5 star service we look forward to servicing your vehicle in the future. We are currently staffing our BDC phone department to prevent that from happening.

Verified Customer on 02/20/2018
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"Car return"
I just have one recommendation: when you service a vehicle or even move a car not being serviced, please leave the air conditioner, radio etc... in the off position, not on high. This pulls too juice from the battery when the car is started. This has happened more than once at this garage. It’s a lesson learned long ago in driver’s ed. Please inform your car jockeys to leave the accessories off.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 01:06 PM
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BIANCO C. at Coconut Creek Hyundai responded on 02/20/2018

We will infrom them. Thank you for the feedback and the 4 star rating. As we strive for 5 star service we look forward to servicing your vehicle in the future.

Martin S. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast in and fast out"
I always bring my car to Coconut Creek Hyundai. They have excellent customer service, their technicians are extremely well trained and I always know I am getting a fair deal.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 01:02 PM
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BIANCO C. at Coconut Creek Hyundai responded on 02/20/2018

Thank you for taking the time to fill out the survey and giving Brian a 5 star rating. We look forward to servicing your vehicle in the future.

Diane S. on 02/20/2018
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"Service"
Brian is courteous and makes sure everything is done efficiently and as quickly as possible.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:31 AM
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BIANCO C. at Coconut Creek Hyundai responded on 02/20/2018

Thank you for taking the time to fill out the survey and giving Brian a 5 star rating. We look forward to servicing your vehicle in the future.

Brett O. on 02/20/2018
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"Service"
Everything you all do is top notch for this reason we keep coming back.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 11:18 AM
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BIANCO C. at Coconut Creek Hyundai responded on 02/20/2018

Thank you for taking the time to fill out the survey and giving a 5 star rating. We look forward to servicing your vehicle in the future.

Displaying Review 1 - 20 of 5457 in total