Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 112 Reviews )

97% Would Recommend
77% Business Response
Latest Review 2 days ago

Reviews


DV
DAVID V.
Magnolia, TX
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019
DK Saves the day!
We had a vehicle break down the night before we were headed out of town on vacation. I asked DK if they could assist with towing from a location in the Woodlands along with the necessary repair. They told me that would not be a problem and left me a voicemail confirming completion while we were out of town. We returned from our trip to find the repaired car parked in our driveway. That is 10-star service in my opinion. They are always friendly, expedient, and trustworthy. They break the mold for the industry.
Kelly or D. from D K Auto Diesel Service responded on 05/06/2019

David,
Thank you sir we appreciate you,you are a loyal customer.
Thank you again!!


GJ
Gil J.
Magnolia, TX
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Gill said the business does a good job on the vehicle and they get it out quick.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 04/25/2019

thanks for your business


ZH
Zack H.
Montgomery, TX
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Service
Zack said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 04/19/2019

Thank you for your business.


RW
RICK W.
Houston, TX
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019
Workmanship is important
While I read reviews complaining how long folks have their vehicle at the shop, I don't worry about that. We shuffle around vehicles and make it work that we are one down. I'd rather let Darrell and his employees have time to do it right, than get it back on the day it was promised, but it's not right and you have to take it back. Running a small business, things come up and don't always go according to plan. Parts aren't always available they day they might be needed - employees might have a good reason for not making it to work some day - stuff happens.
The work done right is what I expect, not the time it gets done. While the bill is usually a little higher than I expect, the labor I was quoted before taking it in is what is on the bill. It's the parts that can add up to a little higher bill.
I don't like taking my vehicles to anyone, ever, but when I need to, I now go to D&K.
Kelly or D. from D K Auto Diesel Service responded on 04/17/2019

Rick,
Thank you for coming in we appreciate your business and you feed back.


JP
Jeff P.
Magnolia, TX
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Jeff said the business did everything exactly like they said they would and when they said they were going to do it.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 04/11/2019

Thanks for your business


RB
RAY B.
Magnolia, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Awesome service again
The guys at DK Diesel/automotive always do a great job and are always friendly and accommodating. I highly recommend DK Diesel/Automotive for any automotive repairs.
Kelly or D. from D K Auto Diesel Service responded on 04/10/2019

Ray,
Thank you for yyour business.


KR
Keith R.
Magnolia, TX
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Keith said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 04/10/2019

Keith,
thank you for stopping by.


DV
DAVID V.
Magnolia, TX
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Friendly and trustworthy
In a business that sometimes has a reputation for dishonesty, the folks at D & K are very honest and make you feel appreciated no matter the extent of the service required.
Kelly or D. from D K Auto Diesel Service responded on 04/05/2019

David,
Thank You for being a loyal custmer we appreciate your business as always.


SS
Scott S.
Magnolia, TX
HUMMER H2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Scott said the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 04/05/2019

Scott,
Thank you for your business


BL
BILL L.
Conroe, TX
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Great Company
Several time repeat customer, they stand behind their work!
Kelly or D. from D K Auto Diesel Service responded on 04/05/2019

Bill,
we appreciate your business


JS
Jimmy S.
Conroe, TX
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2019 Category: Service
Jimmy said the business staff are friendly, helpful, and respond in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Conroe, TX
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
James said the business does good work quickly.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 04/05/2019

James,
We would like to thank you for stopping by on 3/19/2019


TR
TOM R.
Magnolia, TX
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Shock replacement
Excellent service as always, thanks
Kelly or D. from D K Auto Diesel Service responded on 03/14/2019

Thank you for coming in


JM
Jason M.
Magnolia, TX
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Jason said the business did a good job, and the mechanic was able to get his 50 year old vehicle running in top condition.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 04/05/2019

Thank you for your business


TC
Tim C.
Willis, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Tim said the staff always do the work and they get it done quickly. They are very good people, who treat him right.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 03/04/2019

Tim,
Thank you for the repeat business we appreciate it.


KI
Kurt I.
Texas
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Kurt said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 03/04/2019

Kurt,
 Thank you for your business w appricate it.


DV
DAVID V.
Magnolia, TX
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Friendly & honest. They treat you like family
In an industry that has a reputation for not always being honest, the folks at D & K only care about making you feel like a valued customer. They never take advantage of unknowing customers and treat you like a member of the family when you bring a car in for service. On one occasion, they made a complimentary house call when we had a vehicle that we could not get started.
Kelly or D. from D K Auto Diesel Service responded on 02/18/2019

THANK YOU FOR SUPPORTING OUR BUSINESS IT WAS FUN SEEING YOU DOG AGAIN.


SE
Sharon E.
Magnolia, TX
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Sharon said the business did a good job right the first time. She also said it was a good experience.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 02/18/2019

THANK YOU FOR YOUR BUSINESS WE APPRECIATE YOUR BUSINESS.


AE
Alysha E.
Texas
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Spoke with Nathan. He said he had a great experience and everything was as expected and this is a good business.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 02/14/2019

WE APPRECIATE THE BUSINESS.


GS
GEORGE S.
Montgomery, TX
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Fast service, fair price
Work was done on time and at the price quoted.
Kelly or D. from D K Auto Diesel Service responded on 02/08/2019

thank you for coming in and giving us a 5 star.