Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 112 Reviews )

97% Would Recommend
77% Business Response
Latest Review 2 days ago

Reviews


CF
Cory F.
Magnolia, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Cory said the employees were down to earth. They explained what was wrong with his vehicle. They provided good service. They completed the work quickly. The work was at a good price.
This review was collected via phone interview by Customer Research Inc.

HJ
HARVEY J.
Conroe, TX
Suzuki Samurai
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/24/2018
Harvey Jenkins
I took my pickup in for repairs monday 5/21 expecting to have a tps switch and an egr sensor replaced.
never got a call about any thing else that it needed. was called and told that it was ready along with an extremely high bill. the tps fixed the shift problem. drove aprox 8 miles and ck. engine light came back on. was told to bring back , but I am not spending any more money without being told first.I thought I
had found someone that was honest and referred my son-in-law and friends , But its a safe bet that I won't anymore and I surely wont be back myself.
Harvey Jenkins

PP
Paul P.
Montgomery, TX
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Paul said the staff did well.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Montgomery, TX
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Paul said that the facility provided him with excellent service as they always do.
This review was collected via phone interview by Customer Research Inc.

KC
Konstant C.
Texas
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Konstant said the staff got his vehicle done on time and on budget. There was a lot of issues that came up and they were able to fix it in the same timeline he was originally quoted. It is important for him to get his vehicle out within a few days, because he uses his vehicles for his business. They did a great job providing that for him.
This review was collected via phone interview by Customer Research Inc.

LG
Lee G.
Montgomery, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Lee said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
Magnolia, TX
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
David said the staff were very friendly, honest, accommodating, they paid attention, and were attentive.
This review was collected via phone interview by Customer Research Inc.

ED
Ethan D.
Magnolia, TX
GMC Sierra 3500
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/18/2018 Category: Service
Ethan said there were a lot of complications when trying to get his vehicle fixed. He called the business to tell them that he was still having problems, and they told him nothing was wrong with it. He told the staff member he would be bringing his vehicle in anyways so they could fix the problem. The staff member thought he hung up the phone but he did not, so Ethan heard the staff member cussing about him, his vehicle, and about the entire situation. The staff member was being very disrespectful and he decided not to bring his vehicle in after all. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RG
Ruth G.
Conroe, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Ruth said the business is convenient, she appreciates what they did and how quickly. Her vehicle is running perfectly.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 04/16/2018

so glad that we could help if you need anything else let us know.


WT
Wayne T.
Montgomery, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Wayne said the business was helpful, caring and explained the service they were providing very well.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 04/13/2018

We are happy to help and thank you for choosing us as you go to shop.


JW
JEFF W.
Conroe, TX
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Great service
I have had 6 or7 trucks fixed here. Darryl is the most honest mechanic i have ever met. Fast turnaround. Fair price and excelent customer service. One thing that really impressed me is the transmission he built has outlasted the factory one by twice as many miles and still going.
Kelly or D. from D K Auto Diesel Service responded on 04/11/2018

Thank you for  useing us as your shop for your vehicles.


MA
Mike A.
Texas
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Mike said the service was finished under the estimated cost. They finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Kelly or D. from D K Auto Diesel Service responded on 04/11/2018

Thank you for useing us as your go to for your vehicles.