Did not fix the main reason I made an appointment. My car is doing the same thing l. Waste of money and time
East Hartford, CT
Communications is key!
I submitted a coupon I'd received in the mail for a free oil change. My vehicle requires synthetic oil so I was told there would be a charge of $35. To my amazement and surprise (after the oil change was completed,) I was told the total was $82.11. My last oil change at PEP BOYS cost $85 with out a coupon. Deal? I don't think so. The staff there are very nice. But I left there feeling dooped (tricked.) Communications is key, to any relationship, even business.