Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

556 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


PD
PATTY D.
Wethersfield, CT
Toyota Corolla
Verified Customer
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10/20/2019
pattydz
been going here for over 40 years. great!!

LK
Lena K.
Connecticut
Mercury Sable
Verified Customer
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10/18/2019 Category: Service
Lena said the service was good, and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

SD
Skip D.
PORTLAND, CT
Chevrolet Pickup
Verified Customer
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10/18/2019 Category: Service
Skip said the staff are very thorough, they do what he asked them to do but at the same time, they also check everything to find out if anything else needs attention or fixing. He also stated that the business has the best mechanic and they are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

RG
Rufus G.
Connecticut
Chevrolet Cobalt
Verified Customer
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10/17/2019 Category: Service
Spoke with Rufus's mother. She said she had no problems with this business and her vehicle was ready on time.
This review was collected via phone interview by Customer Research Inc.

PR
PENNY R.
East Hartford, CT
Hyundai Kona
Verified Customer
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10/08/2019
Local family owned business
It's important to me to support local companies. D'Addario's has a great reputation for fine service, honesty and fair price. The staff is friendly and courteous and work is completed promptly. I am glad to be working with a company I can trust for my car care. Thanks Curt.

JG
James G.
Connecticut
Ford F-150
Verified Customer
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09/30/2019 Category: Service
James said the business provided good service and they also did good work.
This review was collected via phone interview by Customer Research Inc.

JH
Junior H.
East Hartford, CT
GMC Envoy
Verified Customer
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09/28/2019 Category: Service
Spoke with Vilma. She said the business was very trust worthy, they were customer oriented, when she first walked in they had smiles on their faces and they were happy. They were very sincere, they don't beat around the bush, she liked their service, its a very, very good place to get a vehicle serviced, the prices they offered weren't exaggerated and the quality of work they performed was professional.
This review was collected via phone interview by Customer Research Inc.

AA
Aleman A.
Portland, CT
Mercury Grand Marquis
Verified Customer
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09/28/2019 Category: Service
Aleman said the service was good.
This review was collected via phone interview by Customer Research Inc.

FR
FRANK R.
East Hartford, CT
Toyota Sienna
Verified Customer
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09/19/2019
Fast, fair priced service
I dropped off my wife's van early am, was given the diagnosis within 2 hours and quoted a very fair price. The work was completed shortly after, Very satisfied.

AM
Albert M.
Hartford, CT
Dodge Pickup
Verified Customer
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09/19/2019 Category: Service
Albert said this business was very good. They do the work properly and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

RH
ROBERT H.
South Glastonbury, CT
Nissan Pathfinder
Verified Customer
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09/03/2019
Trustworthy and competent
I brought my 1998 Nissan Pathfinder in for service the day before Labor Day weekend. It had 246,000 miles on it. They made room for me in their schedule! I thought I smelled antifreeze and I was concerned about a possible coolant leak or blown head gasket. They put the car up on the lift and checked it out thoroughly. The mechanic/technician said he didn't see any active leaks and saw no signs of a blown head gasket. I changed the oil my self, that evening, and I drove it to Maine the next day with good peace of mind and no mechanical issues. (As it turned out, he odor I smelled was coming from a loose oil filter -- installed by someone else.) D''Addario's charge for diagnostic service was very reasonable. I trust these guys!

Verified Customer
East Hartford, CT
INFINITI G35 Coupe
Verified Customer
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08/27/2019
Awesome family owned business
Everyone was very helpful and honest and I will definitely be returning! Way better than any big chain service shop!

BM
Brenden M.
Connecticut
Subaru Legacy
Verified Customer
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08/22/2019 Category: Service
Brenden said the employees had his service under control. They provided impeccable service.
This review was collected via phone interview by Customer Research Inc.

JK
Justin K.
Connecticut
Nissan Rogue
Verified Customer
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08/21/2019 Category: Service
Justin said they always give excellent service.
This review was collected via phone interview by Customer Research Inc.

CA
Craig A.
Windsor, CT
Jaguar XJ
Verified Customer
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08/09/2019 Category: Service
Craig said they are excellent, nice, polite and honest.
This review was collected via phone interview by Customer Research Inc.

CR
CHERYL R.
Bloomfield, CT
Chrysler Sebring
Verified Customer
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08/07/2019
Customer service is exceptional
This shop was recommended to me by another satisfied customer, and he was right! Great people!

KR
Ken R.
Connecticut
Mercedes-Benz GLE
Verified Customer
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08/06/2019 Category: Service
Ken said pricing was competitive, everyone was professional and they made things easy. Staff members drove him back and forth. They were very friendly and he stated they were appreciative of his business.
This review was collected via phone interview by Customer Research Inc.

SG
SANDY G.
Manchester, CT
Dodge Pickup
Verified Customer
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08/03/2019
Efficient and work done in a very reasonable time.
Family owned business makes a difference, trustworthy and aiming to please their customers. Very happy with results.

DB
Dee B.
Connecticut
Jeep Grand Cherokee
Verified Customer
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07/09/2019 Category: Service
Dee said the work is always done in a timely manner. She gets in and out, and everything gets done right, so she never has to go back.
This review was collected via phone interview by Customer Research Inc.

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Valerie E.
Connecticut
BMW X3
Verified Customer
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07/08/2019 Category: Service
Valerie said this business is the best. The employees are pleasant and fair. The service is reasonably priced.
This review was collected via phone interview by Customer Research Inc.