Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 561 Reviews )

99% Would Recommend
Latest Review 1 day ago

Reviews


CE
CHERYL E.
Honda Pilot
Verified Customer
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11/13/2019
Always happy at D'addario's!
Thanks again to everyone for taking care of me! Always easy to communicate - whether on phone or by email. Always try to meet my timing needs and great space to work if needed while you wait! I recommend you guys to anyone who asks and we are a family of four cars - from 2003 to 2013 - they can fix anything! :)

JB
Jeana B.
East Hartford, CT
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Jeana said they were very kind, courteous, provided all the information she needed and fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

KW
Karen W.
East Hartford, CT
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2019 Category: Service
Karen said the business had good service.
This review was collected via phone interview by Customer Research Inc.

TT
Tom T.
East Hartford, CT
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Spoke with Tom's wife. She said she always gets the best service. The employees are very friendly, customer focused, get the job done properly and are always done on time. She's been a customer for years and she likes that they're a family run business.
This review was collected via phone interview by Customer Research Inc.

JM
JAMES M.
East Hartford, CT
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
Local family business you can trust!!!
My family and myself have been using D'adarios for over 35 years. They always tell it to you straight and never charge you for things you really don't need. They're honest and trustworthy and developing a relationship with a local business will get you much more than you pay for in the long run. Local businesses support our community, therefore we should support them.

PD
PATTY D.
Wethersfield, CT
Toyota Corolla
Verified Customer
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10/20/2019
pattydz
been going here for over 40 years. great!!

SD
Skip D.
PORTLAND, CT
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Skip said the staff are very thorough, they do what he asked them to do but at the same time, they also check everything to find out if anything else needs attention or fixing. He also stated that the business has the best mechanic and they are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

LK
Lena K.
Connecticut
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Lena said the service was good, and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

RG
Rufus G.
Connecticut
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Spoke with Rufus's mother. She said she had no problems with this business and her vehicle was ready on time.
This review was collected via phone interview by Customer Research Inc.

PR
PENNY R.
East Hartford, CT
Hyundai Kona
Verified Customer
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10/08/2019
Local family owned business
It's important to me to support local companies. D'Addario's has a great reputation for fine service, honesty and fair price. The staff is friendly and courteous and work is completed promptly. I am glad to be working with a company I can trust for my car care. Thanks Curt.

JG
James G.
Connecticut
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
James said the business provided good service and they also did good work.
This review was collected via phone interview by Customer Research Inc.

JH
Junior H.
East Hartford, CT
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Spoke with Vilma. She said the business was very trust worthy, they were customer oriented, when she first walked in they had smiles on their faces and they were happy. They were very sincere, they don't beat around the bush, she liked their service, its a very, very good place to get a vehicle serviced, the prices they offered weren't exaggerated and the quality of work they performed was professional.
This review was collected via phone interview by Customer Research Inc.

AA
Aleman A.
Portland, CT
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Aleman said the service was good.
This review was collected via phone interview by Customer Research Inc.

FR
FRANK R.
East Hartford, CT
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Fast, fair priced service
I dropped off my wife's van early am, was given the diagnosis within 2 hours and quoted a very fair price. The work was completed shortly after, Very satisfied.

AM
Albert M.
Hartford, CT
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Albert said this business was very good. They do the work properly and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

RH
ROBERT H.
South Glastonbury, CT
Nissan Pathfinder
Verified Customer
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09/03/2019
Trustworthy and competent
I brought my 1998 Nissan Pathfinder in for service the day before Labor Day weekend. It had 246,000 miles on it. They made room for me in their schedule! I thought I smelled antifreeze and I was concerned about a possible coolant leak or blown head gasket. They put the car up on the lift and checked it out thoroughly. The mechanic/technician said he didn't see any active leaks and saw no signs of a blown head gasket. I changed the oil my self, that evening, and I drove it to Maine the next day with good peace of mind and no mechanical issues. (As it turned out, he odor I smelled was coming from a loose oil filter -- installed by someone else.) D''Addario's charge for diagnostic service was very reasonable. I trust these guys!

Verified Customer
East Hartford, CT
INFINITI G35 Coupe
Verified Customer
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08/27/2019
Awesome family owned business
Everyone was very helpful and honest and I will definitely be returning! Way better than any big chain service shop!

BM
Brenden M.
Connecticut
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Brenden said the employees had his service under control. They provided impeccable service.
This review was collected via phone interview by Customer Research Inc.

JK
Justin K.
Connecticut
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Justin said they always give excellent service.
This review was collected via phone interview by Customer Research Inc.

CA
Craig A.
Windsor, CT
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Craig said they are excellent, nice, polite and honest.
This review was collected via phone interview by Customer Research Inc.