Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

268 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


CC
CHRIS C.
Vista, CA
Kia Optima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/08/2019
Not sure
I got an oil change yesterday, around with having my air filter replaced.
They told me my front brakes needed replacing.
So I brought my car back today. A few hours later they carried to day they misspoke and my REAR brakes needed repair. I had them do it.
When I paid my invoice said, among other things, they said my air filter was dirty..... The same air filter I paid them for yesterday! Did they not give me a new one or do they just try to upsale customers and forgot I had it done the day before??
I'll be going in tomorrow to find out.
3 stats because it could be an honest mistake.... But I'm suspicious...

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RICK N.
Carlsbad, CA
Jeep Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/01/2018
fuel pump replacement
They did a great job, though I was told it would only take an hour and I was charged for 2

AD
Alex D.
Carlsbad, NM
Dodge Dakota
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/24/2017 Category: Service
Alex said this business is not professional, not knowledgeable or honest. He didn't like the customer service at this business.
This review was collected via phone interview by Customer Research Inc.

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