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Don's Auto Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,969 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Family owned and operated repair facility since 2003! Your full-service, honest, auto repair shop! Family owned and operated repair facility since 2003! Your full-service, honest, auto repair shop!

Categories
Auto Repair, Oil Change, Tires
Contact
(860) 292-8917

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14 North Rd East Windsor, CT 06088
Don's Auto Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,969 Reviews)

CP
CHERYL P.
Westfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Pre purchase inspection
So glad I brought an Audi Q5 for a pre-purchase inspection. Don’s Auto found a small issue and the dealer is going to repair it. Thank you for your thoroughness and honesty!

MW
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MARK M. W.
Broad Brook, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Don's Auto Care, East Windsor, CT
One of 3 best in my 74 years. Timely, totally professional, never a comeback. Never at a loss for correct diagnosis. Many different vehicles over our 40 years in Town. We could not ask for better.

JB
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JOAN B.
Enfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2025
verified customerVerified Customer
10
Friendly, Efficient Service
As Always, The staff is friendly!!Their knowledge regarding my car is great! There is No better place to have service done on my car!!!!

RF
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RICHARD F.
Enfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
competent
They are committed to please with friendly and competent service.

RD
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ROBERT D.
East Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Cooling system issue
As always Don’s comes through with great service

SR
Shawn R.
Andover, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
It was great
Don , really took care of me and helped when I needed it

PA
PADDY A.
Hedersleben, SA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Fair and Honest
I had a recurring problem with an oil leak. Something that would cost more than the vehicle is worth. Don put a temporary bandaid o the issue. This was my 3rd time back. He gave me a honest answer and did not charge me for what he did. Can't ask for more than that. I'll be back with my new car.
Thank you
Paddy Abramowicz

MH
Maureen H.
Enfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Best ever
Excellent service will definitely be back also I will recommend them to anyone and everyone 👍

JM
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Jake M.
Broad Brook, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Great Service
Called in, got next day service. Great after-hours drop off procedure for people working during the business day. Dave was very helpful and kept me in touch with service updates.

MS
Melvin S.
Broad Brook, CT
Mazda 6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Quick service
My experience each time was very good.

KC
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Karen C.
Bridgeport, CT
BMW 430i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Excellent Service
Hi got a flat tire driving back from MA & drive it into Don’s Service and they looked at it immediately. It was a Friday at 3pm & they were closing soon but they still helped me out.
Dave was very kind and helpful.
If I lived in the area I would definitely go there for regular service.

MG
Mark G.
East Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
My Volvo car broke down in East Windsor and I checked with ChatGPT and it suggested I call Don’s for services. I called Don’s later the next day my car was fixed and it is running better than before!!
Mark G

RP
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ROBERT P.
South Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Flexible & Timely
Called this Monday morning for headlamp replacement, as vehichle needed for upcoming trip to Manhattan. Set appointment for 2:00 pm and it was all completed by 2:15 pm. All set, safe again and ready to roll in Gotham!

JA
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John A.
Broad Brook, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Car Service where they care for you and car
I continue to be impressed with Don's.. the quality of the service experience and the actual work they do on my car. I usually try to have ride options and they were great not only offering me a typical courtesy ride in the morning though when my car need to stay overnight they
completed it first thing and offered to come pick me up really early in the morning and I thought that was very impressive. Kudos Don, Dave, Scott and all the mechanics.
We all want trustworthy efficient and great service for value and they deliver that each and every time.

LR
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LLOYD R.
Broad Brook, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Replaced transmission
Noticed the transmission was having a problem going into second. Don had his tech. look at it and determined it needed to be replaced. Don's crew was able to locate a transmission and installed it. A big thank you to Don and his crew for an awesome job and getting me back up and running.
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