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Ed's Automotive Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(801 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

For the last 51 years we’ve been striving to provide our customers the best quality service possible to gain their full satisfaction. You can rely on the competence of our technicians and staff who are trustworthy, caring, hardworking, and continually go above and beyond to ensure our customers have a great experience. We want to be the For the last 51 years we’ve been striving to provide our customers the best quality service possible to gain their full satisfaction. You can rely on the competence of our technicians and staff who are trustworthy, caring, hardworking, and continually go above and beyond to ensure our customers have a great experience. We want to be the shop that handles all of your mechanical and auto body repairs. We are grateful for our customers who show their appreciation by coming back to us repeatedly and their willingness to refer their friends. ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(434) 384-8986

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
closed
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5627 Boonsboro Rd Lynchburg, VA 24503
Ed's Automotive Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(801 Reviews)

BH
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Ben H.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Excellent As Always: New Tires, Oil Change & Wipers
Jamie and Michelle and the team at ED's always do a fantastic job. They communicate exceptionally about options such as tire options in today's case. They have also communicated very well with me in the past about options when there are unexpected repairs needed. They give a great balance of technical information and real-world advice that helps me feel as the consumer that I can make the best decision for my family to keep my car going without breaking the bank. They are also super honest. One time I went in thinking I needed my brakes changed and they told me I had some more mileage on them. Most other places would have just changed the brakes to get the business, so I really appreciate the integrity they have. They are also just super friendly. Once, in the winter, Jamie drove me back around the corner to my home after I dropped off my vehicle to be fixed. Lastly, they have been able to handle literally anything our cars have needed over the last 3.5 years. They've done lots of routine maintenance including brakes, oil changes, lights, wipers, transmission fluid and inspections, but have also replaced an oil pan, replaced a broken mirror and worked on on our AC when a rodent found its way into the blower motor, and a bunch of other stuff I'm forgetting. Keep up the good work!

JP
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Jesse P.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Great communication and service
Ed’s is the easiest, and I believe the most honest mechanic that I have worked with. Their communication is top notch, and I have never had an issue with their work. I will be returning here for all of my family’s auto needs.

TC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Great!!
Fast, good work, the only place I take my truck for things I can't do myself.

Verified Customer
Lynchburg, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2025
verified customerVerified Customer
7
I’ve been here before, and they’ve been great!
I’ve been here before, and they’ve been great, really focusing on taking care of me above their business and money. This most recent time I came on an insurance claim, and though they were great and communicative when I got back my replaced bumper had a noticeablescratch on it and my gas tank clip had not been replaced. Besides us being an inconvenience when I was stuck and unable to open my gas tank when I came in it took over an hour for them to put in the simple piece. The people here are so kind and nice, and I have had fabulous experiences before, but unfortunately, this most recent time there were some disappointment.

Verified Customer
Forest, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Brake line repairs and replaced
Ed’s always takes the time needed to ensure that our vehicles will be safe.

NI
Nina I.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
First time here.
Very warm, polite, welcoming and excellent efficiency with a clear explanation regarding my vehicle. I
definitely plan on returning!

DC
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Denise C.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Quality
I have been customer since 1995 and I wouldn't dream of changing. The staff are wonderful and I am always assured of quality care for my vehicle.

TB
Thomas B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Great people
Love their work

SP
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Steve P.
Goode, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Very polite, friendly and thorough! Always a pleasure doing business with them!
I have never had a bad encounter with this shop! They have always been friendly and successful in accomplish my needs from. Yearly Inspection, new tire purchase, oil change or transmission issues. A great group of people to work with you!

RL
Richard L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Recharge AC system
I just drove in on a hot day with no appointment, hoping to schedule one because my ac wasn’t cooling. They did it in short order while I waited. Service like that can’t be beat. Thanks!

RR
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Rene R.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Always satisfied
My family and I have used Ed's Automotive for years and have always walked away satisfied. We highly recommend for all the reasons you seek out private businesses.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Motor mount replacement
Always a joy dealing with Eds. Curdious and honest business.

PD
Preston D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Accurate, Professional Diagnostics You Can Trust
Ed’s Auto provides top-tier automotive expertise at a fair price. When I bring my car in, I have complete confidence that the mechanics will accurately identify the issue without inflating the bill with unnecessary repairs. The staff is friendly, personable, and always makes me feel like part of the Ed’s Auto family. Trustworthy service, every time.

DC
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Dina C.
Forest, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
AC went out in my vehicle
The team went straight to work on diagnosing the problem. Friendly, fast and professional.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great service
The starter went out in my car and I had it towed to Ed’s
The part was ordered promptly, and when an additional issue was discovered, that part was ordered quickly as well. The 2 parts were in the same location which cut down on time and labor. Everyone there is kind and friendly, knowledgeable and transparent about the work needed, and the cost to do it.
Great experience! We will be back!

Displaying Review 1 - 15 of 801 in total
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