European Auto Garage


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

211 Reviews

99% Would Recommend
93% Business Response
Latest Review about 4 hours ago
Janie D. on 11/24/2017
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"Friendly Staff, Great Service!"
Love visiting the people there, I know next to nothing about cars so it's always nice having someone friendly to help!
Vehicle: Chevrolet Sonic
Service Date: 11/22/2017
Review Created: 11/24/2017 11:12 AM
Richard G. on 11/22/2017
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Richard said the work turned out great and it was cheaper than he thought it would be.
Vehicle: Acura NSX
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Bobby P. on 11/22/2017
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Bobby said the staff did a very good job.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Tony W. on 11/20/2017
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"Great 1st Impression"
Found their site online & decided to give them a try. Called & was scheduled quickly. Went in for appointment & greeted walking in the door. Waiting area nice & clean. In & out in a timely fashion. Will definitely use them again!
Vehicle: INFINITI G37 Coupe
Service Date: 11/20/2017
Review Created: 11/20/2017 08:48 PM
Rich D. at European Auto Garage responded on 11/21/2017

Thank you Tony! Glad to hear that our hard work is paying off, and is noticed!  We really appreciate your business, and look forward to working with you in the future.

The Team at European Auto Garage
(865) 862-5270
Paige C. on 11/20/2017
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Spoke with Paige's son. He said he received great service. However, it was a little pricey. Even so, the staff did good work.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 11/21/2017

Thank you Paige! We are happy to hear that you received great service.  European car repairs can be pricey, and that is why we stand behind what we do. Our repairs come with a 3 year or 36,000 mile warranty. Thank you again, we really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Joe P. on 11/17/2017
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"The people and the location."
Great service for a reasonable price.
Vehicle: BMW 5 Series
Service Date: 11/16/2017
Review Created: 11/17/2017 04:48 AM
Rich D. at European Auto Garage responded on 11/17/2017

Thank you Joe!  We really appreciate your review, and your business! It's always great to hear that we are doing things right!

The Team at European Auto Garage
(865) 862-5270
Mike M. on 11/17/2017
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Mike said he was greeted properly. He was given good information and he was pleased with the follow up. He will be brining his vehicle to this business in the future.
Vehicle: INFINITI QX56
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 11/21/2017

Thank you Mike! We are happy to hear we are doing things right!  We really appreciate your business and look forward to working with you again!

The Team at European Auto Garage
(865) 862-5270
Danny D. on 11/17/2017
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Danny said he inherited a vehicle and it has a lot of issues, but this business got it straightened out. He is very pleased with the services at this business.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 11/21/2017

Thank you Danny!  We really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Robert W. on 11/15/2017
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"The BEST"
European Auto Garage is amazing, not only doing great repair work but also checking out your car hood to tail pipe to be sure it’s performing its best. All at a super fair price & with a staff that treat you like family!!
Vehicle: BMW 3 Series
Service Date: 11/14/2017
Review Created: 11/15/2017 08:29 AM
Rich D. at European Auto Garage responded on 11/15/2017

Thank you Robert! We believe in going the extra mile, and giving our customer's the whole picture.  This way they are able to set up a maintenance/service plan that fits their needs.  Thank you again, we really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Matt M. on 11/15/2017
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Matt said the business provided great, quality service. The staff were great people and he didn't have anything to complain about.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 11/17/2017

Thank you Matt!  We really appreciate your business!  It's also great to hear that we are doing everything right, from service to customer interaction.  Thanks again!

The Team at European Auto Garage
(865) 862-5270
Jesse L. on 11/14/2017
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"Great service, always."
Simple tire rotation but was in and out quickly. We have had other service done here and it always goes well.
Vehicle: Audi A3
Service Date: 11/13/2017
Review Created: 11/14/2017 08:46 AM
Rich D. at European Auto Garage responded on 11/14/2017

Thank you Jesse!  We appreciate your business, no matter how simple the job, and we look forward to working with you in the future!

The Team at European Auto Garage
(865) 862-5270
Penny F. on 11/13/2017
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Penny said this business was very helpful. They did a good job.
Vehicle: BMW 5 Series
Category: Service
Service Date: 11/01/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 11/15/2017

Thank you Penny! We really appreciate your business! 

The Team at European Auto Garage
(865) 862-5270
Laurie K. on 11/10/2017
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Laurie said this business was very courteous and the vehicle is running well. Her husband was very impressed with the cleanliness and friendliness of the business.
Vehicle: BMW X5
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 11/13/2017

Thank you Laurie! We are happy to hear that our hard work shows.  We take customer experience very seriously! We really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Mike C. on 11/08/2017
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"BMW x5 repairs"
Excellent service at a great value.
Vehicle: BMW X5
Service Date: 11/06/2017
Review Created: 11/08/2017 05:20 AM
Rich D. at European Auto Garage responded on 11/08/2017

Thank you Mike! Looks like what we are doing shows, and we are glad to hear it!  We really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Debrorah S. on 11/08/2017
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Debrorah said the staff was thorough and they did a good job on her vehicle. The business has fair prices.
Vehicle: BMW X5
Category: Service
Service Date: 10/31/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 11/13/2017

Thank you Deborah! We really appreciate your business, and look forward to working with you in the future!

The Team at European Auto Garage
(865) 862-5270
Matthew S. on 11/06/2017
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"Great Service"
A little more expensive than I was expecting, but overall great service
Vehicle: Audi A4
Service Date: 11/03/2017
Review Created: 11/06/2017 07:09 AM
Rich D. at European Auto Garage responded on 11/08/2017

Thank you Matthew!  Thanks for the feedback, we really work hard to provide an amazing customer experience. We are not the cheapest or the most expensive for brakes. We look to be somewhere in the middle, giving our customer a fair price for original equipment manufactured parts.  
Thank you again, we really appreciate your business!
The Team at European Auto Garage
(865) 862-5270

Harry P. on 11/05/2017
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"Complete experience was fantastic"
A+
Vehicle: BMW 5 Series
Service Date: 11/02/2017
Review Created: 11/05/2017 04:56 AM
Rich D. at European Auto Garage responded on 11/08/2017

Thank you Harry!  We are happy to hear your feedback! We really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
JR H. on 11/04/2017
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"Top Service"
Excellent service, very thorough and responsive.
Vehicle: Mercedes-Benz ML350
Service Date: 11/02/2017
Review Created: 11/04/2017 06:13 AM
Rich D. at European Auto Garage responded on 11/08/2017

Thank you JR! We really appreciate your rave review, and your business! Glad to hear our hard work shows.

The Team at European Auto Garage
(865) 862-5270
Tom C. on 11/01/2017
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"Friendly reception very informative smiley faces "
I will go back fair pricing compared to others and staff very informative and curtious
Vehicle: Porsche Cayenne
Service Date: 10/31/2017
Review Created: 11/01/2017 02:40 PM
Rich D. at European Auto Garage responded on 11/02/2017

Thank you Tom! We really appreciate your business, and look forward to servicing your vehicle in the future!

The Team at European Auto Garage
(865) 862-5270
Jay C. on 11/01/2017
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"These guys are reliable, reasonable, and nice."
I've been using EAG for years and I refer friends to them all of the time. Forget the corporate culture that you get everywhere else. These guys (and gals) treat your vehicle like one of their own and they behave like they appreciate your business.
Vehicle: Mazda Mazda2
Service Date: 10/30/2017
Review Created: 11/01/2017 09:26 AM
Rich D. at European Auto Garage responded on 11/01/2017

Thank you Jay! We strive to be the best, and treat every car like it is our own.  We are glad to hear that our hard work pays off, and customers see our genuine enthusiasm for cars. 

Thank you again, we really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Displaying Review 1 - 20 of 211 in total