Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

575 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


BK
BRUCE K.
Chester, VA
BMW Z3
Verified Customer
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04/01/2019
Great service
Great service, knowledgeable technicians and reasonably priced. All good things

MS
Michael S.
Richmond, VA
Porsche Cayenne
Verified Customer
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03/24/2019
Staff & Service!
This is the only shop we trust our vehicles with (Porche & Jaguar). Excellent service, friendly. professional staff and quality workmanship!
Dr Michael & Andrea Sanders

KN
KEN N.
Audi S4
Verified Customer
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03/23/2019
An auto service establishment that you can trust
David and the crew are very courteous, knowledgeable, and willing to troubleshoot even the more complex issues related to aftermarket modifications. Their work is reliable and reasonably priced. Eurotune is the only place in the Richmond area that I trust with my Audi.

ND
NANCY D.
Midlothian, VA
Subaru Outback
Verified Customer
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03/22/2019
Reliable
Seems reliable and trustworthy. Cost seems reasonable. Very nice employees. Very tight parking area; need to improve. Will continue to use this shop.

JL
JAMAR L.
Midlothian, VA
Lexus ES 350
Verified Customer
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03/18/2019
Great Service, Very Honest business
Great work very dependable they don’t try to get over on you & will tell you exactly what’s wrong with your vehicle . I call them anytime I purchase a new vehicle to let them check it out for me I will continue to go there & even will make my kids take there cars there as they get older ,

TB
Tamia B.
Richmond, VA
INFINITI EX35
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/18/2019 Category: Service
Tamia said that the facility's communication was off. She does not recommend them.
This review was collected via phone interview by Customer Research Inc.

WR
Wilcox R.
Chester, VA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Pre-purchase Inspection and Assessment
Eurotune LLC continues to provide uniquely honest, professional, impeccable and affordable service. I have been a customer for about five years, and I have no intention of going anywhere.

SC
Sam C.
Powhatan, VA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Sam said the business gave him good work. They explained everything to him. He is very pleased with the work that was completed quickly.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
Virginia
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
James said the experience was good. He would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

A
ABE
Richmond, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
They know what there doing no matter what your take there!
This guys know what there doing they fixed my BENTLEY

BL
Barbara L.
Richmond, VA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Barbara said she was informed of everything that was going on along the way and the service was great. The business's staff handled everything professionally and to her satisfaction.
This review was collected via phone interview by Customer Research Inc.

DA
Dan A.
Midlothian, VA
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Getting it right every time
Being owner operated, Eurotune is obviously committed to keeping a good name and reputation for good work and always doing the right thing. That's one reason why they are so much better than repair chain shops and dealerships that have high employee turnover and no customer loyalty. I can't think of anyone else I would rather have working on my cars.

CB
CYNTHIA B.
Richmond, VA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Excellent service
great service, very courteous.

DR
DANIEL R.
Midlothian, VA
Lexus RX 330
Verified Customer
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02/25/2019
Honesty
You repair what needs to be done without unnecessary work

Verified Customer
Midlothian, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
My go to guys!
They are great! Very attentive to the customer needs and right on the spot with diagnosing the issue and getting it fixed in a timely manner. Answer all my question in a clear and simplified manner. Honest and knowledgeable!

LR
LISA R.
Midlothian, VA
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Friendly, fast, accommodating
The front office staff knows cars almost as well as the mechanics, especially Jennifer and Calene.

WD
WILLIAM D.
Richmond, VA
Buick Lucerne
Verified Customer
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02/13/2019
Very Good Service
Your team is good at what they do

JV
Jeff V.
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Honest vehicle repairs and maintenance
Good people
David D. from Eurotune LLC responded on 02/12/2019

Thank you Jeff for your continued support!! Let us know if there is anything else we can do for you.

David Devereaux
Daniel Heindl
Owners
804-562-9381

GS
Gail S.
Richmond, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Gail said the employees were friendly, knowledgeable, and went out of their way to help her.
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 02/12/2019

Thank you Gail for your support over the years!! Let us know if there is anything else we can do for you.

David Devereaux
Daniel Heindl
Owners
804-562-9381

ML
MING L.
Richmond, VA
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Excellent service at EuroTune
Knowledgeable and honest people. You feel like family there.
David D. from Eurotune LLC responded on 02/12/2019

Mr Luong, we absolutely love chatting with you about cars. My dad and you share similar tastes in vehicles. He always raves about the conversations that the two of you have had. We truly appreciate you as a customer and friend of the business!! Please do not hesitate to let us know if there is anything we can do for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381