95% Would Recommend
Latest Review 4 days ago
Cindy J. on 10/17/2017
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Cindy said the staff gave her a ride home and she was not charged for any extra work.
Vehicle: Ford Escape
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Magdiel F. on 10/16/2017
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Magdiel said the work was fast and affordable. They have great customer service.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Brian L., Owner at Fishhook Auto Care responded on 10/19/2017

Thank You for the positive review

Brian Lansdale
Owner
Remy W. on 10/16/2017
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Remy said the business had found she had ordered the wrong tires, and they cancelled the order. They ordered the correct tires for her which she appreciated.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 09/29/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Brian L., Owner at Fishhook Auto Care responded on 10/19/2017

Thank you for the understanding and positive review. We always keep trying to get better.

Brian Lansdale
Owner
Dominic D. on 10/16/2017
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Dominic said the prices could have been better.
Vehicle: Honda Civic Si
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Brian L., Owner at Fishhook Auto Care responded on 10/19/2017

A lot of times we also want the price to be lower. We always strive to keep our prices very reasonable and competitive. That being said our primary goal is to keep you safe. Thanks for choosing Fishhook Auto Care

Brian Lansdale
Owner
Bruce O. on 10/16/2017
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Bruce said he is pleased with this business. They have done the work for him at the price they quoted and it was done in a reasonable amount of time.
Vehicle: Subaru Outback
Category: Service
Service Date: 09/29/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Steven B. on 10/13/2017
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Steven said he was happy.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
John R. on 10/12/2017
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John said the price was a little too high.
Vehicle: Ford Escort
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Chris H. on 09/22/2017
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Spoke with Maria. She said this business did what they could to help her.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
James C. on 09/12/2017
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Spoke with Cherie. She said she would recommend the business.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Brian L., Owner at Fishhook Auto Care responded on 10/19/2017

Thanks for your review. We appreciate it very much.

Brian Lansdale
Owner
Alan F. on 08/31/2017
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Alan said this business was the only facility in town that was able to put a monitor in his vehicle. He would not recommend this business because he wanted his brakes done, but this business was way too expensive.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/15/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Charles W. on 08/31/2017
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Charles said he would recommend this business for service.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/14/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Leslie F. on 08/30/2017
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Leslie said he will recommend this business for service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/17/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Tom M. on 08/28/2017
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Tom said everything went smoothly during his visit to this business.
Vehicle: Buick LeSabre
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Angelina H. on 08/23/2017
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Spoke with Allen. He said every time he has gone to this business, they have done great work.
Vehicle: Jeep Patriot
Category: Service
Service Date: 08/07/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Tom R. on 08/17/2017
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Tom said the staff was great in getting the work done. They got him right in, the job was done quick, and the courtesy shuttle was right there for him.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Jackie W. on 08/08/2017
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Jackie said she took her vehicle in to have a hitch put on which was great. She also asked them to check if the transfer case was going or if it was only a sensor light problem. They did not even look to see if there was a problem with the transfer case. They only checked the light. She had already had it at another business that told her the transfer case was going and she had taken it into this business for a second opinion. They charged her $100 and did not do what she had asked them to. They told her she had a leak but she already knew that.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 07/26/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Darla J. on 07/31/2017
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Spoke with Margaret. She said she was very satisfied with her service.
Vehicle: Buick Regal
Category: Service
Service Date: 07/20/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Kathy M. on 07/31/2017
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Kathy said the staff at this business is very helpful and they went out of their way to teach her kids about the vehicles.
Vehicle: Dodge Dakota
Category: Service
Service Date: 07/14/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Kcie O. on 07/28/2017
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Kcie said she and her family have been using this business for 2 years. The employees were great, informative, patient and finished her vehicle in a timely manner.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 07/21/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Sarah O. on 07/28/2017
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Sarah said Isaac at this business was very helpful. Her vehicle was not cooperating with them but they were almost the best.
Vehicle: Ford Focus
Category: Service
Service Date: 07/20/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
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