Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

704 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 6 hours ago

Reviews


PS
PAM S.
Folsom, CA
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Trustworthy Auto center!
Folsom Auto Center has been great! They are very upfront with info that you need to know before your car will be worked on, honest opinions & I believe they give you detailed info of why and how things can go wrong in your car,. Great honest service! I’m very satisfied and confident that I have found a great local mechanic.

Thank you!

JN
JOSH N.
Folsom, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Fixed bearing in axel
Great service!

BC
Bernardo C.
El Dorado Hills, CA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Bernardo said the staff members are very nice people.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Rancho Cordova, CA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Scott said, the repairs were good and the customer service was great.
This review was collected via phone interview by Customer Research Inc.

SM
Sam M.
Folsom, CA
BMW Z3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Sam said the employees were really good in assessing the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
Brent S.
Folsom, CA
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Brent said the staff was quick.
This review was collected via phone interview by Customer Research Inc.

AL
Aubrey L.
California
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Aubrey said the staff was absolutely fantastic.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
California
Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Paul said that somehow the business did not book in the appointment for service. Even though they were surprised to see him come in, they were able to fit his vehicle in for the services that he requested.
This review was collected via phone interview by Customer Research Inc.

NK
NANCY K.
Folsom, CA
Mazda Tribute
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Fair and Honest
My son recently purchased his first used car. It had a lot of miles on it and needed some maintenance, especially the brakes. I spoke with Alex and he got me scheduled for the next day even though I could tell when I dropped off the car they were very busy. They replaced the worn out brake parts, told me what else needed to be done during a future visit, and charged me a fair and honest price. Thank you Alex and the whole team at FAC. I appreciate the work you do on all my family's cars.

JB
Jeff B.
Rescue, CA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Jeff said the staff did a good quality job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PH
PAIGE H.
Folsom, CA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Great service!
These guys always do a great job!

LR
Laura R.
Folsom, CA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Laura said the staff was nice, knowledgeable and honest.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Folsom, CA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
The best period!!
The most awesome family-owned auto repair in the world!!

VC
Vamsee C.
Folsom, CA
Honda Accord Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Vamsee said this business was good.
This review was collected via phone interview by Customer Research Inc.

DC
DAVID C.
Folsom, CA
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
accra
Pleased with the outcome

GW
Greg W.
Folsom, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Greg said he was happy with the service at this business.
This review was collected via phone interview by Customer Research Inc.

PW
Phil W.
Folsom, CA
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Phil said this business made it easy for him to drop off his vehicle. They took care of it and didn't over charge him.
This review was collected via phone interview by Customer Research Inc.

BF
Brianna F.
Rancho Cordova, CA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Brianna said she really enjoys the business and the employees provided great service. Alex was especially great.
This review was collected via phone interview by Customer Research Inc.

JG
Jeane G.
Citrus Heights, CA
Chrysler Town & Country SWB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Jeane said this business was fast and honest. They helped get her vehicle's smog done. Alex was totally incredible and helpful. They let her know what the problem would or wouldn't be. The service was amazing.
This review was collected via phone interview by Customer Research Inc.

NP
NAVNEET P.
Folsom, CA
Audi A4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018
Very good service.
Alex provided a very good service and explained what was the issue. Though, hourly charge or inspection charge is high, but less compare to actual dealer.