Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(597 Reviews)

99% Would Recommend
Latest Review 1 day ago

Reviews


ER
Erich R.
North Royalton, OH
Kia Optima
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/13/2021 Category: Service
Erich said he was satisfied.
JD
Jay D. from Friend-Lee Automotive responded on 01/18/2021

Thank you so much for your business!


Verified Customer
North Royalton, OH
Jeep Compass
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/08/2020
Jeep Compass
The only place I take our vehicles yet with this visit expected a call prior to tire rotation once it was determined tires had dry rot.
Jay D. from Friend-Lee Automotive responded on 07/27/2020

You are absolutley right.....very sorry that was overlooked.  Very glad we could take care of the Equinox the following week! Our apologies.


NW
Nathan W.
Elyria, OH
Nissan Versa
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/24/2015 Category: Service
Nathan said the business took longer than expected. They installed an ignition and a couple more parts on his vehicle. The work should have taken one or two hours but it took four hours.