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Friend-Lee Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(880 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Friend-Lee Automotive's record of quality service, Friend-Lee Automotive has been selected as a Car Care Council certified inspection station and as an Ohio E-check certified repair center. Friend-Lee Auto has also received the AAA Certificate of Excellence for the past few years. Friend-Lee Automotive's record of quality service, Friend-Lee Automotive has been selected as a Car Care Council certified inspection station and as an Ohio E-check certified repair center. Friend-Lee Auto has also received the AAA Certificate of Excellence for the past few years.

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(440) 582-7190
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7437 Royalton Rd North Royalton, OH 44133
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Friend-Lee Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(880 Reviews)
Write a Review
Recent Reviews
JB
James B.
Cleveland, OH
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
Category: Service
James said it was very good, they took care of his vehicle and everything is good.
Recommended
Verified Customer
Brecksville, OH
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Bill Sienna
Great service one can trust. Friendly people. Ease of getting an appointment.
MW
Marge W.
Cleveland, OH
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Marge said she called and made an appointment, they were ready for her and got the job done very quickly. She saved a lot of money there and they were quick.
Recommended
JB
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JAMES B.
North Royalton, OH
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
First Time - Great Experience!!
Jim worked wondered, along with his team, to get me new tires, brakes and rotors. After getting the car back, it felt like a new car... didn't realize how bad it was. And to top it off, I had to drive in a deluge downpour on the turnpike... but it handled it wonderfully.
Thanks to all there at Friend-Lee for doing an excellent job.
Verified Customer
North Royalton, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Quick response
I was in need of a repair on a tire. I called on a Friday when they opened and they were able to take me later that morning. I appreciate them working me into their schedule. The folks at the garage were efficient at repairing my tire. While doing so, they also informed me have another repair that would be needed soon. folks at Friend-Lee automotive were easy to talk to and very courteous. I will definitely return there in the future.
IZ
gravatar
Iris Z.
North Royalton, OH
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great experience
I have used FriendLee for over ten years. Always good service.
NK
Nick K.
North Royalton, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
Category: Service
Nick said the guys were very friendly, gave him answers, were able to easily explain what the situation was and talked him through it.
Recommended
DG
Dennis G.
North Royalton, OH
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
Dennis said they call him to update him on his vehicle, and they provide good prices. He suggested to keep up the good work.
Recommended
MO
Mark O.
OH
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
Category: Service
Mark said they were polite, provided honest service and fair prices. He added that they don't sell something that is not needed.
Recommended
JL
Jennifer L.
Broadview Heights, OH
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
Category: Service
Jennifer said they did a quick and good job.
Recommended
MH
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MARYANN H.
North Royalton, OH
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Very helpful and kind
Really like the people there...Jim especially he gives me details and explains everything
SJ
gravatar
Sharon J.
Aurora, OH
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Assessment for brakes
They are awesome. Friendly, honest, reasonably priced, efficient. I would not take my car anywhere else.
ED
Ed D.
North Royalton, OH
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Ed said really nice, they did a good job, easy to work with and great guys.
Recommended
RJ
Rick J.
Richfield, OH
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Rick said they were fair, honest and did what they said they would do, he often recommends them.
Recommended
Verified Customer
North Royalton, OH
Chevrolet Equinox
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/30/2025
verified customerVerified Customer
5
Defective Wipers
Had my wipers replaced recently. They split. Charged me for new set.
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