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SureCritic / Genesis Of Macon
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Genesis Of Macon

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(10 Reviews)
64
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Score Details

5 stars
82%
4 stars
8%
3 stars
8%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3
Total ReScores™
4.3
ReScore™ Average
64
Net Promoter Score ®

Business Details

Categories
Contact
(478) 474-3700
No Business Hours Provided

Business Hours

* No Time Zone Provided
3010 Riverside Drive Macon, GA 31210
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(10 Reviews)
Write a Review
Recent Reviews
Verified Customer
Kathleen, GA
2021 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2021
verified customerVerified Customer
10
Category: Service
Fantastic red carpet servixe
Robert and his team are amazing
ROBERT L., Service Manager from Genesis Of Macon responded on 09/18/2021 04:37 AM

Thank you for your response, we look forward to seeing you on your next visit.  Have a great weekend and stay safe!!!

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
BH
gravatar
Barbara H.
Macon, GA
2019 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customerVerified Customer
10
Category: Service
Barbara H
Excellent Service. Robert is definitely the one you need to see. He will take care of all your needs.
ROBERT L., Service Manager from Genesis Of Macon responded on 08/18/2021 02:46 AM

Thank you for your response, we look forward to seeing you on your next visit. Have a great day and stay safe and healthy!!!!!!

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
JP
gravatar
Jeffery P.
Bonaire, GA
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
verified customerVerified Customer
10
Category: Service
Great Service and Care of me and my Vehicle
Robert and the Hyundai/Genesis team took care of me and they didn't waste my time either, I was in and out in 2 hours. I received a Transmission and an ABS Brake recall repair, the transmission was unknown to me but the Service Team caught it and made the necessary repairs. I also purchased a new set (my first set for this car) of tires at a fair and they ride wonderfully. I appreciate the Professionalism and Excellent technical service. YES! I will be back and YES, I will recommend HYUNDAI/GENESIS OF MACON!
ROBERT L., Service Manager from Genesis Of Macon responded on 08/12/2021 09:36 AM

Thank you for your response, we look forward to seeing you on your next visit. Have a GREAT weekend and stay safe!!!!!!!

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
JD
gravatar
James D.
Byron, GA
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
verified customerVerified Customer
Category: Service
Excellence
Excellence in motion. Wouldn't take my car anywhere else!!!! Love My Genesis?
Recommended
ROBERT L., Service Manager from Genesis Of Macon responded on 07/14/2021 03:13 PM

Thank you for your response, we look forward to seeing you on your next visit. Have a Great week and stay safe and healthy!!!!!

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
JA
gravatar
Jeffery A.
Lizella, GA
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customerVerified Customer
Category: Service
Customer service
Great service manager!
Recommended
ROBERT L., Service Manager from Genesis Of Macon responded on 05/06/2021 05:01 PM

Thank you for your response,  we look forward to seeing you on your next visit.  Have a great weekend. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
JA
gravatar
Jeffery A.
Lizella, GA
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
verified customerVerified Customer
Category: Service
Jeff A
Always excellent service! Great service team.
Recommended
ROBERT L., Service Manager from Genesis Of Macon responded on 03/12/2021 01:36 PM

Thank you for your response, we look forward to seeing you on your next visit as always. Have a Great weekend and stay safe and healthy!!!!!!!!

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
JA
gravatar
Jeffery A.
Lizella, GA
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
verified customerVerified Customer
Category: Service
Doc
Professional services!
Recommended
ROBERT L., Service Manager from Genesis Of Macon responded on 07/13/2020 12:44 PM

Thank you for your response.  We look forward to seeing you on your next service visit.  Have a great week. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
ME
gravatar
Melvin E.
Warner Robins, GA
2017 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2020
verified customerVerified Customer
Category: Service
Have not use Genesis of Macon
I have not used the Genesis of Macon. I use 5 Star Hyundai of Warner Robins
Recommended
ROBERT L., Service Manager from Genesis Of Macon responded on 04/09/2020 10:49 AM

Thank you for response. We look forward to seeing you on your next service visit. Have a great day and stay healthy.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
LB
gravatar
Lawrence B.
Reynolds, GA
2018 Genesis G80
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020
verified customerVerified Customer
Category: Service
Friendly
Friendly and professional
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/07/2020
Category: Service
Friendly
The first time was ok
Recommended
ROBERT L., Service Manager from Genesis Of Macon responded on 02/10/2020 09:24 AM

We strive to give everyone 5 star service, please call me so we can talk about any issues at 478-803-8887

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
ROBERT L., Service Manager from Genesis Of Macon responded on 02/11/2020 03:55 AM

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
HW
gravatar
Hayward W.
Fernandina Beach, FL
2018 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019
verified customerVerified Customer
Category: Service
the service manager is great
shorten the survey
Recommended
ROBERT L., Service Manager from Genesis Of Macon responded on 12/14/2019 09:11 AM

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend . Happy Holidays .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
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