Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 476 Reviews )

100% Would Recommend
Latest Review 13 days ago

Reviews


WW
Wyatt W.
CA
Verified Customer
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11/03/2011 Category: Service
Wyatt said Bret is an exceptionally good mechanic. He added that when people cannot afford right away to have a repair done on their vehicle, Bret always knows a way to keep the vehicle running until the customer is financially able to have the repair done. He said it is not common to see that sort of thing at other businesses. They are awesome.
This review was collected via phone interview by Customer Research Inc.

ES
Eva S.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2011 Category: Service
Eva said the business gave her good service. They treat their clients well and they are very knowledgeable about what is going on with the vehicles.
This review was collected via phone interview by Customer Research Inc.

CN
Cindy N.
Santa Cruz, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2011 Category: Service
Cindy said they're always super friendly and they're really knowledgable.
This review was collected via phone interview by Customer Research Inc.

KF
Ken F.
Capitola, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2011 Category: Service
Ken said this business has good service.
This review was collected via phone interview by Customer Research Inc.

MD
MaryBeth D.
Santa Cruz, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2011 Category: Service
Mary Beth said this business is great. They are efficient and timely and sometimes they give her a ride home.
This review was collected via phone interview by Customer Research Inc.

LS
Lynette S.
Aptos, CA
Verified Customer
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10/31/2011
Glenn's Auto rocks!
thanks so much for taking my truck in last minute to ensure all was repaired for my journey home. Sure wish you guys were in Paso Robles!

DC
Dave C.
Corralitos, CA
Verified Customer
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10/27/2011 Category: Service
Dave said this business is wonderful to deal with and their expertise is the best.
This review was collected via phone interview by Customer Research Inc.

GW
Grace W.
Santa Cruz, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2011 Category: Service
Grace said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MB
Morgan B.
Watsonville, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2011 Category: Service
Morgan said that he was very happy on this visit because they got him in right away and quickly found the issue with his vehicle. They also fixed it at a reasonable price. One of the main things he likes about this business is that they are very well priced. He is unsure if he would recommend this business or not. Although this visit was good he has had some bad experiences with them in the past. On one occasion he asked them not to change the settings on his spark plugs but they did so he ended up blowing through the spark plug in one day. He brought it back and they didn't offer to fix it so he had to pay out of pocket. On another occasion he asked them to turn the rotors on the car and within a month his rotors were shot. Again they didn't offer to rectify the situation and although they gave him a free service he still had to buy new brakes. Until this visit he was definitely unhappy with them but this time was much better.
This review was collected via phone interview by Customer Research Inc.

CG
Cesar G.
Watsonville, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2011 Category: Service
Cesar said they have good customer service and good work performance. He would recommend them anytime.
This review was collected via phone interview by Customer Research Inc.

EF
Elliot F.
Santa Cruz, CA
Verified Customer
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10/04/2011 Category: Service
Elliot said this business always provides good service in a timely mannor. He would like to only receive emails from this specific business.
This review was collected via phone interview by Customer Research Inc.

CR
Clint R.
Soquel, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2011 Category: Service
Spoke with Hillary. She said this business is really helpful and they explain everything.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
Santa Cruz, CA
Verified Customer
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10/03/2011 Category: Service
Dennis stated that he thought that he had a major issue with his vehicle that was going to cost $500 to $1,000. He could have made a fortune off of him but it only cost him around $100. Dennis was very thankful for that.
This review was collected via phone interview by Customer Research Inc.

PM
Pam M.
Capitola, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2011 Category: Service
Pam said the service was good and the front desk person was awesome.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Santa Cruz, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2011 Category: Service
Bill said they did a good job diagnosing the problem and got the repairs done rapidly.
This review was collected via phone interview by Customer Research Inc.

GA
Gail A.
Aptos, CA
Verified Customer
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10/03/2011 Category: Service
Gail said she loves Glenn. She would trust her life with Glenn. She loves everyone that works there, his work is incredible. She believes that if someone can't get their vehicle fixed there, there is no hope. She also noted that she has a good doctor and a good mechanic and doesn't need anything else.
This review was collected via phone interview by Customer Research Inc.

BK
Brenda K.
Santa Cruz, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2011 Category: Service
Brenda said that this business was really good. She was very satisfied with her visit.
This review was collected via phone interview by Customer Research Inc.

SB
Sandy B.
Santa Cruz, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2011 Category: Service
Sandy said Glenns Auto Repair was quick, they were friendly, and the cost was reasonable.
This review was collected via phone interview by Customer Research Inc.

NW
Nic W.
Santa Cruz, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2011 Category: Service
Nic said they are good with their communication.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Aptos, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2011 Category: Service
Tom said he has been to this busness in the past for service, and they always satisfied his service needs.
This review was collected via phone interview by Customer Research Inc.