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Glenwood Foreign Car

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(239 Reviews)
82
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
82
Net Promoter Score ®

Business Details

About

We provide a range of professional and quality vehicle maintenance services on cars, trucks, SUV’s, mid-size cars, and crossovers. Our customers come first and that’s why we make it our goal to be the #1 service center for your vehicle. We are a Boschbcs_logo Certified Service Center, for our customers this is peace of mind that we use We provide a range of professional and quality vehicle maintenance services on cars, trucks, SUV’s, mid-size cars, and crossovers. Our customers come first and that’s why we make it our goal to be the #1 service center for your vehicle. We are a Boschbcs_logo Certified Service Center, for our customers this is peace of mind that we use quality parts and use industry standards to service your vehicle. At Glenwood, we have auto dealership knowledge & auto dealership experience without the auto dealership pricing. Contact us today for an appointment or stop in. ...more

Categories
Auto Repair, Tires, Auto Body
Contact
(215) 736-8888

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
333 Woolston Dr Morrisville, PA 19067
Glenwood Foreign Car's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(239 Reviews)

TP
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Tony P.
Bensalem, PA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/06/2023
0
Work completed, but unsatisfactory outcome.
Ok, I made an appointment to have my oil change and tires rotated from side to side because there different sizes front and back. I dropped the car off and marked on the envelope in the check boxes, the work that needed to be completed. Early that Tues morning, I received a text with a complete evaluation of the car and the recommendation they suggested. Now, I did not ask what the oil change cost or the tire rotation, but I assumed it would be about 200 to 250 for both. As I'm reading the recommendations, I notice that he has flush out transmission fluid drain because it said it was dirty. The light bulb immediately came on because I just had a new mechatronic unit installed in the car by Porsche 2 month ago and paid 7500 and they changed the fluids, so I know there is no way I checked change trani fluid. I say this because this very fact came up as In reading down the list to the tech and he thought it odd that I decline this service for the fluid. He said I checked the box on the night drop, which it was, but not by me, I made that clear. Who knows, they didn't do the work anyway, but it made me suspect and when I picked up my car I found out why. One of the other recommendations was the air filter. Now I thought they meant the cabin air filter. NO. They changed both engine air filters for $394.00. They then charged me 284 to change my oil and by the way, if I wanted to get "F" I would have taken it to Porsche who charges 250 for an oil change, but at least they give you a free loaner car.

Nope never even mentioned the cabin filter when I came in to confront the situation. They talked about how people just drop their car off, pay and pick it up. I'm not the professional, they are, I should have been given an estimate cost of what the price was and I could say no, I don't want the engine filters. My mechanic German Auto in Norristown would never do that and their the best I've seen yet and honorable. Unfortunately, I had to wait until the 3 weeks to get in and my oil was already overdue. I blame myself for not asking the price, that is 100 percent my fault, but make no mistake, I believe you get the point of what I mean. They may very well be good mechanics, but their ethics are lacking credibility. I hope the 394 was worth it because I'll never go there again or would I recommend anyone to go there. I'm in the real estate business and talk to clients all the time. So, who really loses in a situation like this?? The expense to maintain a Porsche is high, but just be forthright and you would be surprised of the result.
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