Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1941 Reviews

ReScore Reviews™ (110)

ReScore
Overall Rating 4.7454524/5Overall Rating 4.7454524/5Overall Rating 4.7454524/5Overall Rating 4.7454524/5rating 4.7454524
Original
Overall Rating 2.43119/5Overall Rating 2.43119/5rating 2.43119rating 2.43119rating 2.43119
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


DA
Debra A.
Oak Ridge, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Debby A
Timely and I love that u wash my car too

FM
Fletcher M.
Seymour, TN
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
body
a very good job was done.

MS
Mary S.
Oak Ridge, TN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
I can schedule the service for my car to meet my time frame.
The service personnel are always able to answer my questions.
ALEX F. from Grayson Hyundai responded on 12/08/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


Verified Customer
Corryton, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
The service
Friendly...an professional
ALEX F. from Grayson Hyundai responded on 12/08/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


CT
Charles T.
Knoxville, TN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Excellent service advisor.
Kudos to Brandon Desmond. He is always pleasant and willing to help. A real pro at customer service.
ALEX F. from Grayson Hyundai responded on 12/08/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


RG
Randall G.
Loudon, TN
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Great service
Great service
ALEX F. from Grayson Hyundai responded on 12/08/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


EV
Eric V.
TN
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Great
Accommodating and efficient
ALEX F. from Grayson Hyundai responded on 12/08/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


CC
Cary C.
Knoxville, TN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Convenient. to my Home. Less than 10 minutes.
I am Happy with Dealership and Service!!! But Not With Continued Request for FeedBack !!

Please Stop.
ALEX F. from Grayson Hyundai responded on 12/08/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


MW
Marion W.
Maryville, TN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Nice clean area with very qualified service!
We were very pleased with our visit. Our vehicle was taken care of, repaired and returned to us clean and 100 percent better. We were kept aware of what was going on with repair. This will be our place to return in need!
ALEX F. from Grayson Hyundai responded on 12/08/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


CC
Coby C.
Kingston, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Customer service
Brandon is awesome! He is always very helpful. He answers any and all questions I have and is very patient if I ask questions and very good about explaining things to me. He always greets with a smile on his face.
ALEX F. from Grayson Hyundai responded on 12/05/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


AS
Arvin S.
Knoxville, TN
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Customer service rep
Customer service repBrandon does a fantastic job for me every town I bring my car in I would recommend him to anybody for help
ALEX F. from Grayson Hyundai responded on 12/05/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


Verified Customer
Knoxville, TN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Excellent customer service
Love how easy and convenient it is to schedule an appointment online.
ALEX F. from Grayson Hyundai responded on 12/04/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


CH
Christopher H.
Knoxville, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Best In Knoxville
When you buy a car, you were not just buying the vehicle, you are buying the services of the dealership. I Purchased my Hyundai Tucson in February 2016. Since then, I’ve only visited the dealership for routine and scheduled maintenance. Honestly, it is a pleasure making those appointments. Although my primary contact is Brandon, he, as well as the rest of the staff are professional, helpful, and do everything possible to provide service in a timely and efficient manner. I would recommend this dealership, as well as its products, to anyone.
ALEX F. from Grayson Hyundai responded on 12/04/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


FR
Francisco R.
Clinton, TN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Good service
Good service and attention no delays..
ALEX F. from Grayson Hyundai responded on 12/04/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


DB
Dewey B.
Jellico, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Dewey Brown
The young man that took care of us was supper helpful. His name was on our service slip. He takes care of us each time we come in. Thank you for good service.
ALEX F. from Grayson Hyundai responded on 12/04/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


Verified Customer
Sevierville, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Grayson
Good service and people.
ALEX F. from Grayson Hyundai responded on 12/03/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


GB
Glenn B.
Alcoa, TN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Service at Grayson Hyundai
Excellent service for my Hyundai Elantra
ALEX F. from Grayson Hyundai responded on 11/30/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


Verified Customer
Knoxville, TN
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Fantastic new Hyundai service advisor!
wonderful experience. prompt, courteous service.
ALEX F. from Grayson Hyundai responded on 11/30/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


WH
William H.
Oneida, TN
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Oil change
Brandon was wonderful
ALEX F. from Grayson Hyundai responded on 11/28/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service


JH
Jongwoo H.
TN
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
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ALEX F. from Grayson Hyundai responded on 11/28/2018

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service