Greg Hubler Hyundai

Write a review
765-287-8970
Directions
Appointment

Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

42 Reviews

5 star
72%
4 star
17%
3 star
3%
2 star
2%
1 star
3%
93% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews

Verified Customer
Selma, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Good people
Friendly, professional, considerate, and like the home feel in the waiting room
Recommended
HS
Hope S.
Richmond, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
I already commented
I already commented
Recommended
EDWARD S. from Greg Hubler Hyundai responded on 01/12/2019

Truly sorry about the inconvenience. I'm sure they were just resetting the oil light. I will make sure they are more diligent in getting it back to the original screen on your next visit.

Thanks,
Eddie Stamps

MS
Mark S.
Parker City, IN
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
DONE
DONE
Recommended
EDWARD S. from Greg Hubler Hyundai responded on 01/12/2019

Thanks for taking the time to fill out the survey. If you need anything else please let me know.

Thanks,
Eddie Stamps
(765)289-0431 x244

HM
Hyden M.
Connersville, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Hyundai service
Very satisfied with Hyundai service
Recommended
NICOLE N T. from Greg Hubler Hyundai responded on 01/11/2019

Thank you for taking the time to respond and give us an awesome review. We look forward to working with you in the future with all of your service needs. If you ever have any question or concerns please feel free to contact me. Thank You and Have a Great day!

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
DL
Debbie L.
Upland, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Oil Change/ Software Update
Very professional and helpful. All questions answered.
Recommended
EDWARD S. from Greg Hubler Hyundai responded on 01/10/2019

Thanks for taking the time to fill out our survey. We appreciate you and look forward to helping you with all your service needs for years to come. If you need anything just let me know.

Eddie Stamps
(765)289-0431 x244

JM
John M.
Farmland, IN
2011 Hyundai Equus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2019 Category: Service
Just a little improvement.
Everything rated excellent except long wait for oil change when I had scheduled an appointment.
Recommended
EDWARD S. from Greg Hubler Hyundai responded on 01/07/2019

 thanks for the survey we look forward to being able to earn that five star review from you next time

CZ
Christina Z.
Huntington, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Friendly and timely service
Friendly and timely service
Recommended
EDWARD S. from Greg Hubler Hyundai responded on 01/04/2019

Thanks for taking the time to fill out the survey. We appreciate your business and look forward to helping you for a long time to come.

JD
Jill D.
New Castle, IN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Jill Daniel
Thorough explanations of what needs to be done and why are extremely helpful.
Recommended
EDWARD S. from Greg Hubler Hyundai responded on 01/02/2019

Thanks for the great review, if you need anything else dont hesitate to let me know.

Thanks,
Eddie Stamps
(765)289-0431x244

MI
Mitch I.
Muncie, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
They Went the Extra Mile - Is This The "New Normal"?
I visited Greg Hubler Hyundai on 12/28 to get work done on two vehicles. I was scheduled for an oil change on one car and an oil change and full detailing on another.

When I dropped the cars off I realized I had double booked my schedule and purchased movie tickets for my family close to the end of my appointment. I was concerned my car wouldn't be ready in time to get to the movie. I brought this to "Eddie's" attention at drop off and he offered to keep my updated via text messages. I then opted-in to a text messaging system that Eddie used to update me.

I was pleasantly surprised to receive regular, but not overbearing, updates on the progress of my vehicles. This freed me up to go about my day performing other activities. When I returned later in the afternoon my car still wasn't done, but I was thrilled to see that they had setup me up with a loaner . As a result I got the family to the movie on time!

When I returned they presented me with a free Crew car-washing and complimentary roadside assistance for three months. Not to mention that my vehicles were serviced with a full inspect report and the car detailing looked FANTASTIC!

I told Eddie at the end of the day that Hubler Hyundai had really gone the extra mile. He smiled and said he didn't think so, that THIS was the kind of service customers should expect.

If this is the new normal at Hubler Hyundai then I think we're all in for a treat.

Great job to Eddie and the crew at Hubler Hyudai!
Recommended
EDWARD S. from Greg Hubler Hyundai responded on 01/02/2019

Thanks for the great review. If you need anything else. You can contact me directly.

Thanks,
Eddie Stamps
(765)289-0431 x244

Verified Customer
New Castle, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Dropped car off Christmas Day, filled out service request form and inserted in slot. My wife rec'd call next day with recommendations.
The service and all the recommended work was completed in one day. Was able to pick up vehicle before service department closed. Car runs great
Recommended
EDWARD S. from Greg Hubler Hyundai responded on 01/02/2019

Thanks for the great review. We really appreciate you taking the time to let us know how we are doing. If you need anything else feel free to contact me directly.

Thanks,

Eddie Stamps
(765)289-0431 x244

Verified Customer
Muncie, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Oil Change
Fast and friendly! Always great to explain what they did and what should be expected during the next visit!
Recommended
EDWARD S. from Greg Hubler Hyundai responded on 01/01/2019

I appreciate you taking the time to fill out the survey. If you need anything else at all just let me know.

Thanks,
Eddie Stamps
(765)289-0431 x244

AP
Alice P.
Portland, IN
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2018 Category: Service
"taxi" car service available and timely
good
Recommended
EDWARD S. from Greg Hubler Hyundai responded on 12/23/2018

Thanks for taking the time to fill out the survey. We appreciate your business and will work harder to earn that 5 star review from you on your next visit.

Thanks,
Eddie Stamps

KM
Kimberly M.
Muncie, IN
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Staff is great
Demetrius is awesome, sold us 2 vehicles in the same week but always checks up on us when we are there for service as well great customer service that goes above and beyond the expectation.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 12/14/2018

thank you very much for the great survey

chuck oliver
TL
Thomas L.
Muncie, IN
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great people!
Great people!
Recommended
NICOLE N T. from Greg Hubler Hyundai responded on 12/14/2018

Thank you for taking the time to give us a great survey. We really apperciate your business. We look forward to working with you in any of your service needs.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Verified Customer
Fort Recovery, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Oil Change
I had my last oil change at Hubler Hyundai, everyone was real nice and professional. They did a great job.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 12/11/2018

thank you for the great survey

chuck oliver
RH
Robert H.
Muncie, IN
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
it is ok not as good as the dealer where we purchased the vehicle
it is ok not as good as the dealer where we purchased the vehicle
NICOLE N T. from Greg Hubler Hyundai responded on 12/10/2018

Thank you for taking the time to fill out the survey and thank you for giving us a good review. I am hoping on the next service we can make you happy enough to earn the 5 star rating. If you ever need anything please feel free to contact me for any of your service needs.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
SS
Sherry S.
Muncie, IN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Fast friendly service
Easy to schedule an appointment. Fast and friendly. No high pressure pitch to get other services completed, simply made recommendations. I’ll definitely return.
Recommended
NICOLE N T. from Greg Hubler Hyundai responded on 12/05/2018

Thank you for taking the time to give us an excellent survey. We look forward to working with you in all of service needs. 

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Verified Customer
Muncie, IN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Routine service
Fast, friendly, efficient, knowledgeable.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 12/04/2018

thank you for the great survey

chuck oliver
JD
Jill D.
New Castle, IN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Good service/ kind workers
My stay was short, comfortable, and the service done was explained to me.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 11/27/2018

Thank you for a great survey have a great holiday

chuck oliver
Verified Customer
Lewisville, IN
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Review
Good service. Stayed in touch.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 11/21/2018

thank you for the great survey

chuck oliver