ReScore Reviews™ (4)
Thank you Bill for taking the time to review our business. We appreciate the feedback and look forward to seeing you again.
Thank you Tim for the review!
Thank you Kelly for taking the time to review our business. We really appreciate hearing feedback from our guests. We perform work that is based on the manufacture specifications. Any alterations performed that vary from those specifications would void our warranty. We are looking to provide the best service to our guests which includes standing behind our warranty. Thank you again for the review and we look forward to seeing you again!
Donald, Thank you for taking the time to review our service. Your feedback is greatly apprecaited. We are thankful for the opportunity to service your GMC Sierra. We look forward to seeing you next time.
Thank you Darrin for taking our survey. We really appreciate the feedback! We apologize for the wait, but our oil changes include an in depth inspection of your vehicle which may take longer. We are grateful to be able to service your Ford Taurus and look forward to seeing you again.
Darryl, First of all, let me Thank you for taking the time to review our services. Your feedback is important to us as we continue to strive for excellent customer service. I am sorry to hear about your frustration and let me assure you, it is completely understandable. As explained, in a pressurized system, when a larger leak is sealed up and the system is able to fully pressurize, the next weakest link tends to start to leak. Unfortunately, we are not able to predict when that may happen - it could be months or years, and sometimes just weeks. Yours, unfortunately, was just weeks. Please feel free to contact us with any other questions or concerns that you might have.
Donald - Thank you for taking the time to review our business. We greatly appreciate your feedback. We are thankful for the opportunity to service your GMC Sierra. Please feel free to let us know if there is anything we can do to improve our service. We look forward to seeing you next time.
Nicole - Thank you for your great review. It is great to hear that you are happy with our dealership. It is our pleasure to help keep your vehicle running right. We are always happy when we can keep you on your schedule too! Please feel free to let us know if there is anything else we can do for you and we look forward to see you again.
Thank you for taking the time to review our business. I am sorry to hear that you feel that the cost was too high for your repair. We typically quote premium products, so we can offer our 36 month, 36,000 mile parts/labor warranty on our services. If you don't plan on keeping your vehicle that long, we have the less expensive options available with a lessor warranty. Please feel free to give me a call to discuss this further.
We truly regret the scratches and scuffs caused when removing the carpet from the interior of your vehicle. I am glad that we were able to get it taken care of by a professional body shop for you to your satisfaction. Our client's satisfaction is #1 to us. Thank you for the trust you put in us and we look forward to seeing you again.
Michelle, Thank you for taking the time to review our business. As we strive for total customer satisfaction, we appreciate your feedback and bringing to our attention how we can be misunderstood from the consumer's point of view. Thank you for choosing us for your auto repair needs.
Thanks for your review and we are pleased that all it was residual water from cleaning up the coolant that was leaking from your van. Please feel free to let us know if we can be of any service in the future.
Diane, Thank you for taking the time to review our business and bringing this to our attention. I took a look at the schedule for that day and unfortunately we were heavily booked and apparently we missed getting your brakes inspected. Please call 715-355-1553 and talk to Pat to reschedule a Free brake inspection for your Ford Explorer. We apologize for any inconvenience and greatly appreciate your business.
Thank you very much for your comments. We are always looking to improve ourselves.
Thanks for bringing this to our attention. I am glad we we able to get this taken care of for you.
Sounds like there was a break down in communication. I apologize for the misunderstanding and will apply the discount to your account to use on your next visit.
Thanks for your feedback,