Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

281 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


PO
Pamela O.
Mountain View, CA
Saturn Astra
Verified Customer
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11/25/2014 Category: Service
Pamela said the business has not given up and are still trying to figure out what the problem is.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Palo Alto, CA
Chevrolet Astro
Verified Customer
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11/25/2014 Category: Service
John said the service was really good.
This review was collected via phone interview by Customer Research Inc.

JO
JUDY O.
Honda Accord
Verified Customer
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11/23/2014
Awesome service as usual
Dennis is so good about checking every detail involved with car maintenance. For over 20 years he has been my go to guy.

AS
ALLAN S.
Palo Alto, CA
Toyota Camry
Verified Customer
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11/22/2014
Courteous and efficient service.
Wonderful service and highly recommended to all

PM
PAT M.
Los Altos, CA
Toyota Camry
Verified Customer
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11/15/2014
Usual Fine Service
As usual the work work was done quickly and thoroughly by Dennis. Great to have a mechanic I can rely on
Dennis M., Manager from Griffin's Auto Repair responded on 11/16/2014

Thank you for your comments. It is always a pleasure to serve you.


BG
Bob G.
California
Jeep Grand Cherokee
Verified Customer
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10/31/2014 Category: Service
Bob said the business does a good job and they are thorough.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN L.
Palo Alto, CA
Honda Accord
Verified Customer
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10/28/2014
unparalleled technical expertise, honesty, good price
I have been going to Griffin's for a few years now. My only regret is that I didn't know about this a few decades ago. I have the utmost confidence in Dennis to maintain my vehicle(s) in proper running order.
Dennis M., Manager from Griffin's Auto Repair responded on 10/30/2014

Thank you for taking the time to review. Thank you for your kind words and it is a pleasure to have been of service to you.
Dennis Griffin


CW
CAROL W.
San Jose, CA
Mercury Sable
Verified Customer
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10/24/2014
Well Worth changing mechanics
One of the most comprehensive auto service resources I've found in bay area. Trust is a big factor for me - I'll go back.

CM
CRISTINA M.
Los Altos, CA
Honda Fit
Verified Customer
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10/22/2014
Excellent service
Excellent prompt service.

DB
DAVE B.
Palo Alto, CA
Ford Explorer
Verified Customer
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10/01/2014
Excellent service
Excellent service, honest advice, accomplished craftsmanship, Griffin's Auto Repair is as near to perfection as a mortal can get.
Dennis M., Manager from Griffin's Auto Repair responded on 10/02/2014

Thank you for your kind words. Its always a pleasure to serve you. We are happy that our service is noticed by our cuatomers.


JR
JOHN R.
Menlo Park, CA
Lexus RX 400h
Verified Customer
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09/19/2014
My recent repair
As always, Dennis does great work -- and as always, Dennis is honest and trustworthy -- the actual cost of repairs was less than the estimate!

EG
ED G.
Ford Pickup
Verified Customer
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09/12/2014
service
dose what he says when completing a services

KH
KIM H.
Los Altos, CA
Hummer H2
Verified Customer
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09/07/2014
Great customer service
Griffin's repaired my Hummer which had several issues. Their service was fast, reliable, and reasonably priced. I wouldn't hesitate to take my cars there in the future.

CN
CASEY N.
Los Altos, CA
Toyota Camry
Verified Customer
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09/01/2014
Prompt and honest service
Called when the car would not start and they were able to fit us in right away. Gave very specific directions as to what could be repaired which was easy to understand.

SH
SANDY H.
Toyota Sienna
Verified Customer
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08/30/2014
Dennis Griffin is fantastic!
I have used Dennis for years and have been more than satisfied with his friendly, helpful, excellent service.

AS
ALLAN S.
Palo Alto, CA
Toyota Camry
Verified Customer
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08/24/2014
Efficient and timely
Great Service

JO
JUDY O.
Sunnyvale, CA
Honda Accord
Verified Customer
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07/30/2014
Griffin's is THE place to go for auto repairs
My 2001 Honda is starting to wear out in a few crucial places. Dennis Griffin is thorough, does exceptional work, and manages to fit you into his busy schedule quickly. I wouldn't go anywhere else.

KS
Kenneth S.
Palo Alto, CA
Dodge Dakota
Verified Customer
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06/30/2014 Category: Service
Kenneth said the business did the best job and was quick.
This review was collected via phone interview by Customer Research Inc.

JC
Jean C.
Ford Thunderbird
Verified Customer
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06/24/2014 Category: Service
Jean said they babied her vehicle and they are terrific.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Ford Pickup
Verified Customer
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06/24/2014 Category: Service
Robert said the service at this business is the best.
This review was collected via phone interview by Customer Research Inc.