Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

6423 Reviews

ReScore Reviews™ (125)

ReScore
Overall Rating 4.6960024/5Overall Rating 4.6960024/5Overall Rating 4.6960024/5Overall Rating 4.6960024/5rating 4.6960024
Original
Overall Rating 2.1280032/5Overall Rating 2.1280032/5rating 2.1280032rating 2.1280032rating 2.1280032
93% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


SB
Sarra B.
Henderson, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Great service
I didn’t have to wait very long and I always enjoy a car wash. Chris took care of me this time, I was almost in and out pretty quick
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/19/2019

Thank you for the great feedback Sarra.

James Hantl
Parts and Service Director
702-565-9571

JS
Janice S.
Las Vegas, NV
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Treated like a VIP
I've always been treated like a VIP by the Service Department, especially by my service representative Deborah. On the rare occasion when the work will take longer than 2 hours, Deborah has offered to have me taken home and then picked-up when my car was ready rather than sitting in the waiting room for hours. What is so remarkable is that I actually live outside their complimentary transport service by a few miles and yet she has made sure I'm well cared for. I've been going to Henderson Hyundai for several years and multiple cars now and have no intention of changing service departments or dealerships.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/19/2019

We appreciate the great review Janice.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

KS
Karen S.
Henderson, NV
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Service on my 2014 Accent
Staff is always courteous and helpful. Work is done promptly and efficiently.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/19/2019

Thank you for the great review Karen.

James Hantl
Parts and Service Director
702-565-9571

RM
Robert M.
Las Vegas, NV
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Great Service
I forgot the guys name but he is an older gentlemen and he is so nice upon arrival. Once I pull up in my car for my appointment he greets me with a smile and asks how my day is. So nice! Then Benny who is in the service department is always efficient and caring. Nice place to come to for service. Love this place!

Melinda Moakler
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/19/2019

We appreciate the fantastic review.  Thank you!

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Customer Service
Great customer service.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/18/2019

We appreciate the nice review.  Thank you.

James Hantl
Parts and Service Director
702-565-9571
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/18/2019

Thank you for the nice review.  Much appreciated.

James Hantl
Parts and Service Director
702-565-9571

TG
Tracy G.
Henderson, NV
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Unexpected issue
I had a blowout Friday late afternoon, my car had to be towed to Henderson Hyundai. They had me up and running by Saturday afternoon with 4 new tires, an alignment, a 50000 mile service and car wash - all having to be worked in. Thank you so much!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/18/2019

Thank you for the nice review Tracy.

James Hantl
Parts and Service Director
702-565-9571

TW
Thomas W.
Las Vegas, NV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Service
Terrific service, as usual
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/18/2019

Thank you for the great review Thomas.

James Hantl
Parts and Service Director
702-565-9571

TM
Terry M.
Henderson, NV
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Customer service
They get the work done on a very short time and the treatment is kind.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/17/2019

Thank you for the nice review Terry.

James Hantl
Parts and Service Director
702-565-9571

CT
Collins T.
Las Vegas, NV
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Excellent
Always go to extra mile, for anyone no discrimination. Always happy 😃 to be there . Hospitality is another thing ⭐️⭐️⭐️⭐️⭐️Jared Alcantara Will listen to you like Doctor 👨‍⚕️ does and give your car right proscription ⭐️⭐️⭐️⭐️⭐️.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/17/2019

Thank you very much for the nice review.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2014 Hyundai Elantra Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Great Job
Take care of me every time
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/16/2019

We appreciate the nice review.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Great service
Great service and friendly staff
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/16/2019

Thank you for the five star review.

James Hantl
Parts and Service Director
702-565-9571

JH
Jeanne H.
Las Vegas, NV
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
60,000 mile check up
Everyone is so friendly at Henderson Hyundai, from the Service Greeter outside who checks you in to the cashier at the end. My Service rep, John Ackerman, is the best. He always remembers me and keeps me informed as to the status of my car. It was very hot last week when my car was being serviced and while I was waiting for my car two different employees just walking by me offered me bottles of water. Another thing was that all the employees I noticed (no matter what department they worked in) seemed happy. My car was well taken care of, and I am ready to put on another 60,000 miles on my beautiful 8 cylinder Genesis. I've already had two friends buy new cars at Henderson Hyundai as a result of my recommendation.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/16/2019

Thank you very much for the great review.  We look forward to seeing you next time.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Always reliable and honest service
I bought my car here and always had my service done by them. The car is so reliable that I never need major repairs. The service of my car has always been reliable and honest on what is needed.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/16/2019

We appreciate the fantastic feedback.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2019 Category: Service
Debra our service rep.goes our of her way to meet our new exds
People are very kind and helpful at the dealership sometimes there are little mistakes such as my car doesn't get washed but everybody's human and we've never had a major problem and Debra is very helpful and shows she cares Thank you
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/16/2019

We appreciate the feedback.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

DH
Donna H.
Boulder City, NV
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Customer service
Everyone is nice and friendly
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/16/2019

We appreciate the nice review Donna.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

WB
Warren B.
Henderson, NV
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Seervice
Always caring and willing to listen to your problems. Keep you well informed as to issues. Bennie(Service Dept.) a great asset to Hyundai
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/15/2019

Thank you very much for the nice review Warren.

James Hantl
Parts and Service Director
702-565-9571

LG
Lucy G.
Henderson, NV
2006 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Passenger window
Will is excellent, was able to get the part in to repair the window and next day it was installed.

He always goes beyond his work, to help me as a client.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/15/2019

Thank you for the great review Lucy.

James Hantl
Parts and Service Director
702-565-9571

JC
Jennifer C.
Henderson, NV
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Thank you to the service department
Thank you for always taking care of my car. Always a positive experience. Thank you to Will for checking on my concerns.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/15/2019

We appreciate the nice feedback Jennifer.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

IW
Irene W.
Henderson, NV
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Thank you!
After two long road trips, my little spunk buggy is happy. Thank you John! Again, you take time to answer my questions and explain any concerns in an easily understandable way.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/15/2019

Thank you for the great review Irene.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
great service every time.
Great staff, always friendly, appointments easy to fit into my schedule
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/15/2019

Thank you very much for the nice review.

James Hantl
Parts and Service Director
702-565-9571