Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

6026 Reviews

ReScore Reviews™ (119)

ReScore
Overall Rating 4.697477/5Overall Rating 4.697477/5Overall Rating 4.697477/5Overall Rating 4.697477/5rating 4.697477
Original
Overall Rating 2.1260472/5Overall Rating 2.1260472/5rating 2.1260472rating 2.1260472rating 2.1260472
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


MC
Marta C.
Las Vegas, NV
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2019 Category: Service
service
good job

JG
Jordan G.
Henderson, NV
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Oil change
My Service advisor Bennie is great.
James H., Service Director from Henderson Hyundai Superstore responded on 04/20/2019

Thank you for the nice review Jordan.

James Hantl
Service Director
702-565-9571

MF
Mark F.
Henderson, NV
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Service appt oil change
Friendly and professional staff.
James H., Service Director from Henderson Hyundai Superstore responded on 04/19/2019

Thank you for the nice review Mark.

James Hantl
Service Director
702-565-9571

LF
Leonard F.
Henderson, NV
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great attention
john ackerman took great care of me.
James H., Service Director from Henderson Hyundai Superstore responded on 04/19/2019

Thank you for the nice review Leonard.

James Hantl
Service Director
702-565-9571

Verified Customer
Las Vegas, NV
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Highly recommended!
Everyone at the Hyundai dealership is so nice and absolutely professional!
The entire service team is A+
James H., Service Director from Henderson Hyundai Superstore responded on 04/19/2019

We appreciate the great review.  Thank you.

James Hantl
Service Director
702-565-9571

MS
Marie S.
Henderson, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Service
Staff/service
Personnel is very good
James H., Service Director from Henderson Hyundai Superstore responded on 04/19/2019

Thank you for the review Marie.

James Hantl
Service Director
702-565-9571

TK
Tally K.
Henderson, NV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
FAST SERVICE
I BRING ALL MY CARS HERE, I LOVE THEIR SERVICE
James H., Service Director from Henderson Hyundai Superstore responded on 04/18/2019

We appreciate the great review Tally, thank you.

James Hantl
Service Director
702-565-9571

SP
Steven P.
Las Vegas, NV
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Consistently Excellent
John was off on the Saturday I needed my warranty repair, so I had a different service writer. I was in-and-out in under an hour and everything went great.
James H., Service Director from Henderson Hyundai Superstore responded on 04/18/2019

Thank you for the nice review Steven.

James Hantl
Service Director
702-565-9571

RM
Renee M.
Las Vegas, NV
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2019 Category: Service
work was completed well & in a timely manner
satisfied
James H., Service Director from Henderson Hyundai Superstore responded on 04/17/2019

Thank you for the feedback Renee.

James Hantl
Service Director
702-565-9571

DE
Deborah E.
Henderson, NV
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Great Service
Had an oil change and car wash. Teresa provided me with excellent customer service.
James H., Service Director from Henderson Hyundai Superstore responded on 04/17/2019

Thank you for the nice review Deborah.

James Hantl
Service Director
702-565-9571

Verified Customer
Henderson, NV
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Good
Friendly, knowledgeable and timely.
James H., Service Director from Henderson Hyundai Superstore responded on 04/17/2019

We appreciate the nice review.  Thank you.

James Hantl
Service Director
702-565-9571

LG
Lowell G.
Henderson, NV
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Just a thought!
Came in. Requested the service I required. Waited in sales room. Service Rep - John told me my car was ready. Paid the bill and got my keys. Thanked John and left. Within an hour and a half, everything was done. Good work!!!
James H., Service Director from Henderson Hyundai Superstore responded on 04/16/2019

Thank you for the great review Lowell.

James Hantl
Service Director
702-565-9571

JH
John H.
Henderson, NV
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great Service
Everything is always done professionally.
James H., Service Director from Henderson Hyundai Superstore responded on 04/16/2019

We appreciate the nice review John.  Thank you.

James Hantl
Service Director
702-565-9571

Verified Customer
Boulder City, NV
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great Service!
I always receive great service and it's done in a reasonable time.
James H., Service Director from Henderson Hyundai Superstore responded on 04/16/2019

Thank you for the nice review.

James Hantl
Service Director
702-565-9571

Verified Customer
Henderson, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
John
John is great to work with. He takes great care of my car and I feel confident bringing my car in, getting the repairs done that I need, and getting a reasonable price.
James H., Service Director from Henderson Hyundai Superstore responded on 04/16/2019

Thank you very much for the nice review.

James Hantl
Service Director
702-565-9571

BL
Becky L.
Henderson, NV
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Fast and friendly service
I would like to recognize Debra for her extremely professional, courteous, and friendly demeanor. I will continue to be a customer here, as I’m very satisfied with this location.
James H., Service Director from Henderson Hyundai Superstore responded on 04/16/2019

Thank you for the wonderful review Becky.

James Hantl
Service Director
702-565-9571

ML
Melissa L.
Henderson, NV
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great service
The customer service is great here! I love that you get a car was with the service.
James H., Service Director from Henderson Hyundai Superstore responded on 04/16/2019

Thank you for the very nice review Melissa.

James Hantl
Service Director
702-565-9571

JZ
Jose Z.
Las Vegas, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Always great service
Excellent service and friendly staff makes it an amazing experience.
James H., Service Director from Henderson Hyundai Superstore responded on 04/16/2019

We appreciate the nice review Jose.  Thank you.

James Hantl
Service Director
702-565-9571

AS
Adam S.
Las Vegas, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Great experience as always!!!
As always a great experience form Bennie and the team, professional service and ready on time.
James H., Service Director from Henderson Hyundai Superstore responded on 04/15/2019

Thank you for the great review Adam.

James Hantl
Service Director
702-565-9571

Verified Customer
Henderson, NV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Service/repair review
James Hantl and Jon Ackerman were total professionals and showed tremendous concern for my situation. The error of the first service call were fixed within 24 hours and handled personally by Jon. A follow up call by James was an excellent final piece of their solid service ethics.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/15/2019 Category: Service
Service/repair review
Not convinced about caliber of service.
James H., Service Director from Henderson Hyundai Superstore responded on 04/15/2019

Thank you for the review.  Please feel free to contact me with any questions or concerns you may have.

James Hantl
Service Director
702-565-9571
James H., Service Director from Henderson Hyundai Superstore responded on 04/19/2019

We appreciate you giving us the chance to make it right.  Thanks again.

James Hantl
Service Director
702-565-9571