Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 965 Reviews )

99% Would Recommend
Latest Review 3 days ago

Reviews


NY
Norman Y.
Coopersburg, PA
Chevrolet Impala
Verified Customer
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03/13/2019 Category: Service
Spoke with Louise. She said she uses this business all the time, and she is always treated well.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Emmaus, PA
Toyota Camry
Verified Customer
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03/05/2019
Routine maintenance
A++++++

SR
STACY R.
Allentown, PA
Acura MDX
Verified Customer
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03/05/2019
Exhaust system repair
They worked with me to replace only the necessary items on my broken muffler for ~$700 unlike the dealer who wanted to replace every part in the system for a mere $3000.
They got me in the same day and had the repair completed by the end of the next.
This is not my first experience with Hendricks, but I have NEVER been disappointed. They are good quality honest shop.

MF
Michael F.
Zionsville, PA
Chevrolet Silverado 1500
Verified Customer
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03/03/2019
Fuel line repair
Had a fuel line leak that was dangerous. I stopped in and they found the problem. I left the truck there and they fixed the problem. I had no appointment.

FB
Francis B.
Macungie, PA
Chevrolet Cruze Limited
Verified Customer
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03/02/2019 Category: Service
Spoke with Francis's wife. She said she receives good service from the staff and she would not go anywhere else.
This review was collected via phone interview by Customer Research Inc.

SW
Steve W.
Macungie, PA
Chevrolet Cruze
Verified Customer
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03/01/2019 Category: Service
Steve said he needed to get last minute work for his February inspection and the business got it all done, The time, the price was right and the service was great. Everything was good. He goes to them and they always come though. One of the mechanics is very personable. He stated he comes across as very trustworthy, which is why he goes there.
This review was collected via phone interview by Customer Research Inc.

WH
WESLEY H.
Emmaus, PA
Subaru Legacy
Verified Customer
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02/24/2019
Great !!
Very friendly and nice people. Good prices

JM
Josh M.
Nazareth, PA
Nissan Pickup
Verified Customer
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02/20/2019 Category: Service
Josh said the business had good customer service, they were honest and they have done good work.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Emmaus, PA
Ford Edge
Verified Customer
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02/16/2019 Category: Service
Daniel said the business was able to complete the vehicle sooner than expected, at a lower price.
This review was collected via phone interview by Customer Research Inc.

PM
Pete M.
Emmaus, PA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Pete said they are a good family oriented business and they are honest about their prices.
This review was collected via phone interview by Customer Research Inc.

KN
KEN N.
Emmaus, PA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Always satisfied with the service.
Always easy to schedule service.

AB
Anthony B.
Allentown, PA
Honda Accord Sdn
Verified Customer
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02/12/2019 Category: Service
Anthony said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Emmaus, PA
Subaru Legacy
Verified Customer
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02/02/2019
Inspection and Emission
Friendly and reliable service

JM
JAMES M.
Allentown, PA
Jeep Liberty
Verified Customer
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01/11/2019
Honesty of Hendricks & Sons.
Hendricks & Sons are honest and quality auto care people. They would not think of charging for extra work not needed.

Verified Customer
Emmaus, PA
Chevrolet Silverado SS
Verified Customer
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01/11/2019
Professional and courteous service
My experience was very positive. This shop is old fashioned with modern technology. Good family vibe backed with knowledge and experience. The guys bent over backwards to accommodate me. Definitely would recommend this shop.

JK
James K.
Macungie, PA
Mitsubishi Outlander Sport
Verified Customer
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01/09/2019 Category: Service
Spoke with Jessica. She said the service was done well.
This review was collected via phone interview by Customer Research Inc.

CY
CONSUELO Y.
Emmaus, PA
Ford Escape
Verified Customer
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01/01/2019
Excellent customer service!
My neighbor recommended Hendricks & Sons to me and am very happy I listened. He stated that he did NOT have any work done on his truck for three years since Hendricks worked on it. This comment made me take my three vehicles there for repairs. These young men take pride in their work and I trust them fully.

Connie Y.

DC
Dale C.
Macungie, PA
Mazda Mazda3
Verified Customer
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12/22/2018
Treat you like family
Love these guys so much. Been going to them for many years. Always honest and trustworthy.

KH
KAREN H.
Allentown, PA
Honda Civic
Verified Customer
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12/08/2018
Super service -- no B.S.
I trust these guys ! They are Pros ! ! !

JP
JANE P.
Macungie, PA
Lexus ES 350
Verified Customer
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12/04/2018
They know cars!
Good service. Thorough, knowledgeable, timely.