Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

437 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


SA
Sebastian A.
Reston, VA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Sebastian said Mark is helpful and informative but it has been a month and his vehicle is still not done.
This review was collected via phone interview by Customer Research Inc.

NN
Natalie N.
Reston, VA
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Natalie said the service was very fast. It was even faster than she expected. The staff was courteous, polite, and called her way in advance to tell her when the vehicle would be ready.
This review was collected via phone interview by Customer Research Inc.

LJ
Lilia J.
Reston, VA
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Master Mechanic Mike is trustworthy and does excellent work!
At Hunters Woods Exxon, I was treated well and my car was fixed without a lot of nonsense.
Mike is trustworthy and he is a certified GMC mechanic. I first brought my son's car to him and he was was very straightforward and honest when he fixed my son's car. So, I was very happy to bring my car to him. It's because of his good work that he is quite busy and I did have to wait a couple of days to bring in my car, but we talked over the phone and he provided information I needed to feel that my car was not going to fall apart. He also he explained everything in a way that I understood and didn't feel I was being talked down to. I could feel the difference in my car once he worked on it. He gave me a very clear estimate before any work was done or charged. I will continue to bring my cars to him.

MQ
Mohammad Q.
Reston, VA
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Mohammad said the business did their job and it was trouble free.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Reston, VA
Hyundai Elantra Touring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Paul said getting vehicle maintenance done at the business is a smooth process.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Herndon, VA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Greg said the employees were responsive and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

PN
Phap N.
Herndon, VA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Phap said the business was honest and he really liked it.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Reston, VA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Excellent service!
I noticed I was way over due for an oil change. I had a trip planned and needed it done right away. Hunters Woods Exxon was able to get in and finish quickly. They work on some pretty fancy classic cars, And they tested my mud covered station wagon with the same care.

RR
Rich R.
Reston, VA
Mercedes-Benz 450SL
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2018 Category: Service
Rich said Mark is a good mechanic. The work he requested was done. However, there is a lingering problem. The fuel system was cleaned. His vehicle is still running rough until it warms up. He is hoping to get the issue reevaluated. If, the problem is corrected, he'll be better satisfied. The service took a month. He had hoped to get his vehicle back sooner. It was promised in a week. Mark communicated a lot of emergencies occurred and last minute things happened. He was not desperate for his vehicle, but hoped to get it sooner. They need more mechanics or staff members. He is not sure if they have the ability to handle the work load. When he received his key back the key head was broken. No one mentioned it to him. He had to pay $15 to replace it.
This review was collected via phone interview by Customer Research Inc.

AL
Aaron L.
Reston, VA
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Aaron said the business is convenient for him.
This review was collected via phone interview by Customer Research Inc.

KF
Kervens F.
Reston, VA
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Kervens said his experience with the business was alright.
This review was collected via phone interview by Customer Research Inc.

KD
Kristi D.
Reston, VA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Kristi said the staff was responsive, and completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SM
Simon M.
Reston, VA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Simon said the staff was nice, and he's very satisfied.
This review was collected via phone interview by Customer Research Inc.

MQ
Marellee Q.
Reston, VA
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Marellee said they were great and she loves them.
This review was collected via phone interview by Customer Research Inc.

NG
Nancy G.
Reston, VA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Always happy with my service here!
I have always received honest explanations and fair pricing at this shop. I highly recommend this place.

SG
Shirley G.
Reston, VA
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Shirley said the staff thoroughly explained the service to her afterwards. The diagnostic and service were both done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Round Hill, VA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Great Customer Service
The team at Hunters Woods Exxon is great. I live nowhere near Reston and I have been getting inspections there for years. I go in the middle of the week, and there is almost never a line. This time I gof tires and an oil change. They even fixed the plastic hanging down underneath my front bumper. I need some additional service.
I will be going back.

MN
Mark N.
Vienna, VA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Mark said this business was good from start to finish. They fixed his problem and he had no issues.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
Reston, VA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
Oil change and inspection for my Nissan Sentra
Thank you for another good service job.

JT
Jody T.
Reston, VA
FIAT 500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Jody said they did a great job.
This review was collected via phone interview by Customer Research Inc.