Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

(618 Reviews)

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 14 minutes ago

Reviews


Verified Customer
Reston, VA
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2019
Good and Quick Annual Inspection
In and Out in about 15 minutes, right around the corner from my house. Can't beat it.

ZM
Zach M.
Reston, VA
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2019 Category: Service
Zach said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MK
Mohammad K.
Reston, VA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2019 Category: Service
Mohammad said the customer service is good now. He said he has taken his vehicle there 2 times and the service has improved.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Herndon, VA
Land Rover LR2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2019
Great work, great service, longer to schedule
Unfortunately, as a business is successful, the demand for its services increases. I have been a loyal customer for 20+ years but it has become difficult to make an appointment in less than 3 or 4 work days. There should be some period of time set aside for emergency service, especially for good customers.

BB
Bryant B.
Reston, VA
Lincoln MKZ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019
My MKZ
My experience was great. They quickly reviewed my car. Gave me a diagnosis of the issue at hand. My overall experience with the shop has always good.

TK
Tariq K.
Reston, VA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Tariq said the service was timely from the business, and they were great.
This review was collected via phone interview by Customer Research Inc.

NG
Nancy G.
Reston, VA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2019
Back to Great Local Mechanic
So I had a bad experience the last time I visited this Exxon. Basically waited all day for them to fix my car only to find out they hadn’t done anything when I came to pick it up. Because this was the one and only time I’ve experienced less than great service, I decided to give them another try. So happy I did! Super fast, high quality service! Back to what I expected at this local garage. I guess everyone is entitled to a bd day once in a while.

EP
Erik P.
Reston, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Erik said he was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

DW
Dylan W.
Fairfax, VA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2019 Category: Service
Dylan said the service was fine. The employees were nice, straight forward and did a pretty good job. It was a little pricey, but he had no issues.
This review was collected via phone interview by Customer Research Inc.

KA
Kari A.
Reston, VA
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018 Category: Service
Kari said two of the doors on her vehicle's locks needed to be repaired and the dashboard lights have loose wires that did not get repaired. The lights work sometimes and look like they are on sometimes when they are not. She stated she sees how the mechanics would think that they were working.
This review was collected via phone interview by Customer Research Inc.

TB
Thomas B.
Reston, VA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018 Category: Service
Thomas said they seemed to have pretty good prices and the service was done pretty fast.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Reston, VA
Kia Sedona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Nathan said he had a good experience with the business.
This review was collected via phone interview by Customer Research Inc.

AD
Andrew D.
Reston, VA
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Andrew said the business's service was good but there was a longer wait time than he was told.
This review was collected via phone interview by Customer Research Inc.

AR
Anthony r.
Reston, VA
Honda Civic Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Anthony said they did a good job, but it took longer than he expected and he had to wait two hours to get his vehicle back.
This review was collected via phone interview by Customer Research Inc.

RB
Rajiv B.
Reston, VA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Rajiv said his experience was very good.
This review was collected via phone interview by Customer Research Inc.

AG
Angela G.
Reston, VA
GMC Jimmy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Angela said it was more than she expected to pay but it was very fast and good service.
This review was collected via phone interview by Customer Research Inc.

JS
Jesse S.
Reston, VA
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Jesse said the mechanic did a good job. However, the parking is ridiculous because it seems like the management is desperate to expand and there is about 20 yards of grass where they should be working on.
This review was collected via phone interview by Customer Research Inc.

NB
Noha B.
Herndon, VA
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
Noha said her overall was experience was very good, but the service was expensive.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
Reston, VA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018
2009 Nissan Sentra
Hunter's Woods Exxon did a good job diagnosing my Nissan. I'm sure had I taken it to a Nissan dealership, it would have been much more expensive. Thank you.

MK
Mihail K.
Reston, VA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2018 Category: Service
Mihail said he didn't have any issues.
This review was collected via phone interview by Customer Research Inc.