Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

538 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 2 days ago

Reviews


EC
Emlyn C.
Reston, VA
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2014
AUTO MAINTENANCE
although AT THE END OF THE MONTH, ABLE TO GET va INSPECTIONS AND OIL CHANGE without extremely long wait. Excellent service.

EM
Ergita M.
Reston, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2014 Category: Service
Ergita said this business has a very good mechanic that she likes. They are very professional and they do a very good job.
This review was collected via phone interview by Customer Research Inc.

MH
Margaret H.
Reston, VA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2014
Nice place, honest guys
I was very happy with the work, plus they gave me a ride home.

AF
Ann F.
Reston, VA
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2014
Small shop with personal attention.
Decent non-pressured repairs which I feel come with non gouging prices. Will allow oil changes with customer supplied oil and filter.

GA
GLENNA A.
Reston, VA
Kia Spectra5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2014
Customer Service
All staff are very pleasant with a smile to listen, advise and perform to accommodate the customer
Mark R. from Hunters Woods Exxon responded on 04/04/2014

Our sincere thanks for your valued business. We appreciate having you as our customer and look forward to serving you again.


BK
Bill K.
Reston, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2014 Category: Service
Bill said the work was very good and the vehicle was delivered on time. Their price was fair.
This review was collected via phone interview by Customer Research Inc.

AO
Abdullah O.
Reston, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014 Category: Service
Abdullah said they did a good job.
This review was collected via phone interview by Customer Research Inc.

IM
Ismail M.
Vienna, VA
Acura 2.5TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014 Category: Service
Ismail said the service provided by the facility is awesome and the customer service is outstanding.
This review was collected via phone interview by Customer Research Inc.

AH
Arbi H.
Reston, VA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2014 Category: Service
Arbi said he had asked if they could call him when the work was completed but they never did.
This review was collected via phone interview by Customer Research Inc.

BC
Bruce C.
Herndon, VA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2014 Category: Service
Bruce said overall the service went well but when they were telling him why he needed new brakes, he did not understand what they were talking about. He finally just agreed to the new brakes.
This review was collected via phone interview by Customer Research Inc.

LH
Louis H.
ALEXANDERIA, VA
Nissan 200SX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014 Category: Service
Louis said they were great and he was very happy.
This review was collected via phone interview by Customer Research Inc.

GD
Greg D.
Reston, VA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2014 Category: Service
Greg said he was pleased with how fast they inspected his two vehicles. He has gone back since this visit because he did not think his lights were working. They put the lights on a screen to show him they were on.
This review was collected via phone interview by Customer Research Inc.

MS
MARGARET S.
Herndon, VA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2014
Good, convenient service
Service was thorough and quick - same day!

OM
Osila M.
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2014 Category: Service
Osila said they did not rotate the tires and fill them with air. She will not be bringing her vehicle back or recommend this business due to this experience.
This review was collected via phone interview by Customer Research Inc.
Mark R. from Hunters Woods Exxon responded on 03/13/2014

Customer did not request for tire rotation. I called her and explained to her tire rotation is not part of the oil change and we are sorry that we didn't ask if she needs tire rotation. She will bring her vehicle back to us for tire rotation.


AB
Ashok B.
Reston, VA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2014 Category: Service
Ashok said the service was good and the work was done on time.
This review was collected via phone interview by Customer Research Inc.
Mark R. from Hunters Woods Exxon responded on 03/04/2014

Our sincere thanks for your valued business. We appreciate having you as our customer and look forward to serving you again.


YM
Yosselyn M.
Reston, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2014 Category: Service
Yosselyn said they gave her attention and they are honest.
This review was collected via phone interview by Customer Research Inc.
Mark R. from Hunters Woods Exxon responded on 03/01/2014

Our sincere thanks for your valued business. We appreciate having you as our customer and look forward to serving you again.


RV
Ralph V.
Reston, VA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2014 Category: Service
Spoke with Jean. She said the prices are a little high. This is a local business.
This review was collected via phone interview by Customer Research Inc.

RE
Rachelle E.
Reston, VA
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2014
Good Service!
The mechanics provide great service.
Mark R. from Hunters Woods Exxon responded on 02/25/2014

Our sincere thanks for your valued business. We appreciate having you as our customer and look forward to serving you again.