Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

538 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 3 days ago

Reviews


CM
Chris M.
Oak Hill, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Chris said he was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

ST
Stephanie T.
Reston, VA
Ford Aerostar Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Stephanie said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CL
Carol L.
Reston, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
Friendly, Efficient and Reliable Service
When called for battery charge, service came within 20 minutes. When I came to the station, I noticed they had renovated their clean inside space for better service to both their fuel and their service customers. I feel I can trust the work Hunters Woods Exxon does is needed and done correctly.

MO
Maggie O.
Reston, VA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Maggie said her battery was dead and she took the vehicle in to the business at 6:00 pm. They had the battery in stock, and were able to put it in that same day. She didn't have to leave the vehicle overnight. She was very grateful they were able to help her out.
This review was collected via phone interview by Customer Research Inc.

YA
Yayloyan A.
Reston, VA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Spoke with Vardan. He said the service this business provided was very good.
This review was collected via phone interview by Customer Research Inc.

AM
Allen M.
Reston, VA
INFINITI G20
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Allen said the business is excellent. They do not charge extra fees.
This review was collected via phone interview by Customer Research Inc.

DH
Darryl H.
Reston, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Spoke with Anica. She said the staff were honest about the pricing and issues on their vehicle. The service was quick and professional.
This review was collected via phone interview by Customer Research Inc.

WB
Warren B.
Reston, VA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017
Not Just Your Average Neighborhood Service Station
Oil changes are not a money maker for service stations, so it would be understandable if the average service station assigns these a low priority. That is not the case with Hunters Wood Exxon. Customers are given the same priority as if they were getting major repair work done. Without an appointment, they got my car in and completed the oil change without giving me any hassle. That is important to me. I own an "old school" Buick LeSabre. Since it is no longer in production, it can not be replaced. Regular oil changes is the only way to keep enjoying its smooth rides for years to come. And Exxon values antique cars. They have mechanics who specialize in repairing classics. You see Hunters Woods Exxon is not just your average neighborhood service station. It's a neighbor classic!!!

ME
Michael E.
Reston, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Michael said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Reston, VA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
Robert said the problem was fixed. It just took a little while to get it done.
This review was collected via phone interview by Customer Research Inc.

SH
Shi H.
Oakton, VA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017 Category: Service
Shi said the service is no good. The technicians informed them that they could do the inspection right away and the oil change would have to wait. The technicians were not able to work on the vehicle for a while. The personnel did not want them to wait at the business. She called her daughter for a ride. Once they left the facility they received a call about 40 minutes later stating that the vehicle was ready. They are an older couple and it would have been better if they could have waited at the facility. The customer service could have been better.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Reston, VA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Kevin said the price of the service was way too high.
This review was collected via phone interview by Customer Research Inc.

RK
Rohit K.
Reston, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Rohit said they provided easy service. The staff were nice and they did a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Arman S.
Herndon, VA
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Arman said they did a good job.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
Reston, VA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Spoke with Marsha. She said this business provided prompt service.
This review was collected via phone interview by Customer Research Inc.

AJ
Anna J.
Reston, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Always gets the job done!
I go here for oil changes and inspections, very efficient and the mechanics are pleasant.

AL
Aaron L.
Reston, VA
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Aaron said the business was a good experience.
This review was collected via phone interview by Customer Research Inc.

ME
Muchutdinov E.
Reston, VA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Muchutdinov said he has had several emission controls testing and state inspections at this business. He has always passed them there. His vehicle had a leak so they investigated and found out where it was coming from.
This review was collected via phone interview by Customer Research Inc.

PY
Peggy Y.
Reston, VA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Spoke with Peggy's husband. He said the employees provide top-notch service. They have been using this business for 30 years and they are very supportive. He is out of town a lot of the time and he is reassured that this business is there for his wife should she need it.
This review was collected via phone interview by Customer Research Inc.

AL
Andrew L.
Great Falls, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Andrew said this business has excellent customer service.
This review was collected via phone interview by Customer Research Inc.