ReScore Reviews™ (147)
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Thank you for bringing this to our attention and our sincere apologies for any inconvenience this may have caused. Since this body shop is not part of Hyundai of St Augustine we will reach out to their management and let them know we are unable to recommend them in the future if they cannot get their quality to our standards. This survey only reflects how well our service team took care of you. If you feel Tunde, your service consultant provided you with 5 star service, please consider re-scoring her. Tunde will be reaching out to follow up with you. Once again our apologies for any frustrations this has caused and we are committed to exceeding your expectations.
Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Back I went the next morning on 4/14/18 to have that cleaned which was done for me immediately, plus I received a card for a free oil change. Nice gesture. I appreciated it, but my point was and remains, a customer's car should not get soiled during a service by techs who don't use paper on the seats or on the floor mats.