Hyundai of St. Augustine

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904-797-7800
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,453 Reviews)
5 star
83%
4 star
10%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (219)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
97% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews

Verified Customer
Saint Augustine, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021 Category: Service
Hyundai Service
Professional and customer friendly service.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/22/2021

 We sincerely appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
Orange Park, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021 Category: Service
Great service
Service was fast and staff were friendly.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/21/2021

 We sincerely appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
AL
Arnold L.
Palm Coast, FL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2021 Category: Service
A quality service department
You can rely on the service department of Hyundai of St. Augustine to keep your vehicle in good mechanical condition.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/20/2021

 We thank you for taking the time to share your service experience with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
Jacksonville, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021 Category: Service
Ms. J
The staff is always professional as well as very pleasant.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/20/2021

 We thank you for taking the time to share your service experience with us and kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
CC
Carol C.
Jacksonville, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021 Category: Service
Kona oil change
Friendly staff. Appointment was on time. I have a lease car so I mostly get oil changed. However, I did have an issue previously, and it was fixed. The waiting area is clean. Everyone wore masks.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/19/2021

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JW
Jack W.
Saint Augustine, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021 Category: Service
Excellent
My appointment was on time. All repairs done & And received texts regarding updates during my appointment. They returned my car washed !
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/18/2021

 We appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
SW
Sheron W.
Fernandina Beach, FL
2021 Hyundai Palisade
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/12/2021 Category: Service
Awful Smell
Thank you Justin,

I appreciate the service...now if we can just rid of that SMELL.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/13/2021

 Thank you for sharing your service experience with us and your kind words for Justin. We have additional seating in the front of our showroom to assist with social distancing. We are committed to keeping you safe while exceeding your expectations.
 Happy new year. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JB
Janice B.
Saint Augustine, FL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021 Category: Service
Great cars great dealership
I owned 6 Hyundai's All purchased at. St.Augustine Hyundai.. Great dealership, service and sales awesome.. Randy Selph best salesman ever!!
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/12/2021

 We greatly appreciate you taking the time to share your experiences and kind words with us. Our team is committed to keeping you safe while exceeding your expectations.

 Happy New year.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
RC
Raymond C.
St. Augustine, FL
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2021 Category: Service
Courteous service.
Very pleased so far. As long as this one doesn't catch fire like my Optima.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/04/2021

We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.
 Happy New year.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
St. Augustine, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021 Category: Service
Great service
Friendly staff, repair work was excellent.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/04/2021

We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.
 Happy New year.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
Palm Coast, FL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/01/2021 Category: Service
They did fine this time better. Have had many issues in past
They have improved!
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 01/04/2021

We thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.
 Happy New year.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
RR
Regina R.
Palm Coast, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020 Category: Service
Great place
Service and personnel The only problem is 10 emails to confirm appointment
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 12/30/2020

 Thank you for sharing your service experience with us and the 5 star rating. We are working with our online appointment scheduler to correct the amount of email confirmations. We are committed to keeping you safe while exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
SN
Smiljana N.
Jacksonville, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2020 Category: Service
Profesional
Exceptional service!
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 12/28/2020

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 Happy holidays from our family to yours.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JP
Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020 Category: Service
Great service
Good people
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 12/24/2020

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
DH
Darlene H.
Saint Augustine, FL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020 Category: Service
Great dealership
Great dealership nice people and Randy Selph is awesome.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 12/22/2020

 We appreciate you taking the time to share your experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations. 

 Happy holidays from our family to yours.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"