Hyundai of St. Augustine

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904-797-7800
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,310 Reviews)
5 star
84%
4 star
10%
3 star
2%
2 star
1%
1 star
1%

ReScore Reviews™ (188)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
97% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews

MM
Marion M.
Palm Coast, FL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Appointments done in timely fashion . Workers polite & informative.
Excellent work . Fair prices . On time appointments .
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/01/2020

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to exceeding your expectations and keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
Keystone Heights, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Awesome Service Depart
Arrived very early for my appointment and Roger was able to get my car serviced right away.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/01/2020

 Thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
YK
Yolanda K.
Palm Coast, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Good Service/ Nice people
On time complete service
Comfortable settings and wsiting accommodations.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/29/2020

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JN
Joan N.
St. Augustine, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Tires
Great job travis and Tunde taking care of my car
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/29/2020

 We greatly appreciate you taking the time to share your service experience and kind words with us. Travis and Tunde are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JR
James R.
Saint Augustine, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020 Category: Service
Excellent Service
Excellent Service
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/29/2020

 We appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
SH
Stacey H.
Saint Johns, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2020 Category: Service
Always Great Service
Always great service, but for first line needs help. I waited for 15 minutes before anyone acknowledged me. When I finally was acknowledged the service was excellent. The sad part is they talked with one another looked at me and didn't acknowledge me.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/26/2020

Thank you for taking the time to share your service experience with us. Our sincere apologies for uncharacteristic time it took to greet you. We appreciate the feedback to help us improve. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
MM
Morris M.
Ponte Vedra Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020 Category: Service
A great auto dealership
I have bought three cars from them. They are price competitive, customer oriented and when you get service you feel part of the Hyundai family. I am looking forward to getting a 2021 in April 2021.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/25/2020

 We greatly appreciate you taking the time to share your experiences with us and you kind words. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
MC
Michael C.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2020 Category: Service
St. Augustine Hyundai
This is an exellent dealership with great service. Experienced a bit of untimliness this visit but beyond dealership control. Highly recommended.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/24/2020

 Thank you for sharing your service experience with us and our sincere apologies for the extra time needed to complete your services. We are so dependant on Internet and when it goes down it slows down our normally quick routines. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
DM
Duane M.
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
Great service. However the waiting area coud be improved.
Improve the waiting experience.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/24/2020

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are actively working on our facility remodeling plans. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
PG
Patricia G.
Saint Augustine, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
Awesome!
Love, love, love this dealership! The service department is amazing...especially Tunde!
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/23/2020

 We greatly appreciate you taking the time to share your service experiences and kind words with us. Tunde enjoys hearing how she is doing. Our service team is committed to keeping you safe and exceeding your experience. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
KH
Kathleen H.
Saint Johns, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
Friendly staff and easy expierence
We bought our used car from Leon and the process was so easy and hassle free. This was the easiest car purchase I have ever had done at a dealership. The battery started going back 2 days after we bought the car so the service department replaced it for free without any questions.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/23/2020

  Thank you for taking the time to share your experiences and kind words with us. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
KP
Kiesha P.
Palatka, FL
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020 Category: Service
Great place to buy a car
I had a great experience with Hyundai of St Augustine. Michael Early was very professional and made the process of buying my new car easy and fun
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/23/2020

 Thank you for taking the time to share your experience with us and the 5 star rating. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
Green Cove Springs, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2020 Category: Service
Efficiency and Courtesy
I make a 42 mile drive to get to St. Augustine to service my car....so there has to be a good reason for doing so. The Service Staff are courteous, knowledgeable; the technicians are efficient and not to be forgotten, the guys who wash the car- I'm often being asked if I bought a new car....it is so shiny, not sure what material they use, but it must be top notch to get such compliments.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/22/2020

 We greatly appreciate you for taking the time to share your kind words and continued loyalty to Hyundai of St Augustine. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
AT
Alberto T.
Bunnell, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020 Category: Service
Personnel
They are sincere, honest and treat there customers with respect and honesty
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/22/2020

Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
WL
Wendy L.
East Palatka, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020 Category: Service
Service
Cheryl is the greatest! The techs/detail left oil on my center console and door panel. Service was quick
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 06/22/2020

Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"