Hyundai of St. Augustine

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904-797-7800
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,488 Reviews)
5 star
83%
4 star
10%
3 star
2%
2 star
1%
1 star
1%

ReScore Reviews™ (230)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
97% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews

Verified Customer
Palm Coast, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021 Category: Service
Great Customer Service
Easy to schedule appointment time, clear and concise recommendation for required service, and service completed within estimated wait time.
Recommended
ER
Ernest R.
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021 Category: Service
Quality Service Professionals'
When you arrive there's someone to greet you like an old friend and ready to take care of your vehicles needs. Service plus. That about sums it up.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 04/13/2021

 Thank you for sharing your service experience with us and your kind words. Our service staff is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
DS
Dolores S.
St. Augustine, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021 Category: Service
Compassionate staff
The staff are very friendly and work hard to ensure the customer is taken care of.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 04/12/2021

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
MB
Michael B.
St. Augustine, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021 Category: Service
Excellent car & service
The Elantra is a comfortable, economical and well designed car.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 04/07/2021

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
Palm Coast, FL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021 Category: Service
Great Experience!
Service exceeded our expectations. Roger in service was extremely helpful and made you feel valued as a customer!
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 04/06/2021

 We greatly appreciate you taking the time to share your service experience and kind words with us. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
DM
Diane M.
Saint Augustine, FL
2013 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021 Category: Service
Great service
This is a wonderful dealership. I am very happy with their service area as well. Nice caring staff. The care is very well serviced and taken care of.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 04/01/2021

 Thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JC
James C.
Bunnell, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021 Category: Service
Exceptional service and friendly staff!
The place is awesome and definitely will be going back there for service. I was taking in on time and I waited an hour with the tire rotation and oil change and complimentary car wash and vacuum. Highly recommend!đź‘Ťđź‘Ť
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 03/31/2021

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
CG
Carol G.
Jacksonville, FL
2021 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021 Category: Service
Great 4x
I am on my 4th Hyundai from Hyundai of St. Augustine - I think that says it all!
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 03/31/2021

 We greatly appreciate you taking the time to share your service experiences and kind words words with us. We are truly blessed to have such wonderful guests. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
GK
Gary K.
Palm Coast, FL
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021 Category: Service
Maybe the next time.
They tried to fix the rattle but it is still there. It is intermittant and we are going to try again on my next visit. The mechanic did everything he could but the original rattle didn't hapen while he was in the car.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 03/31/2021

 Thank you for sharing your service experience with us and your patience and understanding while we correct this intermittent rattle. Intermittent concerns are so frustrating for everyone and we are confident we will correct it. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
CM
Chris M.
Saint Augustine, FL
2014 Hyundai Sonata Hybrid
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021 Category: Service
Wonderful customer service.
I truly believe that Hyundai of Saint Augustine really does care about their customers and providing the best service. The have had my business since I moved to Saint Augustine 5 years ago and will continue to have my service for a very long time.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/29/2021 Category: Service
Normally great service.
Great staff, nice and clean waiting area. First time I had an issue with their service. The checklist of services provided said that my tires were checked and were adjusted to the right pressure. Well they weren’t and it wasn’t, tire pressure was 18 psi and turns out I had 2 nails in it.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 03/30/2021

 Thank you for taking the time to share your service experience with us and for speaking with Justin today. Our sincere apologies for any inconvenience this may have caused and we greatly appreciate you bringing this to our attention. Justin and our service team are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
DS
Deborah S.
Saint Augustine, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021 Category: Service
I love my safe car!
I love my Genesis Hyundai and I always get good service there
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 03/29/2021

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
GM
George M.
Ormond Beach, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2021 Category: Service
Great Service
Your service is always great and so are your employees.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 03/29/2021

 We sincerely appreciate you taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
RS
Ronald S.
Palm Coast, FL
2017 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021 Category: Service
YOU ARE THE BEST
HAVE HAD NO PROBLEM WITH HYUNDAI OR ST. AUGUSTINE SINCE I FIRST WENT TO THEM
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 03/26/2021

 We sincerely appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
VB
Vicki B.
St. Augustine, FL
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021 Category: Service
Excellent service
Always excellent service & care
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 03/24/2021

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
Palm Coast, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021 Category: Service
Service appointment Repair
Service Department professional and timely. The dept was replacing ABS modules for the ABS brakes.

I waited less time then I thought I would and I was pleased . Would definitely recomend Hyundai Service Dept and Sales. I purchased two new Tucson Limiteds from them.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 03/24/2021

 We sincerely appreciate you taking the time to share your service experience and kind words with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"