Hyundai of St. Augustine

Write a review
904-797-7800
Directions
Appointment

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,401 Reviews)
5 star
83%
4 star
10%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (207)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
97% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews

KH
Kelly H.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2020 Category: Service
Always exceptional service
From the moment you pull in with your car for service you are greeted by friendly & helpful staff. My mechanic always seems to find the issue that I am hearing or dealing with so I don't leave feeling like it's been unresolved. Dave the courtesy driver is just wonderful! And then you get to end experience with get another friendly encounter with the cashier. Tundy is my service advisor but every one of them are outstanding and and they're ready to help.
Recommended
Verified Customer
Saint Augustine, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/23/2020 Category: Service
latest review
seats uncomfortable in waiting room
outside waiting area was noisy and hot
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/23/2020

 Thank you for sharing your service experience with us. Our sincere apologies as the extra measures we are taking to keep everyone safe is taking a little longer than previously. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
Ponte Vedra, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020 Category: Service
Service
N/A
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/22/2020

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
MD
Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020 Category: Service
excellenty customer service. Service Dept. next to none!
Manager Joe King conflict/resolution skills very adequate regarding customer satisfaction replacement need of keyless entry replacement system. Customer Service Assistant Justin very helpful in resolving issue at hand as well. Very professional staff. Have been a customer for seven years. Best attendant customer service I've had at any dealership in St. Augustine, FL.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/21/2020

  Thank you for sharing your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
BP
Barbara P.
Saint Johns, FL
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020 Category: Service
People
Kind helpful
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/21/2020

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
AT
Amron T.
Palm Coast, FL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020 Category: Service
In and out with ease
Dropped car off while the hubby and I got out for some much needed adventure. Came back to the car ready! No big pressure, this time, to do more “maintenance “ items. Grateful. Last time that was an issue, but not this time.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/21/2020

 Thank you for sharing your service experience with us and we hope you enjoyed your much needed adventure. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
RB
Roman B.
Ormond Beach, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2020 Category: Service
Hyundai St. Agustine
I would certainly recommend the Hyundai dealership in Saint Augustine Florida to anyone. They were efficient and effective actually got my car in-and-out quickly and the price was right.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/20/2020

 We appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
St. Augustine, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020 Category: Service
Excellent Service Danny
You will never be disappointed or unable to resolve any car repair issues. The service advisors treat u like family , and if they can’t get it right they will keep trying until your satisfied.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/19/2020

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
MP
Michael P.
Palm Coast, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
In and Out
The best employee Tundee!!
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/14/2020

 We greatly appreciate you taking the time to share your service experience and kind words with us. Tunde and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JM
Joseph M.
Saint Augustine, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
Excellant service.
A very nice dealership overall.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/13/2020

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
SH
Scott H.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
The Service Crew
Roger Young is consistently the best service advisor I've ever dealt with
Appointment after appointment after appointment.; he just gets it as far as taking care of the customer.
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/07/2020

 Thank you for taking the time to share your service experience with us and the 5 star rating. We agree, Roger always goes the extra mile to make sure to exceed your expectations while keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
DN
Deolinda N.
Palm Coast, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020 Category: Service
The people
Always great
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/06/2020

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
EB
Ellen B.
St. Augustine, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020 Category: Service
Always a great experience
Outstanding from scheduling to driving away
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/05/2020

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer
Ponte Vedra Beach, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020 Category: Service
Service people are caring
Very good
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/05/2020

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
VK
Vicky K.
Pomona Park, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020 Category: Service
Helpful service staff
The service staff...was very helpful. Explained in simple terms options.
Very professional!
Recommended
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 10/05/2020

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"