business image

Iron Trail Motors

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(51 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

At Iron Trail Motors, we are committed to our customers and will assist you every step of the way. Our goal is to provide our customers with the best car buying experience possible. At Iron Trail Motors, we are committed to our customers and will assist you every step of the way. Our goal is to provide our customers with the best car buying experience possible.

Categories
New Car Dealer, Domestic Auto Repair, Used Car Dealer
Contact
(218) 749-8888

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
8:30 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
1301 17th Street South Virginia, MN 55792

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

At Iron Trail Motors, we are committed to our customers and will assist you every step of the way. Our goal is to provide our customers with the best car buying experience possible. At Iron Trail Motors, we are committed to our customers and will assist you every step of the way. Our goal is to provide our customers with the best car buying experience possible.

Categories
New Car Dealer, Domestic Auto Repair, Used Car Dealer
Contact
(218) 749-8888

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
8:30 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
1301 17th Street South Virginia, MN 55792

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

At Iron Trail Motors, we are committed to our customers and will assist you every step of the way. Our goal is to provide our customers with the best car buying experience possible. At Iron Trail Motors, we are committed to our customers and will assist you every step of the way. Our goal is to provide our customers with the best car buying experience possible.

Categories
New Car Dealer, Domestic Auto Repair, Used Car Dealer
Contact
(218) 749-8888

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
8:30 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
1301 17th Street South Virginia, MN 55792
All Departments' Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(51 Reviews)

DS
gravatar
David S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/30/2023
0
Category: Service
Brand New Car. Terrible customer service
We purchased a brand new 2023 Highlander limited and were sold on the under coating for about 900 dollars. When the salesman went to make an appointment for getting the under coating applied he came back and told us it had already been done prior to us buying the car. We were confused. So why did we have to pay $900.00 plus dollars when the under coating was standard on the car? Well the explanation was that it was for the annual check up which we told the salesman we would never do. The sales manager later said that they would not have sold us this $50,000 dollar car if we would have not opted for the under coating. We called BS but they wouldn’t move.

Then we had ordered a hitch, took the day off from work to get it installed only to find out that they ordered the wrong part so we would have to leave the car with them. They gave us a car to use telling us that if we didn’t bring it back on a certain day it would be considered stolen.

THEN when we were coercing them to bring our new car back they said the technician who was supposed to be doing the work had been scheduled for training all day where they had thought it was only supposed to be half a day and the car would not be ready until another day that they did not specify.

The sales manager stated that it was just like if a technician called in sick but they scheduled our technicians schedule so it was not random chance.

They also demanded that we bring the loaner in 3/4 full of gas although it was at about 3/4 when we got it and as of tomorrow it is technically stolen since we can’t bring it back as our car is still in the garage.

I really want to cancel the whole deal but I don’t think I can without a lawyer. What I can do is never, ever buy another car from these unorganized people and make sure everyone I ever talk to avoids them and I can give them poor reviews. Do not, do not, buy a car from these people. Ever.
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