Island Street Automotive


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1089 Reviews

100% Would Recommend
Latest Review 2 days ago
Cathy P. on 09/22/2017
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Cathy said the service was too expensive.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Mike D. on 01/08/2016
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Mike said this business was very kind to get his vehicle in as quickly as they did. He was told they were absolutely positive the issue with his vehicle was the computer. When he heard the words, they were positive. He told them not to complete the repairs and took his vehicle to the dealership. They told him the facility was on the right track but the diagnoses they gave him was false. It was an electric issue cause by a bad ground. He is thankful he did not have them complete the repairs because it would have caused problems on both ends.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/22/2015
Review Created: 01/08/2016
This review was collected via phone interview by Customer Research Inc.
DEBRA W. on 06/03/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Customer service, time, price"
Outstanding service as always!
Vehicle: Toyota Highlander
Service Date: 05/29/2015
Review Created: 06/03/2015 01:53 PM
Jim F. on 09/02/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jim said he received an estimate for tires, which was too expensive.
Vehicle: Kia Sorento
Category: Service
Service Date: 08/07/2014
Review Created: 09/02/2014
This review was collected via phone interview by Customer Research Inc.
Andrea C. on 05/13/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Andrea said she had to go back to this business because they did not complete the work on her vehicle. She chose not to elaborate
Vehicle: Ford Taurus
Category: Service
Service Date: 05/09/2014
Review Created: 05/13/2014
This review was collected via phone interview by Customer Research Inc.
Jessica M. on 02/25/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jessica said the staff was very nice and helpful. The check engine light came back on, so she had to take the vehicle back a second time. The business performed another diagnosis and found additional services that need to be performed. She is waiting for someone from the business to contact her to address the issues.
Vehicle: Nissan Xterra
Category: Service
Service Date: 02/21/2014
Review Created: 02/25/2014
This review was collected via phone interview by Customer Research Inc.
Karl A. on 11/06/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Karl said this is a local business and it is a bit expensive.
Vehicle: Honda Civic
Category: Service
Service Date: 11/02/2013
Review Created: 11/06/2013
This review was collected via phone interview by Customer Research Inc.
THELEASE S. on 03/05/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"The location is very convenient."
I went in for an oil change, as I have done many times before, with other maintenance problem, all were handled and I was satisfied with the work. What made Island Street stand out was a car wash. This was not done, and the prices for an oil change went up. I was disappointed.
Vehicle: Lexus ES 300
Service Date: 03/04/2013
Review Created: 03/05/2013 12:20 PM
Displaying all 8 Review