Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

242 Reviews

95% Would Recommend
Latest Review about 19 hours ago

Reviews


RM
RUSSELL M.
Redding, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
Excellent Service
I recently brought my truck in for a oil change and to my surprise they went above and beyond, the machanic checked everything including checking my front brakes and found that they were really bad so my next project will be to fix them and keep me and others safe thanks guys.

AV
Ashley V.
Redding, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Ashley said this business was good and quick.
This review was collected via phone interview by Customer Research Inc.

GM
GEORGE M.
Redding, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017
Great service
J & D automotive provides friendly, reliable, and professional service.
Dan P. from J & D Automotive responded on 12/15/2017

Thank you, George, for your kind words.

Dan Popoff
Owner
530-221-2220

FR
Fran R.
Redding, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Spoke with Chris. He said this business was very knowledgeable and they explained things well for them.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Redding, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Larry said the employees were great. They are personable, and they got the work done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J & D Automotive responded on 11/22/2017

Thank you, Larry.  We appreciate your review and look forward to serving your automotive needs in the future.

Dan Popoff
Owner
530-221-2220

DS
DEBBIE S.
Redding, CA
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/20/2017
Good Work, Professional, Very Expensive
Good work... just way expensive, twice as much as my boyfriend was quoted at a competitor's shop

VD
Vern D.
Redding, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Vern said the staff were very good.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Coos Bay, OR
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Bill said Jay was very nice, but his vehicle doesn't run at all.
This review was collected via phone interview by Customer Research Inc.

HV
Heather V.
Bella Vista, CA
Buick Regal
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Heather said some services of this business are priced a bit high and others are priced reasonably.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J & D Automotive responded on 11/14/2017

Thank you for your review.  We do try our best to keep our prices competitive.  We also offer a fantastic warranty for most of our repairs.

Dan Popoff
Owner
530-221-2220

VB
Valerie B.
Redding, CA
Mercedes-Benz 190E
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Valerie said they completed the service in a timely manner. They were nice.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J & D Automotive responded on 11/10/2017

Thank you, Valerie for your kind words.  We look forward to seeing you in the future.

Dan Popoff
Owner
530-221-2220

JN
James N.
Redding, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2017 Category: Service
James said he has to bring the vehicle back because the check engine light is still on. The business is great.
This review was collected via phone interview by Customer Research Inc.

SW
Sheila W.
Shingletown, CA
Ford Fusion
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/27/2017 Category: Service
Sheila said this business was pretty pricy. She was charged twice as much as other people for the brake job she got. For the reasons specified, she would not recommend this business.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J & D Automotive responded on 11/10/2017

We are very sorry that you were less than happy with the service you recently received here at J & D Automotive.  Please be assured that we do everything in our power to keep our prices competitive within the industry.  We would be happy to discuss your concerns with you.  Please call us at 530-221-2220 and ask for Ryan or Dan.  Thank you,

Dan Popoff
Owner
530-221-2220

DC
DAVE C.
Redding, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017
Great folks,great service.
They have done a great job every time I go there!

JS
Jeff S.
Redding, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Jeff said this business provided good service and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

CW
Charity W.
Redding, CA
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Charity said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Cottonwood, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017 Category: Service
Tom said the mechanics are great. The ladies at the front desk are friendly. They all do a great job.
This review was collected via phone interview by Customer Research Inc.

KV
Karl V.
Redding, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017 Category: Service
Karl said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
GEORGE M.
Redding, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2017
Happy customer
Thank you for your honest and dependable service !

BP
Barbara P.
Redding, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2017 Category: Service
Barbara said they are honest and they take their time. They helped her document things for a claim and they were really friendly.
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
Redding, CA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2017 Category: Service
Ed said it would have been nice if they had given him the price-front. It would also be helpful if the cost of the diagnosis would go toward any work that was being done.
This review was collected via phone interview by Customer Research Inc.