Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

241 Reviews

95% Would Recommend
Latest Review 17 days ago

Reviews


JH
JASON H.
Anderson, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017
Great customer service
Outstanding service. Explained every step and made the process of getting my truck fixed easy and painless.
Dan P. from J & D Automotive responded on 09/26/2017

Thank you for your feedback.  We truly appreciate it.

Dan Popoff
Owner
530-221-2220

PN
Perry N.
Redding, CA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Perry said he satisfied with the quick service this business provided.
This review was collected via phone interview by Customer Research Inc.

GG
Gautam G.
San Jose, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Gautam said he got a clear explanation of what was damaged and the parts needed to be fixed. Ryan was helpful and he thanked him for the service.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Palo Cedro, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Michael said the staff gave good service and he was pleased.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Redding, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Paul said the customer service was good at the business. Everyone was friendly, and Ryan took the time to explain everything. The staff did a great job, and it did not take long. He appreciated that they had cold water in the refrigerator.
This review was collected via phone interview by Customer Research Inc.

RT
Randy T.
Redding, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Randy said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

MA
Margaret A.
Redding, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Margaret said the service was good and he enjoyed being their customer.
This review was collected via phone interview by Customer Research Inc.

KO
Kevin O.
Redding, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Kevin said they always take care of him.
This review was collected via phone interview by Customer Research Inc.

TJ
THOMAS J.
Redding, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2017
Service Planning
what I really liked was having all the service explained along making plans for future service so I could get it done when I could afford it but with safety to be first priority

GM
GEORGE M.
Redding, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017
Happy customer – new to Redding
My wife and I moved here a few months ago and we're looking for a place to bring our vehicles for service. We found J and D automotive checked all of our boxes of professionalism, courtesy, trustworthy, and good service. We had the pleasure of meeting the owner Dan along with Ryan the office manager. Both of them went out of their way to welcome us. We like the fact they work on all vehicles and we appreciate the Car-Care-Club!

KT
Kelly T.
Redding, CA
Kia Sorento
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/07/2017
Dissatisfied with outrageous quotes
In a 2-1/2 week span I received 3 separate quotes to fix my vehicles air conditioning. They were extremely high prices and the last quote was the highest and that was even with me bringing inn all my own parts that they could not warranty. 1300+ to remove and replace the items!! They charge 135.00 an hour labor. That is ridiculous and I'm never going back to them nor suggest then to my friends. Thieves at best

TH
Ted H.
Redding, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Ted said the business was prompt and efficient. The radiator was blown and they took care of it right away. They determined that there was no permanent damage. He was happy with the outcome.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Redding, CA
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
James said he likes the people and the way they do business.
This review was collected via phone interview by Customer Research Inc.

KS
Kathy S.
Santa Cruz, CA
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Kathy said the service worked out fine.
This review was collected via phone interview by Customer Research Inc.

AK
Adina K.
Hayfork, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Adina said they were quick getting it into the shop and they're decently priced. They're reasonable and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

DJ
Doyle J.
Redding, CA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Doyle said the business was able to find the problem right away. They did a good job.
This review was collected via phone interview by Customer Research Inc.

BP
Barbara P.
Redding, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017 Category: Service
Barbara said the business is over the top. They have been very honest and helpful. She is very grateful for everything they have done.
This review was collected via phone interview by Customer Research Inc.

DM
Dustin M.
Monett, MO
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017 Category: Service
Dustin said the employees do a good job and they treat him well.
This review was collected via phone interview by Customer Research Inc.

DD
Donald D.
Redding, CA
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017 Category: Service
Donald said he likes the business and they were very accommodating. It was easy to get in. They know what they are doing, and they finished very quickly.
This review was collected via phone interview by Customer Research Inc.

PC
PAUL C.
Redding, CA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017
Professional
It was the nicest car repair shops I've ever been to! The guys were professional and friendly. They told a much different evaluation than another shop I had been to that AM and at a much lower price. Would I go back, you bet!!!