Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

296 Reviews

99% Would Recommend
Latest Review about 4 hours ago

Reviews


RD
Robert D.
West Chester, PA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016
great service ,done right
explained future problems that need work

JM
John P. M.
West Chester, PA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016
Takin' Care of Business
Honesty and great work and J and W. What else can you ask?

CR
Charles R.
West Chester, PA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Charles said he has been a customer of this business for 30 years. He recommends this business.
This review was collected via phone interview by Customer Research Inc.

DR
Deborah R.
Exton, PA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016 Category: Service
Deborah said she has been going to this business for years.
This review was collected via phone interview by Customer Research Inc.

VW
Virginia W.
West Chester, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2016 Category: Service
Virginia said she had to check up on everything during the service at this business. She noted she has been in the vehicle business for 25 years. When she wanted to check on her vehicle, John was very nice and took her out to show her everything. He is a good mechanic.
This review was collected via phone interview by Customer Research Inc.

KN
Karen N.
Exton, PA
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2016
Friendly
Good attention to detail

JH
Jason H.
West Chester, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2016 Category: Service
Jason said it was his first time going to the business and the mechanics gave him good conversation while he was there,
This review was collected via phone interview by Customer Research Inc.

NA
Natalie M. A.
West Chester, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Natalie said this business was very good and courteous.
This review was collected via phone interview by Customer Research Inc.

MC
Mary C.
Downingtown, PA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016 Category: Service
Mary said this business is very personable and they provide good service.
This review was collected via phone interview by Customer Research Inc.

CJ
Charles J.
West Chester, PA
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Charles said the service and their attitudes are fantastic.
This review was collected via phone interview by Customer Research Inc.

JG
Justin G.
Glenmoore, PA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2016 Category: Service
Justin said this business was able to find out what was wrong with his vehicle when no other facility could.
This review was collected via phone interview by Customer Research Inc.

AM
Adrienne M.
Downingtown, PA
Suzuki SX4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2016
Always speedy, friendly & fair service
J&W has taken great care of me and my car since I started bringing my business there this year. It's a good feeling to be able to trust these folks with your car and know that they will communicate all the information needed to make an informed decision before any work is done. I also love that they give you a break down of what needs to happen immediately and what you should take care of in the near future. Helps me prepare mentally and financially.

CS
Carolyn S.
Lancaster, PA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2016
The best serice in West Chester!
John and Rich have serviced our cars for over 20 years and we will continue to use them because they are honest and do great work.

TB
Teresa B.
West Chester, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2016 Category: Service
Teresa said the staff is very polite and honest.
This review was collected via phone interview by Customer Research Inc.

MG
Mary Louise G.
West Chester, PA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2016 Category: Service
Mary said the business did a good job and they were also reliable.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
West Chester, PA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2016 Category: Service
Dave said the customer service and the price was good. They used the parts that he brought with him, which he was very appreciative because most places wouldn't do that.
This review was collected via phone interview by Customer Research Inc.

RM
Rich M.
West Chester, PA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2016 Category: Service
Rich said this business did what they were supposed to do. It was under warranty. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DP
Dick P.
Exton, PA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2016
Inspection
Prompt service, friendly staff.

GD
Geneva D.
West Chester, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Geneva said they are the best.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
West Chester, PA
Buick Roadmaster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016 Category: Service
William said the business was wonderful and they did well.
This review was collected via phone interview by Customer Research Inc.