Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

293 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


MP
Mitchell P.
West Chester, PA
Nissan Xterra
Verified Customer
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07/20/2017 Category: Service
Mitchell said he has known Rich and John for years. They work well together.
This review was collected via phone interview by Customer Research Inc.

OB
Oliver B.
West Chester, PA
Honda Odyssey
Verified Customer
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07/19/2017 Category: Service
Spoke with Edith. She said everyone was very helpful at the business. They told her what her options were, and they were not pushy.
This review was collected via phone interview by Customer Research Inc.

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Zac B.
West Chester, PA
Pontiac Grand Prix
Verified Customer
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07/18/2017 Category: Service
Zac said he always gets quick, honest help form this business.
This review was collected via phone interview by Customer Research Inc.

JM
John P. M.
West Chester, PA
Toyota Corolla
Verified Customer
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07/16/2017
Fast Service
J and W Automotive Inc is your best bet for fast and honest service. All well done.

JH
Josh H.
West Chester, PA
Ford Crown Victoria
Verified Customer
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07/14/2017
Quick and accommodating
Great group of folks. Fair prices, quick service, and convenient location

AD
Andrea D.
Exton, PA
Cadillac CTS
Verified Customer
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07/07/2017 Category: Service
Andrea said the owner, John is kind and trustworthy. He is a really good guy.
This review was collected via phone interview by Customer Research Inc.

MS
Marilyn S.
Exton, PA
Honda Accord
Verified Customer
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07/02/2017
Always on top and of things
I was recommended to J and W and have been very happy. They are very thorough, communicate well, pleasant to deal with and have driven me home and returned for me so I could get the car. Appreciated the service. J and W's on-line Follow up, reminders, review of the visit, all itemized are very helpful.

MG
Mary G.
West Chester, PA
Mazda MX-5 Miata
Verified Customer
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06/23/2017 Category: Service
Mary said this business is always very attentive and knowledgeable. She really likes the people that are in the office and the people that take care of her vehicle. It is a pleasant place to visit.
This review was collected via phone interview by Customer Research Inc.

CJ
Charles J.
West Chester, PA
Cadillac DTS
Verified Customer
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06/15/2017 Category: Service
Spoke with Joanne. She said she thinks very highly of this business.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
West Chester, PA
BMW 325Ci
Verified Customer
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06/15/2017 Category: Service
Michael said he goes in for service and the employees at the business fix his vehicle right away.
This review was collected via phone interview by Customer Research Inc.

OR
Orlando R.
Exton, PA
Ford Taurus
Verified Customer
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06/13/2017 Category: Service
Orlando said the business has his vehicle running well and they were pleasant.
This review was collected via phone interview by Customer Research Inc.

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Robert D.
West Chester, PA
Ford Pickup
Verified Customer
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06/03/2017
fast service
truck was done fast and relieable

LM
Larraine M.
Coatesville, PA
Toyota Prius
Verified Customer
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06/02/2017
New Inspection
The inspection was done quickly. It was easy to get the appointment. Both gentlemen are very nice and explain every thing.

LN
Lisa N.
Downingtown, PA
Lexus ES 300
Verified Customer
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05/27/2017 Category: Service
Lisa said she has been using this business for 20 years and they always provide excellent service.
This review was collected via phone interview by Customer Research Inc.

JM
John P. M.
West Chester, PA
Subaru Forester
Verified Customer
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05/25/2017
Great service
Can't go wrong with J & W. Honest, fair pricing, all around great service!

LJ
Louanne J.
West Chester, PA
Ford Escort
Verified Customer
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05/22/2017 Category: Service
Louanne said they made her feel very comfortable and they did the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Oliver O.
West Chester, PA
Toyota RAV4
Verified Customer
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05/22/2017 Category: Service
Oliver said the customer service was good and they did a really good job.
This review was collected via phone interview by Customer Research Inc.

CR
Carla R.
West Chester, PA
Ford Focus
Verified Customer
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05/18/2017
Is so great having Good Mechanics!
Thanks for helping us get our car back on the road, Is nice knowing we can trust you to get our cars fixed. When we had our car towed there even the tow driver mentioned it as a good place to get auto works done.

MM
Mark M.
West Chester, PA
Lexus RX 350
Verified Customer
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05/18/2017 Category: Service
Mark said he really liked the service he received from this business and he really likes they were able to get him in ahead of schedule. They also accommodated his needs for his vehicle. It is nice to have somebody to trust that is close by.
This review was collected via phone interview by Customer Research Inc.

FM
Francoise M.
West Chester, PA
Toyota Tercel
Verified Customer
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05/16/2017 Category: Service
Francoise said this business was helpful, and nice. They performed the job fast. She can get a ride whenever she feels like it.
This review was collected via phone interview by Customer Research Inc.