J. S. Auto Repair


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

135 Reviews

99% Would Recommend
94% Business Response
Latest Review 23 days ago

HORACE T. on 04/01/2018
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"Great service "
Friendly and service is my best reason no more needs said
Vehicle: Chevrolet Suburban
Service Date: 03/31/2018
Review Created: 04/01/2018 11:38 AM
Marlene S. at J. S. Auto Repair responded on 04/02/2018

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS & LOYALTY. MARLENE.

KELLY L. on 03/31/2018
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"Prompt service"
Good service and great prices
Vehicle: Ford Explorer
Service Date: 03/06/2018
Review Created: 03/31/2018 08:18 PM
Marlene S. at J. S. Auto Repair responded on 04/02/2018

THANK YOU FOR YOUR REVIEW WE GREATLY APPRECIATE YOUR BUSINESS LOYALTY & YOUR REFERRALS. MARLENE.

Charles L. on 03/29/2018
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Charles said the staff did well, but the price was a little more than he expected.
Vehicle: Volvo S80
Category: Service
Service Date: 03/26/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 04/02/2018

TANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS.MARLENE.

Shikina O. on 03/23/2018
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Shikina said they responded to all her calls, they were quick, and the prices were good.
Vehicle: Toyota Sienna
Category: Service
Service Date: 03/19/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 03/26/2018

thank you for your review.we greatly appreciate your business. marlene.

Tabatha C. on 03/05/2018
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Tabatha said the staff were really good.
Vehicle: Chrysler 300
Category: Service
Service Date: 03/03/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Donald R. on 03/03/2018
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Donald said the service was good. The business is loyal and the staff was courteous.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 03/01/2018
Review Created: 03/03/2018
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 03/06/2018

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS & LOYALTY. YOU HAVE BEEN WITH US FOR SOME TIME NOW & WE WILL CONTINUE TO GIVE YOU GREAT SERVICE. MARLENE.

Roger G. on 03/03/2018
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Roger said the business got on the job pretty quickly and it was fair with the price.
Vehicle: Ford Cutaway
Category: Service
Service Date: 03/01/2018
Review Created: 03/03/2018
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 03/06/2018

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Melody T. on 02/22/2018
Recommended badge inactive Recommended
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Melody said she kept having problems with this facility. She had to return several times. The staff installed a new alternator, but she had to return, and pay for towing, after her first service visit. They installed another alternator. She said she then brought her vehicle to another facility for a diagnosis, where they found the second alternator was defective. She returned a third time and showed them the printed diagnosis. The staff installed a third alternator. She said it was a great inconvenience for her to have to go back and forth many times, as well as having to go without a vehicle for a while.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 01/31/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 02/23/2018

I DO APOLOGIZE THAT YOU HAD TO GO THROUGH ALL THAT. WE DO NOT MAKE THE PARTS. SO UNFORTUNATELY ALL THOSE ALTERNATORS ARE BAD WHICH IS A MANUFACTURER DEFECT. YOU SHOULD GET YOUR MONEY BACK FOR TOWING UNDER YOUR WARRANTY. I ALSO LET YOU USE MY PERSONAL VEHICLE THE LAST TIME. I DO NOT FEEL YOUR REVIEW IS FAIR TO US SINCE WE HAVE NO CONTROL OVER THE PARTS. WE WERE JUST AS UPSET AS YOU WERE & DID EVERYTHING I COULD TO MAKE IT RIGHT INCLUDING A DISCOUNT. MARLENE.

Mark A. on 02/16/2018
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Mark said the business provided perfect service.
Vehicle: Acura MDX
Category: Service
Service Date: 02/14/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 02/24/2018

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Dwight R. on 01/15/2018
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Dwight said he would recommend this business for service.
Vehicle: Nissan Maxima
Category: Service
Service Date: 01/05/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 01/18/2018

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Todd B. on 01/10/2018
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Todd said the business did a good job.
Vehicle: Nissan Armada
Category: Service
Service Date: 12/30/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 01/13/2018

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Miah G. on 01/09/2018
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Miah said the business did a good job. Everyone was very nice and friendly.
Vehicle: GMC Envoy
Category: Service
Service Date: 01/05/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 01/13/2018

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

HORACE T. on 01/04/2018
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"Service and work plus there attitude "
They complete work in a timely manner
Vehicle: Chevrolet Suburban
Service Date: 12/01/2017
Review Created: 01/04/2018 05:38 AM
Marlene S. at J. S. Auto Repair responded on 01/05/2018

THANK YOU FOR YOUR REVIEW. WE GREATLY PPRECIATE YOUR BUSINESS. MARLENE.

EDITH W. on 12/30/2017
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"Excellent customer service!!!!"
We have been using this auto shop for years and we are very pleased with the service we receive. Marlene is the best!!!!!!
Vehicle: Ford F-150
Service Date: 12/28/2017
Review Created: 12/30/2017 05:59 PM
Marlene S. at J. S. Auto Repair responded on 01/02/2018

THANK YOU SO MUCH FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Eric S. on 12/19/2017
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Eric said he would recommend this business for service.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 12/09/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 12/22/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Michael P. on 12/13/2017
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Michael said the staff gets the job done. They're pleasant and they fixed everything. Everything went well and he's grateful.
Vehicle: Dodge Durango
Category: Service
Service Date: 12/09/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 12/22/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Paul C. on 11/21/2017
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Paul said the service was great. The staff was friendly and the cost was reasonable.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 11/25/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Malcolm H. on 11/03/2017
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Malcom said this business provided great customer service.
Category: Service
Service Date: 11/01/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 11/06/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Douglas B. on 10/30/2017
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Douglas said this business is professional and timely.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 10/23/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 11/15/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Shondell H. on 10/28/2017
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Shondell said she would recommend them.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 10/27/2017
Review Created: 10/28/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 11/15/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Displaying Review 1 - 20 of 135 in total