Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

136 Reviews

98% Would Recommend
94% Business Response
Latest Review 8 months ago

Reviews


DO
Diana O.
Lithonia, GA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Diana said this business got her vehicle done in a timely manner. They kept her updated and they were trustworthy.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 09/01/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE


CR
Ceton R.
Lithonia, GA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Ceton said they were very good.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 09/07/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.


DR
Donald R.
Lithonia, GA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Donald said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 09/25/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS & YOU BEING SUCH A LOYAL CUSTOMER. MARLENE.


CC
Catherine C.
Stone Mountain, GA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Catherine said her vehicle was fixed and she really appreciated that. She will be in sometime next week to have her axle put on.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 08/21/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.


SL
Samuel L.
Lithonia, GA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Samuel said this business is fine and he has been with the business since they opened. Everything is good. The staff have treated him right for the last 11 years.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 08/25/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. YOU ARE LIKE FAMILY TO US & WE WILL ALWAYS DO OUR BEST FOR OUR USTOMERS. MARLENE.


EW
Eugene W.
Homestead, FL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Eugene said everything was A-okay. It was fine.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 09/19/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.


WB
WILLIAM B.
Stone Mountain, GA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
2002 Mercedes C230
Johnny and his wife always take care of me and my family cars. I don't have to worry about his craftsmanship or price gauging and I know it will be done right
Marlene S. from J. S. Auto Repair responded on 07/27/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. WE WILL ALWAYS STRIVE TO DO OUR BEST. MARLENE.


FG
Frank G.
Georgia
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Frank said the business told him what the problem was and what needed to be done. They saved him money.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 07/27/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. I AM GLAD WE WERE ABLE TO SAVE YOU MONEY. MARLENE.


NM
Natasa M.
Loganville, GA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Natasa said this business had great customer service.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 07/24/2017

THANK YOYU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS.MARLENE


DR
DELBERT R.
Stone Mountain, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2017
Services
Prompt and professional as well as fair pricing
Marlene S. from J. S. Auto Repair responded on 07/10/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. WE HOPE TO SEE YOU IN THE FUTURE FOR ALL YOUR VEHICLES NEEDS. MARLENE.


KH
Karim H.
Snellville, GA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017 Category: Service
Karim said he has already recommended the business for service. They were straightforward with him and they explained everything. The service had no issues.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 06/28/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.


PC
Pam C.
Lithonia, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
Loyal customer
I have been a customer with js auto for nearly 10 years! JS is professional, friendly and family oriented. I've recommended them to my entire family. They work with new and older model vehicles. JS is the only place I take my car!
Marlene S. from J. S. Auto Repair responded on 06/16/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. YOU & YOUR FAMILY ARE NOT JUST CUSTOMERS TO US YOU ARE LIKE FAMILY. WE STRIVE TO HOPEFULLY MAKE ALL OUR CUSTOMERS FEEL LIKE FAMILY. WE KNOW FOR AS LONG AS WE ARE IN BUSINESS YOU WILL ALWAYS BE A LOYAL CUSTOMER & THAT MEANS A LOT TO US. THANK YOU AGAIN PAM FOR BEING SUCH A LOYAL CUSTOMER. MARLENE.


TS
Trevor S.
Lithonia, GA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Trevor said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 06/16/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. WE WILL CONTINUE TO GIVE YOU THE BEST SERVICE WE CAN.MARLENE.


KL
Kelly L.
Lithonia, GA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Kelly said the staff goes above and beyond to make sure they did everything right.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 06/16/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. EVEN THOUGH YOU ARE A NEW CUSTOMER YOU QUICKLY ARE FEELING LIKE FAMILY. WE WILL CONTINUE TO STRIVE TO GIVE YOU THE BEST SERVICE WE CAN. THANKS AGAIN. MARLENE.


RR
Rodney R.
Conyers, GA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Rodney said the business was good. He said his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 05/12/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS.MARLENE.


EL
EMMA L.
Lithonia, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017
Car trouble ''WORRIES'' are OVER!!!
The experience is great and you discover a '' Real Car Engineer'' that is Honest and Dedicated to his work and Backs It Up. My Father was a Car Mechanic and I was trained as a basic mechanic while serving in the United States Army. His costs are very economical for everyone. Emma L. RN
Marlene S. from J. S. Auto Repair responded on 05/03/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.


RW
Ryan W.
Lithonia, GA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2017 Category: Service
Ryan said they were personable. The technicians were honest and knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/28/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE


GJ
Greg J.
Lithonia, GA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Greg said the business looked out for him.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/28/2017

THANK YOU FOR YOUR REVIEW. WE DO TRY HARD TO HELP OUR CUSTOMERS THE BEST THAT WE CAN. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.


EB
Eunice B.
Lithonia, GA
Saturn Ion 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Eunice said the service was awesome and she is very pleased.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/28/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.


DO
David O.
Covington, GA
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
David said the business were honest and they stayed within his budget. They fixed the exact problem he needed and they are very much appreciated.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/26/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. WE HOPE TO SEE YOU IN THE FUTURE. MARLENE.


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